Ubisoft Masterserver down? (merged) - Page 19

RSColonel_131st · 03-09-10, 04:54 AM

Quote:

Originally Posted by jwilliams

@ Blackdog_kt
It is illegal what you are sugesting. How it holds up in court is another story. It's a grey area. So would be best to steer clear.

If there's one thing illegal about this story, then that UBI sells you a game for 50 bucks you can not play because they are unable to protect the necessary infrastructure against the typical internet environment.

Yorktown_Class · 03-09-10, 05:08 AM

I have a question,I use to play nascar 2003,until they shut the servers down,granted you can still play in single player mode,but what im wondering,say in a year or 2 UBI decides to shut down there servers for good,what then?
I haven't got the game yet,don't know if I will,but is there a way to keep playing it if they shut the servers down,im thinking no?
EA seems to like to shut down server too after a year or so.

thanks

jwilliams · 03-09-10, 05:15 AM

Quote:

Originally Posted by RSColonel_131st

If there's one thing illegal about this story, then that UBI sells you a game for 50 bucks you can not play because they are unable to protect the necessary infrastructure against the typical internet environment.

I agree, Ubi should have the infrastructure to cope with what ever is happening to their servers.... and Ubi's customers have every right to complain. And what you do is your own business. but to say you do and to tell others to do the same in a public forum is not the way to go.

Arclight · 03-09-10, 05:17 AM

Quote:

Originally Posted by DiverDan

That makes no sense. If UBI put a disclaimer on the box saying something like; "Persistence internet connection required to play - Warning! UBI does not guarantee 24 hour access to its servers, game play available only during server uptime." Do you think anyone would purchase it?!

Wait, what? Have you seen the box? That's exactly what it says, minus the 'warning' part.

When it says "permanent connection required", anyone with some surfing experience will know there will be trouble ahead; sometimes sites are unreacheable, or you just can't connect to anything at all.

jwilliams · 03-09-10, 05:20 AM

Quote:

Originally Posted by ussiwojima

I have a question,I use to play nascar 2003,until they shut the servers down,granted you can still play in single player mode,but what im wondering,say in a year or 2 UBI decides to shut down there servers for good,what then?
I haven't got the game yet,don't know if I will,but is there a way to keep playing it if they shut the servers down,im thinking no?
EA seems to like to shut down server too after a year or so.

thanks

Ubi have said

Quote:

OSP is here to stay. We dont plan to shut our servers down. we really dont!
But if we do we plan to release a patch to remove the online connection.

And when asked do you promise to release a patch if the servers are switched off they said

Quote:

Thats the plan

So they sorta didnt say the would

Your guess is as good as mine.

Gammelpreusse · 03-09-10, 05:23 AM

The warning part however what is the point.

"Constant internet connection required" is a nice phrase UBI should take to heart itself.

Anyways, since this whole login affair I can't access the game anymore. The lanucher starts, the game starts, but the game now freezes completly when it comes to syncing the save files after the game loaded up. Deactivating internet saves in the launcher did not help solve the problem.

I'd be very grateful for ideas before doing a reinstall.

jwilliams · 03-09-10, 05:25 AM

Quote:

Originally Posted by DiverDan

That makes no sense. If UBI put a disclaimer on the box saying something like; "Persistence internet connection required to play - Warning! UBI does not guarantee 24 hour access to its servers, game play available only during server uptime." Do you think anyone would purchase it?!

Sure, any reasonable person knows nothing is 100% reliable, but UBI is selling a product that requires just that.

They did put a disclamer.

Its called the EULA. It would say something along the lines of :-
Ubisoft will not be held responsible for any outage of internet/ servers etc.

And you Clicked AGREE when you installed it.

If you didnt agree you could have taken it back within 30 days for a full refund. but if you installed it then you've already agreed to it.

Brons · 03-09-10, 05:27 AM

Quote:

Originally Posted by jwilliams

They did put a disclamer.

Its called the EULA. It would say something along the lines of :-
Ubisoft will not be held responsible for any outage of internet/ servers etc.

And you Clicked AGREE when you installed it.

If you didnt agree you could have taken it back within 30 days for a full refund. but if you installed it then you've already agreed to it.

In a lot of countries the EULA has no legal value.

jwilliams · 03-09-10, 05:28 AM

Quote:

Originally Posted by Gammelpreusse

Anyways, since this whole login affair I can't access the game anymore. The lanucher starts, the game starts, but the game now freezes completly when it comes to syncing the save files after the game loaded up. Deactivating internet saves in the launcher did not help solve the problem.

I'd be very grateful for ideas before doing a reinstall.

Ubi servers are having problems.... not much you can do except wait for them to sort them out.

NefariousKoel · 03-09-10, 05:30 AM

Quote:

Originally Posted by jwilliams

If you didnt agree you could have taken it back within 30 days for a full refund. but if you installed it then you've already agreed to it.

The EULA holds no legal backing if it is in defiance of Copyright rulings which much of this atrocious DRM, coming out lately, does.

It would get shot out of the sky in a US court.

jwilliams · 03-09-10, 05:32 AM

Quote:

Originally Posted by Brons

In a lot of countries the EULA has no legal value.

yes depends where you live and what your rights are in the county your in.....
But i doubt you could sue Ubi for there servers being out for a little while.... If ubi servers are out for a long time then you might have a case.

I was just pointing out that Ubisoft did say there are not liable in the EULA.

Arclight · 03-09-10, 05:33 AM

Quote:

Originally Posted by Gammelpreusse

The warning part however what is the point.

Well, like I said, it's implied. When the box says "permanent connection", people should realize that there's no such thing since it's possible to have connection problems.

If only people were more familiar with Murphy's law.

Sorry, no idea about save issues. Maybe back up your saves and delete the originals, might get past it if there's nothing to sink. Could be they're still suffering from the cause of the previous downtime.

Gammelpreusse · 03-09-10, 05:33 AM

Quote:

Originally Posted by jwilliams

They did put a disclamer.

Its called the EULA. It would say something along the lines of :-
Ubisoft will not be held responsible for any outage of internet/ servers etc.

And you Clicked AGREE when you installed it.

If you didnt agree you could have taken it back within 30 days for a full refund. but if you installed it then you've already agreed to it.

EULAs are not binding in Germany, which was reinforced by court rulings several times, as they most of the time infringe on customer rights.

@Arclight:

Already deleted the whole gamelauncher temp folder, to no avail. I am not sure if it's still a connection problem, given others are capable to play, or if the constant hickups caused an error in saving which now comes back into biting my bottom. The complete freeze of the game which I can only escape by pressing ALT+TAB+DELETE in my expirience rather indicates a software problem.

I suppose it's going to be a reinstall after all.

JScones · 03-09-10, 06:11 AM

Quote:

Originally Posted by John Channing

If you paid for the game knowing about DRM and you couldn't log on to the servers because of a hacker DOS attack... who is responsible for preventing you from logging on?

Ubisoft, they're the one providing the service. They should have considered hackers when they chose to implement DRM. They obviously failed to adequately consider the impact of DDoS; the result being lack of server availability. People paid Ubisoft $50 with the expectation that Ubisoft would provide a game that is playable (after all, Ubisoft did say that DRM would be generally non-intrusive). Thus Ubisoft should have done their homework first and risk mitigated expected events such as DDoS. If they couldn't risk mitigate DDoS to an acceptable level (in line with their non-intrusive claims), then they should have implemented an alternative form of protection. Simple.

Quote:

Originally Posted by John Channing

And now... the ubiquitous car analogy.

I buy a car from the dealership, complete with anti-theft devices.

Someone smashes the window and defeats the anti-theft device and steals my car.

Do I call the cops and have the dealership arrested?

JCC

Erm, poor analogy. In your case it's obvious, a crime has been committed against you. Although, you may have recourse against the anti-theft device's manufacturer, depending on their warranty/guarantee, so in a way they may well accept some of the responsibility, thus "blame".

In the case of Ubisoft, a crime has been committed against them...of course they would pursue the hackers. But the crime has only impacted their service to you. Different scenario. No crime has been committed against you by anyone, you've only been affected by a service provider's inability to offer a service. Thus, the service provider is the one you should have issues with, not the "evil bad pirates". They're merely the cause. Your agreement is with Ubisoft, not the hackers. As I stated elsewhere, if the cause was a server crash instead, would you be so vehemently against the server manufacturer?

Don't get me wrong, I certainly don't condone piracy, but levelling 100% of the blame to pirates and hackers for the whole DRM fiasco when it was Ubisoft that implemented it is a bit, erm, let's just say "convenient".

hyperion2206 · 03-09-10, 07:11 AM

@JScones:

I totally agree with you on that one. Imagine this:Somebody hacks into your computer and does something illegal e.g. download music. Who do you think is held responsible in the first place? The hacker or you,who did not secure his computer enough?

The same rule would apply for UBI Soft. They have to make sure their system is safe or else.

Of course the Hackers should and will be punished if they get caught. But that will be a matter between UBI and the Hackers. But that's not the problem of the customer. He or she can expect that UBI has done everything to protect their systems from hacks.

BTW: I'm really glad that I don't meet the requirements to run that game, 'cause I know I would've bought it allthough I would have known better^^

03-09-10, 05:08 AM	#272
Yorktown_Class Lieutenant Join Date: Jul 2007 Location: Michigan USA Posts: 263 Downloads: 67 Uploads: 0	I have a question,I use to play nascar 2003,until they shut the servers down,granted you can still play in single player mode,but what im wondering,say in a year or 2 UBI decides to shut down there servers for good,what then? I haven't got the game yet,don't know if I will,but is there a way to keep playing it if they shut the servers down,im thinking no? EA seems to like to shut down server too after a year or so. thanks __________________ David

03-09-10, 07:11 AM	#285
hyperion2206 Ace of the Deep Join Date: Jul 2006 Location: Cologne, Germany Posts: 1,227 Downloads: 8 Uploads: 0	@JScones: I totally agree with you on that one. Imagine this:Somebody hacks into your computer and does something illegal e.g. download music. Who do you think is held responsible in the first place? The hacker or you,who did not secure his computer enough? The same rule would apply for UBI Soft. They have to make sure their system is safe or else. Of course the Hackers should and will be punished if they get caught. But that will be a matter between UBI and the Hackers. But that's not the problem of the customer. He or she can expect that UBI has done everything to protect their systems from hacks. BTW: I'm really glad that I don't meet the requirements to run that game, 'cause I know I would've bought it allthough I would have known better^^ __________________ Career of Captain Jack Shaftoe:

03-09-10, 05:23 AM	#276
Gammelpreusse Planesman Join Date: Mar 2010 Posts: 191 Downloads: 90 Uploads: 0	The warning part however what is the point. "Constant internet connection required" is a nice phrase UBI should take to heart itself. Anyways, since this whole login affair I can't access the game anymore. The lanucher starts, the game starts, but the game now freezes completly when it comes to syncing the save files after the game loaded up. Deactivating internet saves in the launcher did not help solve the problem. I'd be very grateful for ideas before doing a reinstall.