Activation Key Problem

vinceor · 06-07-09, 05:41 PM

Hi!
Bought Silent Hunter: Wolves of the Pacific U-Boat Missions from the Ubisoft digital store back when it first came out. That was Feb 28, 2008. Loaded U-boat Missions with no problems. Using the activation key provided. Ran great even added a mod or two.
In the last year or so I have upgraded to a different computer (running Vista) and now I want to reload Silent Hunter 4 and U-boat Missions. Loading of Silent Hunter4 no problem even went to the menu in the game. Then I loaded U-boat Missions. The problem didn't start till I started the game and it went to the activation screen. I entered the key that I found in my account or I should say sent to me through e-mail. I get an error message that says,
"You have entered an invalid Unlock Code: unlock code has invalid format"
So does anyone know what I should do now?
I have tried to re-download the add-on but the Download Manager provided by Ubisoft directs you to Direct2Drive and Direct2Drive doesn't know that I have purchased it. Please understand that my Ubisoft account shows that I have purchased a digital copy of U-Boat Missions. So, what is a wayward Klazon to do?

runningdeer · 06-07-09, 06:13 PM

Others have had this problem. Maybe read this following thread and the replies, to see if it helps.

http://www.subsim.com/radioroom/showthread.php?t=151871

vinceor · 06-07-09, 07:43 PM

Thanks for the quick reply, I'm going to contact ubi for their feedback.

06-07-09, 05:41 PM	#1
vinceor Sailor man Join Date: Mar 2006 Location: Georgetown, Texas, USA Posts: 50 Downloads: 81 Uploads: 0	Activation Key Problem Hi! Bought Silent Hunter: Wolves of the Pacific U-Boat Missions from the Ubisoft digital store back when it first came out. That was Feb 28, 2008. Loaded U-boat Missions with no problems. Using the activation key provided. Ran great even added a mod or two. In the last year or so I have upgraded to a different computer (running Vista) and now I want to reload Silent Hunter 4 and U-boat Missions. Loading of Silent Hunter4 no problem even went to the menu in the game. Then I loaded U-boat Missions. The problem didn't start till I started the game and it went to the activation screen. I entered the key that I found in my account or I should say sent to me through e-mail. I get an error message that says, "You have entered an invalid Unlock Code: unlock code has invalid format" So does anyone know what I should do now? I have tried to re-download the add-on but the Download Manager provided by Ubisoft directs you to Direct2Drive and Direct2Drive doesn't know that I have purchased it. Please understand that my Ubisoft account shows that I have purchased a digital copy of U-Boat Missions. So, what is a wayward Klazon to do?

06-07-09, 06:13 PM	#2
runningdeer Frogman Join Date: Mar 2008 Location: Huntley, IL Posts: 305 Downloads: 142 Uploads: 1	Others have had this problem. Maybe read this following thread and the replies, to see if it helps. http://www.subsim.com/radioroom/showthread.php?t=151871 __________________

06-07-09, 07:43 PM	#3
vinceor Sailor man Join Date: Mar 2006 Location: Georgetown, Texas, USA Posts: 50 Downloads: 81 Uploads: 0	Thanks for the quick reply, I'm going to contact ubi for their feedback.