Making a case for refund

Fincuan · 03-05-10, 12:44 PM

Might be funny, but also true. Products that don't work as intended or don't work at all can generally be returned for a refund. Games are no exception. I know lots of people got a refund for their Dragon Rising, and seeing all the rants on the forums I think it's safe to assume that SH5 also has its share of issues.

Schunken · 03-05-10, 12:49 PM

In Germany you will get a refund.

"Fehlen einer zugesicherten Eigenschaft"

means:

Missing of a feature that was promised.

Germany is very customer friendly....

Andreas

wetwarev7 · 03-05-10, 12:49 PM

If you are serious about it, you should tell them what you told us, that you feel it is half finished. Just point out to them which features are unfinished and if it fits their return policy, they'll refund your money back.

IanC · 03-05-10, 12:50 PM

Try saying you thought it was for Mac.

wetwarev7 · 03-05-10, 01:11 PM

Quote:

Originally Posted by IanC

Try saying you thought it was for Mac.

Iron Budokan · 03-05-10, 01:23 PM

I came across a thread of someone on another forum about a day or so ago. He said he brought the game back to Best Buy (I believe it was BB) and they took it back. He said the manager was shocked the game required constant Internet connection and said he was considering a policy to take back the game from anyone who purchased it.

I wish I had bookmarked it. Sorry.

If I run across it again I will def post it up.

Blood_splat · 03-05-10, 01:42 PM

I'm trying to get a refund from impulse because, frankly I can't even install it let alone play it.

It has been nothing but a pain in the asssssssssssssss.

I want to get the game on cd/dvd though, I think it should work if I take that route.

FIREWALL · 03-05-10, 01:51 PM

Quote:

Originally Posted by Blood_splat

I'm trying to get a refund from impulse because, frankly I can't even install it let alone play it.

It has been nothing but a pain in the asssssssssssssss.

I want to get the game on cd/dvd though, I think it should work if I take that route.

I don't know your comp specs but, I tested it on and old rig ...

3.0 P4 Hyperthread
2GB Ram
7600 GT 512MB agp
XP Pro Sp2
HiSpeed internet connection

And at mediium graphic setting it play flawlessly.

FIREWALL · 03-05-10, 01:46 PM

Quote:

Originally Posted by Iron Budokan

I came across a thread of someone on another forum about a day or so ago. He said he brought the game back to Best Buy (I believe it was BB) and they took it back. He said the manager was shocked the game required constant Internet connection and said he was considering a policy to take back the game from anyone who purchased it.

I wish I had bookmarked it. Sorry.

If I run across it again I will def post it up.

I just called the Bestbuy where I bought the game last saturday and they said I quote " We will gladly refund on THAT game."

Compton, California 310-884-6822 Marcia Asst. Mgr

soldat32 · 03-05-10, 04:49 PM

Contrary to a lot of opinions here I have actually got refunds on several products I was not satisfied with or simply did not work,to include Black Shark.Contact the vendor,state your case and see what happens.Doesn't hurt to try.

HundertzehnGustav · 03-06-10, 04:30 AM

LOL!!!!

haaahahahaha

i dont know whaty to say but

BenSpazz47 · 03-06-10, 04:35 AM

well how bout this. set it aside. come back in a month, and i'm sure by then there will be a decent patch. OR... just pretend you pre-ordered it and wait for it to be "delivered"

Armistead · 03-05-10, 02:05 PM

Quote:

Originally Posted by Iron Budokan

I came across a thread of someone on another forum about a day or so ago. He said he brought the game back to Best Buy (I believe it was BB) and they took it back. He said the manager was shocked the game required constant Internet connection and said he was considering a policy to take back the game from anyone who purchased it.

I wish I had bookmarked it. Sorry.

If I run across it again I will def post it up.

That one's over at the SH forum, I believe it was a Doctor complaining about the required net connection and stated the BB manager couldn't believe it they would do that to a game and gave him his money back..First, being a Doctor, you think he would be smart enough to read the requirements where the game states it needs a connection...as for the store manager that took it back, he obviously is doing a poor job if he didn't know DRM is becoming a standard.

Iron Budokan · 03-05-10, 03:01 PM

I think you are correct, that's where I saw it posted, thank you.

FIREWALL · 03-05-10, 03:08 PM

Quote:

Originally Posted by Armistead

That one's over at the SH forum, I believe it was a Doctor complaining about the required net connection and stated the BB manager couldn't believe it they would do that to a game and gave him his money back..First, being a Doctor, you think he would be smart enough to read the requirements where the game states it needs a connection...as for the store manager that took it back, he obviously is doing a poor job if he didn't know DRM is becoming a standard.

Say's alot about the Doctor that can't read the front of a gamecase too.

03-05-10, 12:49 PM	#3
wetwarev7 Grey Wolf Join Date: Oct 2005 Location: Deep Waters Posts: 871 Downloads: 31 Uploads: 0	If you are serious about it, you should tell them what you told us, that you feel it is half finished. Just point out to them which features are unfinished and if it fits their return policy, they'll refund your money back. __________________ Guess I should change my sig since SH5 has an offline mode now

03-05-10, 01:23 PM	#6
Iron Budokan Sea Lord Join Date: Dec 2006 Location: Texas Posts: 1,778 Downloads: 32 Uploads: 0	I came across a thread of someone on another forum about a day or so ago. He said he brought the game back to Best Buy (I believe it was BB) and they took it back. He said the manager was shocked the game required constant Internet connection and said he was considering a policy to take back the game from anyone who purchased it. I wish I had bookmarked it. Sorry. If I run across it again I will def post it up. __________________ "You will take on England wherever you find her ships, and you will break her power at sea." --Iron Coffins, Herbert A. Werner http://kennethmarkhoover.com

03-06-10, 04:30 AM	#11
HundertzehnGustav Sea Lord Join Date: Jun 2005 Location: Lux, betw. G, B and F Posts: 1,898 Downloads: 66 Uploads: 0	LOL!!!! haaahahahaha i dont know whaty to say but __________________ In conclusion: SH3 is the shizzle, yo. -Frau Kaleun Another negative about using your deck gun is that you are definately DETECTED, which has long term effects on your relationship with aircraft. -snestorm

03-06-10, 04:35 AM	#12
BenSpazz47 Swabbie Join Date: Mar 2010 Posts: 6 Downloads: 1 Uploads: 0	well how bout this. set it aside. come back in a month, and i'm sure by then there will be a decent patch. OR... just pretend you pre-ordered it and wait for it to be "delivered" __________________

03-05-10, 03:01 PM	#14
Iron Budokan Sea Lord Join Date: Dec 2006 Location: Texas Posts: 1,778 Downloads: 32 Uploads: 0	I think you are correct, that's where I saw it posted, thank you. __________________ "You will take on England wherever you find her ships, and you will break her power at sea." --Iron Coffins, Herbert A. Werner http://kennethmarkhoover.com

03-05-10, 12:44 PM	#1
Fincuan Admiral Join Date: Aug 2007 Location: Suomi, sauna, puukko, perkele Posts: 2,346 Downloads: 39 Uploads: 0	Might be funny, but also true. Products that don't work as intended or don't work at all can generally be returned for a refund. Games are no exception. I know lots of people got a refund for their Dragon Rising, and seeing all the rants on the forums I think it's safe to assume that SH5 also has its share of issues.

03-05-10, 12:49 PM	#2
Schunken Medic Join Date: Feb 2006 Posts: 168 Downloads: 20 Uploads: 0	In Germany you will get a refund. "Fehlen einer zugesicherten Eigenschaft" means: Missing of a feature that was promised. Germany is very customer friendly.... Andreas

03-05-10, 12:50 PM	#4
IanC Grey Wolf Join Date: Nov 2008 Location: Running silent and deep Posts: 902 Downloads: 3 Uploads: 0	Try saying you thought it was for Mac.

03-05-10, 01:42 PM	#7
Blood_splat Samurai Navy Join Date: Aug 2006 Location: Beneath the waves Posts: 568 Downloads: 20 Uploads: 0	I'm trying to get a refund from impulse because, frankly I can't even install it let alone play it. It has been nothing but a pain in the asssssssssssssss. I want to get the game on cd/dvd though, I think it should work if I take that route.

03-05-10, 04:49 PM	#10
soldat32 Watch Join Date: May 2006 Location: Over there Posts: 17 Downloads: 11 Uploads: 0	Contrary to a lot of opinions here I have actually got refunds on several products I was not satisfied with or simply did not work,to include Black Shark.Contact the vendor,state your case and see what happens.Doesn't hurt to try.