SH5 Internet connection experiences problems

Originally Posted by InterestingNameTaken

Try running SH5 in administrator mode if you haven't been doing that already. You may also want to change the game compatibility mode to the windows 7 option (I have no problems running this game on windows 10 64 bit but just in case)

Another post also outlined the same issue you are having and "DieReeperbahn" had a simple fix that worked for a few people:

I was running as administrator but didn't use the windows 7 option, I tried on a few others but not that one.
Thank you for helping, I will try it out now.