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Old 08-07-09, 08:24 AM   #1
Trondheim77
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Join Date: Jan 2009
Location: Tiller(norway)
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Default Jutland big problem

great game but eeeh there are some major problems with this game!
this week i chosed to get the standard edition, great it works with activation jahooh!
one day later it came a small update about 2000 kb after that quess what! the version goes back to demo great and even more great i cant activate it again becouse i am not legible to transfer mine key to the new computer.
the same computer where the game is installed!
ok here comes the deal and stupid by me but ok! i upgraded it to pro and quess what? still the same problem.

Game : Jutland
paid so far: about 60 Us dollar.
Trouble ticket respond : 2 weeks
Service scale 1 to 10 : 2

I am feeling big scammed but ok

cheers
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Old 08-07-09, 09:10 PM   #2
Bullethead
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What version did you get and what version did you update to?

Unannounced changes by Microsoft screwed up our patch 1067, which we quickly replaced with 1068 within an hour. However, a few people got the 1067 patch.

Try this and let me know if it doesn't work:

Look in your main Jutland folder and see if you have BOTH DG_WWIp.exe and DG_WWIp.ex_. If you have both these files, and only if, delete the .exe file and then rename the .ex_ file to .exe. The .ex_ file is 1066, which doesn't have the problem. Then run the game and let it update to 1068.

In the meantime, I've jerked the chain of our support folks, telling them that you haven't heard back from them in a timely manner, so if the above fix doesn't work, you should at least hear from them soon.
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Old 08-08-09, 05:03 AM   #3
Trondheim77
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Default aha ok

ok then its microsoft.
i have the 1068 version but i notic that i cant run it with administrator
but il tray it again.
and another thing i am playing demo version but some i can play with no limit.
but thanks for the help Bullethead
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Old 08-08-09, 07:16 AM   #4
Bullethead
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Quote:
Originally Posted by Trondheim77 View Post
i have the 1068 version but i notic that i cant run it with administrator
That's strange. What, specifically, is happening when you try to run it? Are you getting any error messages and, if so, what are they? If not, is anything happening at all?

Quote:
i am playing demo version but some i can play with no limit
The Duel and Red Sky have no time limit. Jutland at 1548 runs for 20 minutes. All the others run for 10 minutes.
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Old 08-08-09, 10:15 AM   #5
Trondheim77
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Default error

i gett error with this DG_WWIp.exe and i have only one file off them i notic.
http://img517.imageshack.us/img517/1268/nyttbilde.png
http://img411.imageshack.us/img411/1268/nyttbilde.png
http://img87.imageshack.us/img87/4791/nyttbilde1.png
take a look.
i gett a rumtime error DG_WWIP.exe, error 5 when traying to open with administrator rights.
i cant belive this man hey..paid for standard and pro and only have demo version after the
last update.
is there any way to gett refund on this? paid 60 US dollar for this and i am freaky scared to get
the US north pack with only demo version.
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Old 08-08-09, 11:02 AM   #6
Bullethead
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Quote:
Originally Posted by Trondheim77 View Post
ii cant belive this man hey..paid for standard and pro and only have demo version after the last update.
Well, that's definitley not good and we'll get you sorted out. I can't tell you what those errors mean, so please send us a bug report via our server so the tech people can have a look.

In case you don't know, the bug report server can be found via a shortcut in the Start/All Programs/Storm Eagle Studios/Jutland folder.
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