ubi.com greyed out

RemairTamec · 12-28-10, 12:06 PM

I am trying to play multiplayer with a friend on SH5 but when he clicks multiplayer the "Ubi.com" option is greyed out and unclickable. Does anyone know how to solve this issue?

Gerald · 12-28-10, 01:38 PM

Captain Can · 12-28-10, 01:46 PM

Hi! Welcome to subsim!

can't say that I've ever experienced this problem.

Maybe you should check ddrgn's thread about multiplayer. if you still cant find your answer there then i guess you should try to contact with him.

Cheers!

FIREWALL · 12-28-10, 01:48 PM

ddrgn · 12-28-10, 03:45 PM

Ive seen it happen ya, try restarting the game. Could be a NAT issue preventing your router from contacting the lobby servers.

RemairTamec · 12-29-10, 12:02 PM

Thanks for the responses. We're both connected to the same router (we're not doing LAN due to strange problem that prevents him from connecting to other people using the router directly), and I can connect fine so it doesn't seem to be a router issue (I may be wrong, never understood NAT myself). It may well be his anti-virus' firewall blocking the ports, unfortuneately neither of us can work out where port forwarding options are on the latest norton.

We found that trying to connect to the UPlay server from SH5 also fails, it tries to connect for several seconds then says it failed to connect.

We'll keep trying to work out where this norton's port forwarding section is, I'll get back to you all if I have any luck.

RemairTamec · 01-01-11, 03:10 PM

We finally got it working however I'm not sure what exactly was the cause of the problem, it may have been anti-virus blocking it, IP settings odd or a virus... his PC had many problems that we sorted all at once so I'm not sure which one in particular was causing it. Thanks for the advice guys.

12-28-10, 12:06 PM	#1
RemairTamec Watch Join Date: Dec 2010 Posts: 18 Downloads: 0 Uploads: 0	ubi.com greyed out I am trying to play multiplayer with a friend on SH5 but when he clicks multiplayer the "Ubi.com" option is greyed out and unclickable. Does anyone know how to solve this issue?

12-28-10, 01:38 PM	#2
Gerald SUBSIM Newsman Join Date: May 2008 Location: Close to sea Posts: 24,254 Downloads: 553 Uploads: 0	welcome Aboard RemairTamec! __________________ Nothing in life is to be feard,it is only to be understood. Marie Curie

12-28-10, 01:46 PM	#3
Captain Can Soundman Join Date: Aug 2010 Location: Istanbul,Turkey Posts: 144 Downloads: 65 Uploads: 0	Hi! Welcome to subsim! can't say that I've ever experienced this problem. Maybe you should check ddrgn's thread about multiplayer. if you still cant find your answer there then i guess you should try to contact with him. Cheers! __________________

12-28-10, 01:48 PM	#4
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	__________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???

12-28-10, 03:45 PM	#5
ddrgn Korvettenkapitän Join Date: Apr 2005 Location: Toronto Posts: 918 Downloads: 362 Uploads: 30	Ive seen it happen ya, try restarting the game. Could be a NAT issue preventing your router from contacting the lobby servers. __________________ ddrgn mods: http://www.subsim.com/radioroom/member.php?u=217261

12-29-10, 12:02 PM	#6
RemairTamec Watch Join Date: Dec 2010 Posts: 18 Downloads: 0 Uploads: 0	Thanks for the responses. We're both connected to the same router (we're not doing LAN due to strange problem that prevents him from connecting to other people using the router directly), and I can connect fine so it doesn't seem to be a router issue (I may be wrong, never understood NAT myself). It may well be his anti-virus' firewall blocking the ports, unfortuneately neither of us can work out where port forwarding options are on the latest norton. We found that trying to connect to the UPlay server from SH5 also fails, it tries to connect for several seconds then says it failed to connect. We'll keep trying to work out where this norton's port forwarding section is, I'll get back to you all if I have any luck.

01-01-11, 03:10 PM	#7
RemairTamec Watch Join Date: Dec 2010 Posts: 18 Downloads: 0 Uploads: 0	We finally got it working however I'm not sure what exactly was the cause of the problem, it may have been anti-virus blocking it, IP settings odd or a virus... his PC had many problems that we sorted all at once so I'm not sure which one in particular was causing it. Thanks for the advice guys.