SH5 wont launch!

CaptainRamius · 11-15-14, 04:18 AM

Help! I bought yesterday SH5, and I installed it last night.
Now, when I click 'play', it just comes up with...nothing. It used to at least start the UPlay launcher, but now THAT doesn't come up either!
I need help, and quick!

I am running Windows 8

CaptainRamius · 11-15-14, 05:11 AM

Oh, and I just uninstalled it and reinstalled it, but now it wont launch the game when I click 'play' on the launcher.

THEBERBSTER · 11-15-14, 05:37 AM

I am surprised at the end of the installation you were not directed to Uplay as you will need a new account with email and password.

You cannot use your previous login and password as this is locked to your previous dvd.

If you click on the SH5.exe it should open up Uplay for you to log in.

Once this is done Uplay will ask for the disc's product key.

Do not forget to update your version to v1.2

You can see your current game version from the Control Panel in Programs an Features.

You should also be able to see the Ubisoft Game Launcher there as well.

sillysunday51 · 11-20-14, 05:06 PM

Try this it worked for me, right click on the game and run as the administrator. That should do it

jackmchammocklashing · 11-27-14, 06:52 PM

I have changed nothing on my PC
I went to play SH5, nothing, zilch
It was working fine last time I used it, Well it had decided to play itself via UBIPLAY and I had 20 tokens, completed the tutorial no problem

Now it just shuts down after it downloads update 1.2

It does not give me any option but to update, it does it itself

Back to SH4, Though I do prefer the Atlantic

Jack McHammocklashing

Havan_IronOak · 12-22-14, 09:33 AM

OK. I found Berbster's post and tried running the u-play launcher as admin, no joy

uninstalled the launcher

downloaded and re-installed the launcher

tried running THAT as admin still no joy

It tells me that U-Play Login failed (there seems to be a problem with your internet connection)

Right... so all the downloading and posting I've been doing is being done HOW?

Can someone suggest something else?

Constructive suggestions are preferable but targeting co-ordinates for ubi-soft headquarters will be accepted as well.

mapuc · 08-09-16, 12:48 PM

After a long dialog with a co-worker at UBI I manage to get my old e-mail account change to a preferred one-Even though I could not access my old e-mail account anymore(new internet provider)

Some hours ago I logged into my old account and wanted to play and was met with the message

"A Service is unavailable" Have sent a new message to this co-worker and asked him why i keep on getting this message.

Markus

THEBERBSTER · 08-09-16, 02:01 PM

A Warm Welcome To The Subsim Community > do it right
Subsim <> How To Donate <> See The Benefits <> Support The Community
If you are new to SH5 look > > HERE <<
Highly Recommended SH5 > The Wolves Of Steel Mega Mod

I would uninstall the default game launcher from the Control Panels Program and Features.
Replace it with this genuine one on any drive and in any folder.
Post #157 How To Replace a Faulty SH5 Game Launcher

mapuc · 08-09-16, 04:21 PM

^ Thank you

Now I can play again. Have played for about 20 minutes(searching for the captain)

Markus

Sailor Steve · 08-10-16, 09:02 AM

That's sad to hear, but good to know for future reference. Thanks for the explanation.

11-15-14, 05:37 AM	#3
THEBERBSTER Growing Old Disgracefully Join Date: Dec 2012 Location: Hythe - Southampton Posts: 9,609 Downloads: 1133 Uploads: 0	I am surprised at the end of the installation you were not directed to Uplay as you will need a new account with email and password. You cannot use your previous login and password as this is locked to your previous dvd. If you click on the SH5.exe it should open up Uplay for you to log in. Once this is done Uplay will ask for the disc's product key. Do not forget to update your version to v1.2 You can see your current game version from the Control Panel in Programs an Features. You should also be able to see the Ubisoft Game Launcher there as well. __________________ LSH3-2015 <> TUTORIALS <> ALL YOU NEED TO KNOW <> ALL IN ONE PLACE SH4 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS SH5 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS Always Here To Help A Fellow 'Subber' \| Need An Answer to A Question Just Send Me A PM

11-20-14, 05:06 PM	#4
sillysunday51 Watch Join Date: Sep 2014 Location: Bakersfield California Posts: 17 Downloads: 280 Uploads: 0	Same here with answer Try this it worked for me, right click on the game and run as the administrator. That should do it

11-27-14, 06:52 PM	#5
jackmchammocklashing Watch Join Date: Mar 2010 Location: FIFE SCOTLAND UK Posts: 16 Downloads: 23 Uploads: 0	Same problem I have changed nothing on my PC I went to play SH5, nothing, zilch It was working fine last time I used it, Well it had decided to play itself via UBIPLAY and I had 20 tokens, completed the tutorial no problem Now it just shuts down after it downloads update 1.2 It does not give me any option but to update, it does it itself Back to SH4, Though I do prefer the Atlantic Jack McHammocklashing

12-22-14, 09:33 AM	#6
Havan_IronOak Navy Dude Join Date: Dec 2014 Location: St. Petersburg, FL Posts: 175 Downloads: 233 Uploads: 0	Even MORE help required? OK. I found Berbster's post and tried running the u-play launcher as admin, no joy uninstalled the launcher downloaded and re-installed the launcher tried running THAT as admin still no joy It tells me that U-Play Login failed (there seems to be a problem with your internet connection) Right... so all the downloading and posting I've been doing is being done HOW? Can someone suggest something else? Constructive suggestions are preferable but targeting co-ordinates for ubi-soft headquarters will be accepted as well. __________________ If I can't be a good example, I'll be a glaring warning! AMD Ryzen 7 2700X Eight-Core Processor, 3700 Mhz, 8 Core(s), 16 Logical Processor(s) Windows 10 Home Installed Physical Memory (RAM) 16.0 GB NVidia RTX2070 16 Gig Last edited by Havan_IronOak; 12-24-14 at 11:49 AM.

08-09-16, 02:01 PM	#8
THEBERBSTER Growing Old Disgracefully Join Date: Dec 2012 Location: Hythe - Southampton Posts: 9,609 Downloads: 1133 Uploads: 0	A Warm Welcome To The Subsim Community > do it right Subsim <> How To Donate <> See The Benefits <> Support The Community If you are new to SH5 look > > HERE << Highly Recommended SH5 > The Wolves Of Steel Mega Mod I would uninstall the default game launcher from the Control Panels Program and Features. Replace it with this genuine one on any drive and in any folder. Post #157 How To Replace a Faulty SH5 Game Launcher __________________ LSH3-2015 <> TUTORIALS <> ALL YOU NEED TO KNOW <> ALL IN ONE PLACE SH4 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS SH5 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS Always Here To Help A Fellow 'Subber' \| Need An Answer to A Question Just Send Me A PM

11-15-14, 04:18 AM	#1
CaptainRamius Sonar Guy Join Date: May 2014 Location: In shallow waters Posts: 388 Downloads: 19 Uploads: 0	SH5 wont launch! Help! I bought yesterday SH5, and I installed it last night. Now, when I click 'play', it just comes up with...nothing. It used to at least start the UPlay launcher, but now THAT doesn't come up either! I need help, and quick! I am running Windows 8

11-15-14, 05:11 AM	#2
CaptainRamius Sonar Guy Join Date: May 2014 Location: In shallow waters Posts: 388 Downloads: 19 Uploads: 0	Oh, and I just uninstalled it and reinstalled it, but now it wont launch the game when I click 'play' on the launcher.

08-09-16, 12:48 PM	#7
mapuc CINC Pacific Fleet Join Date: Sep 2003 Location: Denmark Posts: 20,535 Downloads: 37 Uploads: 0	After a long dialog with a co-worker at UBI I manage to get my old e-mail account change to a preferred one-Even though I could not access my old e-mail account anymore(new internet provider) Some hours ago I logged into my old account and wanted to play and was met with the message "A Service is unavailable" Have sent a new message to this co-worker and asked him why i keep on getting this message. Markus

08-09-16, 04:21 PM	#9
mapuc CINC Pacific Fleet Join Date: Sep 2003 Location: Denmark Posts: 20,535 Downloads: 37 Uploads: 0	^ Thank you Now I can play again. Have played for about 20 minutes(searching for the captain) Markus

08-10-16, 09:02 AM	#10
Sailor Steve Eternal Patrol Join Date: Nov 2002 Location: High in the mountains of Utah Posts: 50,369 Downloads: 745 Uploads: 249	That's sad to hear, but good to know for future reference. Thanks for the explanation. __________________ “Never do anything you can't take back.” —Rocky Russo