Waitress fired after posting controversial pastor receipt

[Onkel Neal]

Originally Posted by AVGWarhawk

In my neck of the woods generally 8 or more the gratuity is automatically calculated. I'm not always a fan of this practice because it kind of provides the right for the server to handle the service how they wish while still receiving the automatic gratuity. In other words, you don't have a say(monetarily) if the service is bad.

It's necessary to have that for large parties because in many cases, a party of 8 will tip like a party of 3.

Now, if the service is bad, you can ask to speak to the manager. That's definitely a bigger pushback than leaving a scanty tip. When I was the manager at the Crowne Plaza hotel and handled the restaurant duties as well, when I got a complaint or concern about service, they were handled graciously and received comps. The server was retrained. But as the manager, unless I was called away to a different part of the hotel, I felt it was my duty to observe the service level and ensure it was up to the highest standards.