Jutland big problem

Trondheim77 · 08-08-09, 10:15 AM

i gett error with this DG_WWIp.exe and i have only one file off them i notic.
http://img517.imageshack.us/img517/1268/nyttbilde.png
http://img411.imageshack.us/img411/1268/nyttbilde.png
http://img87.imageshack.us/img87/4791/nyttbilde1.png
take a look.
i gett a rumtime error DG_WWIP.exe, error 5 when traying to open with administrator rights.
i cant belive this man hey..paid for standard and pro and only have demo version after the
last update.
is there any way to gett refund on this? paid 60 US dollar for this and i am freaky scared to get
the US north pack with only demo version.

Bullethead · 08-08-09, 11:02 AM

Quote:

Originally Posted by Trondheim77

ii cant belive this man hey..paid for standard and pro and only have demo version after the last update.

Well, that's definitley not good and we'll get you sorted out. I can't tell you what those errors mean, so please send us a bug report via our server so the tech people can have a look.

In case you don't know, the bug report server can be found via a shortcut in the Start/All Programs/Storm Eagle Studios/Jutland folder.

Trondheim77 · 08-08-09, 11:10 AM

It already done with the bug report!
but another thing i am going to make a screen movie about this becouse the tech support does not help me
with the ticket system and i am pretty tired off this wright now! waiting for a week now from ticket respond.
so i give upp with this and good luck further time with this game keep the money.
good bye

Bullethead · 08-09-09, 01:20 PM

Well, sorry for the delay.

I'm not a tech support guy, so I don't know what you've heard from them or how long this has been going on. The 1st I heard of it was when you posted here just a couple days ago. I've reported what you've said to them myself.

Anyway, sorry. However, I'm sure we'll get you going eventually. Some problems are a lot harder to solve than others, especially when they only happen to 1 or a few people, as yours seems to be. That's usually due to something specific to your system and thus practically impossible for us to duplicate. But just because it might take us some time to figure it out doesn't mean we're not working on it.

Again, my apologies.

Trondheim77 · 08-10-09, 06:55 AM

hehe yes funny hey!!
i have maded a new movie with some heavy stuff on it,
Europe its a final countdown! ooh yeeeh watch this....
http://img190.imageshack.us/i/jutlandmovie.mp4/

Bullethead · 08-10-09, 09:27 AM

OK Trondheim77, I've heard back from the tech support folks. Expect an email from them within an hour. Hopefully that will solve your problem.

Trondheim77 · 08-10-09, 10:24 AM

hello no it didnt work! with the new key but i know what the problem is and that is the server does not remember mine details like e-mail adress and key and password so there is no need need to tray to activate it!
becouse the key and password does not store it on the server.
so i can activate it 100 times but it would not change that much.
the only way to fix this issue is to download a older Jutland demo file and gett a new demo activation code from a other email adress.
and then it will work perfect.

cheers

08-08-09, 10:15 AM	#1
Trondheim77 Seaman Join Date: Jan 2009 Location: Tiller(norway) Posts: 39 Downloads: 233 Uploads: 0	error i gett error with this DG_WWIp.exe and i have only one file off them i notic. http://img517.imageshack.us/img517/1268/nyttbilde.png http://img411.imageshack.us/img411/1268/nyttbilde.png http://img87.imageshack.us/img87/4791/nyttbilde1.png take a look. i gett a rumtime error DG_WWIP.exe, error 5 when traying to open with administrator rights. i cant belive this man hey..paid for standard and pro and only have demo version after the last update. is there any way to gett refund on this? paid 60 US dollar for this and i am freaky scared to get the US north pack with only demo version. __________________ Last edited by Trondheim77; 08-08-09 at 10:52 AM.

08-08-09, 11:10 AM	#3
Trondheim77 Seaman Join Date: Jan 2009 Location: Tiller(norway) Posts: 39 Downloads: 233 Uploads: 0	already done It already done with the bug report! but another thing i am going to make a screen movie about this becouse the tech support does not help me with the ticket system and i am pretty tired off this wright now! waiting for a week now from ticket respond. so i give upp with this and good luck further time with this game keep the money. good bye __________________

08-09-09, 01:20 PM	#4
Bullethead Storm Eagle Studios Join Date: Jan 2009 Location: Wakefield, LA Posts: 284 Downloads: 0 Uploads: 0	Well, sorry for the delay. I'm not a tech support guy, so I don't know what you've heard from them or how long this has been going on. The 1st I heard of it was when you posted here just a couple days ago. I've reported what you've said to them myself. Anyway, sorry. However, I'm sure we'll get you going eventually. Some problems are a lot harder to solve than others, especially when they only happen to 1 or a few people, as yours seems to be. That's usually due to something specific to your system and thus practically impossible for us to duplicate. But just because it might take us some time to figure it out doesn't mean we're not working on it. Again, my apologies. __________________ -Bullethead Storm Eagle Studios In wine there is wisdom, in beer there is strength, in water there are bacteria

08-10-09, 06:55 AM	#5
Trondheim77 Seaman Join Date: Jan 2009 Location: Tiller(norway) Posts: 39 Downloads: 233 Uploads: 0	hehe hehe yes funny hey!! i have maded a new movie with some heavy stuff on it, Europe its a final countdown! ooh yeeeh watch this.... http://img190.imageshack.us/i/jutlandmovie.mp4/ __________________

08-10-09, 09:27 AM	#6
Bullethead Storm Eagle Studios Join Date: Jan 2009 Location: Wakefield, LA Posts: 284 Downloads: 0 Uploads: 0	OK Trondheim77, I've heard back from the tech support folks. Expect an email from them within an hour. Hopefully that will solve your problem. __________________ -Bullethead Storm Eagle Studios In wine there is wisdom, in beer there is strength, in water there are bacteria

08-10-09, 10:24 AM	#7
Trondheim77 Seaman Join Date: Jan 2009 Location: Tiller(norway) Posts: 39 Downloads: 233 Uploads: 0	hi m8! hello no it didnt work! with the new key but i know what the problem is and that is the server does not remember mine details like e-mail adress and key and password so there is no need need to tray to activate it! becouse the key and password does not store it on the server. so i can activate it 100 times but it would not change that much. the only way to fix this issue is to download a older Jutland demo file and gett a new demo activation code from a other email adress. and then it will work perfect. cheers __________________