Activation Issue with U boat Expansion

U56_Dragon · 07-18-08, 12:19 PM

I have an issue with the activation of this expansion. I built a new PC.
Installed everything as I had on my other PC. But it will not accept my key.
I bought it at release from D2Drive.
Any answers?
Thanks,
Dragon

Digital_Trucker · 07-18-08, 12:32 PM

Have you contacted Direct2Drive about the problem? Not sure how they work, but it's possible it won't accept your key because it's on a new machine and you need to get a new key from them. Just guessing.

U56_Dragon · 07-18-08, 01:43 PM

One hour later, I get an E mail telling me it is ready. It was ready..activated and out to sea I go...thanks.

raymond6751 · 07-18-08, 02:11 PM

I've had a key problem too. What exactly did you do?
One hour after contacting them, a new key?

Digital_Trucker · 07-18-08, 02:30 PM

Quote:

Originally Posted by U56_Dragon

One hour later, I get an E mail telling me it is ready. It was ready..activated and out to sea I go...thanks.

Excellent

Good to hear that customer service isn't an extinct idea

Sailor Steve · 07-18-08, 02:34 PM

Quote:

Originally Posted by Digital_Trucker

Quote:

Originally Posted by U56_Dragon

One hour later, I get an E mail telling me it is ready. It was ready..activated and out to sea I go...thanks.

Excellent

Good to hear that customer service isn't an extinct idea

I agree. For some strange reason D2D kept thinking that Utah was a foreign country (it is, but we won't go into that) and wouldn't let me download. The problem never was resolved, but the nice lady I was in contact with did everything she could think of to help. I'm not happy of course, but their customer service was outstanding so I'm not going to knock them.

U56_Dragon · 07-20-08, 04:49 PM

I contacted ubi support by e mail.
I was amazed how fast they reply.
Good to go and on mission 3.
Good Luck

mookiemookie · 07-20-08, 06:34 PM

Had the same problem with D2D and activation. For some reason it refused to believe my always-on cable internet connection was actually connected to the internet.

But like you said, I emailed them and one business day later I was out sailing for der Kriegsmarine.

07-18-08, 12:19 PM	#1
U56_Dragon A-ganger Join Date: Apr 2005 Posts: 76 Downloads: 40 Uploads: 0	Activation Issue with U boat Expansion I have an issue with the activation of this expansion. I built a new PC. Installed everything as I had on my other PC. But it will not accept my key. I bought it at release from D2Drive. Any answers? Thanks, Dragon __________________ Dragon Uss_Nogard_SS56 "Thanks to Ubi Soft and the Silent Hunter Wolves of the Pacific Team, and all the modders from around the world."

07-18-08, 12:32 PM	#2
Digital_Trucker Silent Hunter Join Date: Jul 2007 Location: The Peach State Posts: 4,171 Downloads: 141 Uploads: 10	Have you contacted Direct2Drive about the problem? Not sure how they work, but it's possible it won't accept your key because it's on a new machine and you need to get a new key from them. Just guessing. __________________ RSM-GIEP-Killflags-LV Tribute-Playable Elco __Peace be with you, Dave.

07-18-08, 01:43 PM	#3
U56_Dragon A-ganger Join Date: Apr 2005 Posts: 76 Downloads: 40 Uploads: 0	One hour later, I get an E mail telling me it is ready. It was ready..activated and out to sea I go...thanks. __________________ Dragon Uss_Nogard_SS56 "Thanks to Ubi Soft and the Silent Hunter Wolves of the Pacific Team, and all the modders from around the world."

07-18-08, 02:11 PM	#4
raymond6751 Admirable Mike Join Date: Mar 2004 Location: Canada Posts: 1,338 Downloads: 421 Uploads: 0	what? I've had a key problem too. What exactly did you do? One hour after contacting them, a new key? __________________ Game Designer: Close The Atlantic - World War Three https://boardgamegeek.com/boardgame/...orld-war-three

07-20-08, 04:49 PM	#7
U56_Dragon A-ganger Join Date: Apr 2005 Posts: 76 Downloads: 40 Uploads: 0	I contacted ubi support by e mail. I was amazed how fast they reply. Good to go and on mission 3. Good Luck __________________ Dragon Uss_Nogard_SS56 "Thanks to Ubi Soft and the Silent Hunter Wolves of the Pacific Team, and all the modders from around the world."

07-20-08, 06:34 PM	#8
mookiemookie Navy Seal Join Date: Nov 2005 Location: Houston, TX Posts: 9,404 Downloads: 105 Uploads: 1	Had the same problem with D2D and activation. For some reason it refused to believe my always-on cable internet connection was actually connected to the internet. But like you said, I emailed them and one business day later I was out sailing for der Kriegsmarine. __________________ They don’t think it be like it is, but it do. Want more U-boat Kaleun portraits for your SH3 Commander Profiles? Download the SH3 Commander Portrait Pack here.

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