Um CD Key? Had to rebuild my machine

theluckyone17 · 05-10-10, 09:21 PM

Hmmmm... that's odd. I was under the impression that OSP allowed a user to install it on as many PCs as he wanted. That's Ubisoft's official take, at least. So I'm really surprised that it's not allowing the key.

Unfortunately, any and all tech advice could be viewed as circumventing copyright protection, so I won't give any. Instead, I'd refer you to Ubisoft.

First, I'd refer you to http://www.ubi.com/us/support/ for support. If you click on the FAQ links, there's a tab where you can access their "Ask a Question" service... you'll need to log in.

Second, their tech support number appears to be (919)460-9778, open Monday through Friday 9AM - 9PM. It (and other phone numbers) can be found at http://www.ubi.com/US/Support/InternationalSupport.aspx .

Good luck.

stoppro · 05-10-10, 10:06 PM

the same thing happen to me about an hour ago.I e-mailed them[ which is same as yelling down a well] they said the will answer in one buiness day. we shall see.

Zedi · 05-11-10, 01:25 AM

I reinstalled SH5 3 times so far and never had any problems. After install I just click on launcher where I enter my Uplay username and pass.. and that's it.

Hard to understand why you ended up at the registration page... you don't need to register every time you install the game, just fill the user/pass fields in the game launcher and your good to go.

McBeck · 05-11-10, 01:25 AM

I have installed 3 times. 1 for Win7 Ult RC1. 1 for the reinstallation to Win7 Home and 1 at my brother in laws PC. Never had any problems.....strange that it occurs for you

05-11-10, 01:25 AM	#4
McBeck Admiral Join Date: Feb 2001 Location: Denmark Posts: 2,027 Downloads: 15 Uploads: 0	I have installed 3 times. 1 for Win7 Ult RC1. 1 for the reinstallation to Win7 Home and 1 at my brother in laws PC. Never had any problems.....strange that it occurs for you __________________ "I like subcommanders...they dont have time for bull**!" Proud member of the Subsim army of zombies Becks website

05-10-10, 09:21 PM	#1
theluckyone17 Captain Join Date: May 2006 Location: Niskayuna, NY Posts: 482 Downloads: 103 Uploads: 0	Hmmmm... that's odd. I was under the impression that OSP allowed a user to install it on as many PCs as he wanted. That's Ubisoft's official take, at least. So I'm really surprised that it's not allowing the key. Unfortunately, any and all tech advice could be viewed as circumventing copyright protection, so I won't give any. Instead, I'd refer you to Ubisoft. First, I'd refer you to http://www.ubi.com/us/support/ for support. If you click on the FAQ links, there's a tab where you can access their "Ask a Question" service... you'll need to log in. Second, their tech support number appears to be (919)460-9778, open Monday through Friday 9AM - 9PM. It (and other phone numbers) can be found at http://www.ubi.com/US/Support/InternationalSupport.aspx . Good luck.

05-10-10, 10:06 PM	#2
stoppro Sonar Guy Join Date: Mar 2009 Location: vero beach fl Posts: 380 Downloads: 495 Uploads: 0	the same thing happen to me about an hour ago.I e-mailed them[ which is same as yelling down a well] they said the will answer in one buiness day. we shall see.

05-11-10, 01:25 AM	#3
Zedi Sea Lord Join Date: Mar 2010 Posts: 1,845 Downloads: 184 Uploads: 2	I reinstalled SH5 3 times so far and never had any problems. After install I just click on launcher where I enter my Uplay username and pass.. and that's it. Hard to understand why you ended up at the registration page... you don't need to register every time you install the game, just fill the user/pass fields in the game launcher and your good to go.