Ubisoft Masterserver down? (merged)

[Subwolf]

I was back in after some 30 minutes too, now everything is fine. Ubisoft said the servers are monitored 24/7, and I believe when this happens they are actually working on them. Hopefully for the better.

But I heard the servers are located in France, and that's not exactly a good thing for you guys in the US. You always end up last in line

[The Enigma]

I've a confession to make:

It was me.
I wanted to check if the UBI server was on line, so I did send one ping
to their server.

Immediately after doing so, messages like this one showed up at ubi's forum and here at subsim.

I wasn't aware that I was causing a problem for that server.
I wont do it ever again, I swear.


Peace my friends.

[SabreHawk]

Originally Posted by The Enigma

I've a confession to make:

It was me.
I wanted to check if the UBI server was on line, so I did send one ping
to their server.

Immediately after doing so, messages like this one showed up at ubi's forum and here at subsim.

I wasn't aware that I was causing a problem for that server.
I wont do it ever again, I swear.


Peace my friends.

Thanks we need that round here.

Well yep, it does seem to be that when it comes to customers that no matter what ya do, they'll find some way to be unhappy with ya.
Just ask any waitress.


Hmmmm, actually I think I may know what it was now. Someone was busy trying to set the server's clock forward an hour, or they forgot to do it at all. Heck I forgot to that myself today.

[Fincuan]

Originally Posted by SabreHawk

Hmmmm, actually I think I may know what it was now. Someone was busy trying to set the server's clock forward an hour, or they forgot to do it at all. Heck I forgot to that myself today.

I sure hope they didn't forget anything and intentionally left the clocks untouched. In EU, also known the home of the mighty Ubisoft and their servers, we are still almost two weeks away from the shift.

[SSN*593]

I find I have no problems what so ever with the servers because I don't bother playing the stupid thing. Nothing will ever get done or fixed in the future because the whole world loves CONSOLE GAMING, and guess what, that's NOT us so we are screwed.

[schurem]

QQ more dude. Actually i would LOVE it if Ubi managed to port SH5 to the xbox 360. Especially if they manage to keep the pacing and reallism options it currently has. Not all console gamers are dumb kids on ritalin. Silent Hunter would lend itself perfectly to zoning out on the couch. There would be some UI issues though, without a mouse to work with. Maybe once natal hits? we just point at what we want?

[gmccabe01]

Yup guess what "Invalid username and password"

I'm in Ireland and done a speed test with a server in France
(not ubi)
Got the following
http://www.speedtest.net/result/748787621.png
so INP ok
I wonder if the problem is at Ubi's side! hmm!

[KiwiVenge]

Foul language in text, but funny imo

[Iliaz]

Originally Posted by KiwiVenge

Foul language in text, but funny imo

Epic!

[mikeydredd]

Just a quick reply to Mr Channing.

I too am an adult who came to an informed decision about this game.

Apparently you expected it not to work - and bought it.

I expected it not to work - and didn't buy it.

[Skiiwa]

Originally Posted by mikeydredd

Just a quick reply to Mr Channing.

I too am an adult who came to an informed decision about this game.

Apparently you expected it not to work - and bought it.

I expected it not to work - and didn't buy it.

Said Perfectly!!!

[U-Bones]

Originally Posted by Gammelpreusse

But that is the whole point why folks get so upset. A single player offline game...?

That is where many miss the bus. SH5 is NOT sold as such. This is not your grandpa's Silent Hunter.

I don't like it either, but they can sell whatever they want. As long as consumers buy it, they can even make a profit.

I chose to accept the risk and not tilt the windmill, but I respect other peoples stand on the principal, as long as it is truly principled. I do not respect indignant claims of being swindled when they are coupled with the inability to read clearly labeled products before buying however.

Clearly, Ubi did a poor job of mitigating the risk inherent in their model, on top of pissing folks off with the whole concept, but they certainly did not mislabel the product.

[PortoFerro]

There are so many people pointing out that they didn't buy the game because of the DRM and that is fine.
However, there are players like me who didn't play SH in a long time or were just too curious about this new version - and bought it.

So far I'm very pleased with it and there is no way back (for me) to SH3.
The servers sucked last weekend and to a far lesser extent this sunday.
So we bitch about it, but still play most of the time without issues. Sooner or later the problems with the game and the DRM will be sorted out, I'm sure about that.
Which does not mean that the principles of this DRM system are flawed and will not survive in the long run. (No, I don't like it and will cheer with the crowd as soon as UBI comes up with something less retarded...)

[CaptainHaplo]

U-bones - actually I would argue that Ubi DID mislabel it.

I have seen the box - it said that a constant internet connection was required. If so - that was demonstratably untrue - because it is not a constant connection to the internet - but a constant connection THROUGH the internet to a Ubisoft validation server (or whatever they call it). Thus, the box should make clear that the game relies not only on your internet connection - but also their ability to make available their game service to you, the consumer.

I don't know about the EULA - my friend had already installed it and I wasn't that interested in seeing the license agreement, but I really wonder if it goes into detail (as it legally should) about how you playing gives Ubisoft the right to archive and use any data your use of the service may provide - like how often you play, how long you play, when you normally play (time of day), what games you play when using their service, etc. That really is the main reason behind this DRM - to provide easy and relatively free marketing data for Ubisoft. After all - what better way to find out where to put money into the next project than find out what people want to play the most of, right?

I detest piracy, and so some blame for this must go to the pirates IF this flop is due to attacks. Some must go to those who are unhappy with their purchase - because many people saw this coming. But the majority of blame must go to Ubisoft - because they chose to use OSP. The choice itself is not at fault (though it was a horrible choice) - but moving to a "service" platform without putting into place adequate infrastructure is their fault.

On top of it - they had this problem last weekend - and whether it be pirates - or a simple overload of the existing infrastructure - doesn't matter - because they failed to fix it since last weekend, as proven by those who posted with problems.

Ultimately - one could likely get past weekend #1 as an anomaly that Ubi got caught with its pants down. But to have a repeat of the problem again a week later demonstrates Ubisoft still have failed to adequately address the problem. How long will all of you accept this level of "service" from Ubisoft?

[U-Bones]

Originally Posted by CaptainHaplo

U-bones - actually I would argue that Ubi DID mislabel it.

I have seen the box - it said that a constant internet connection was required. If so - that was demonstratably untrue - because it is not a constant connection to the internet - but a constant connection THROUGH the internet to a Ubisoft validation server (or whatever they call it). Thus, the box should make clear that the game relies not only on your internet connection - but also their ability to make available their game service to you, the consumer.

...

Ultimately - one could likely get past weekend #1 as an anomaly that Ubi got caught with its pants down. But to have a repeat of the problem again a week later demonstrates Ubisoft still have failed to adequately address the problem. How long will all of you accept this level of "service" from Ubisoft?

You should think about it some more...

I have the box. For the most part, those who failed to equate the "permanant internet connection" on the box with a DRM required connection to Ubi are being as disingenuous as William J. waffling on the meaning of "is".

Like I said, clearly Ubi did not think it out, and I believe they deserve their lumps, just not some of the ones I see being served up here lately. The game was NOT sold as a single player offline game. It is labeled appropriately, but I am sure it will be reworded in future releases for the Williiam J's of the world.

"A permanant conncection to the Internet is required to play the game." OMG, no disclaimer about the million other things that have to happen on teh interwebs ?? lulz

One of which is Ubi being available, which they have performed miserably at. Freaking obvious on both counts.

Complaints about poor service are legit, those calling the product a swindle label themselves as someone who needs to pay closer attention or who is being less than fair or honest.