CD key already in use - over a month and still not fixed

james_nix · 02-05-18, 06:15 PM

CD key already in use. I contacted Ubisoft tech support January 2nd. At one point they said they fixed it, but was still broke. Steam version by the way. I played it before last year. I mainly play SH4, but thought I would try it again for a change of pace.

Ubisoft is so slow with responses.

I still can't believe I paid money for a product, and the company is not letting me use that product. Is this the new normal now? Is this the world we live in?

XenonSurf · 02-05-18, 09:39 PM

Sorry to say, but read the last Steam threads for the game and you'll discover that you won't have much fun with the Steam version. Problem is it cannot be patched to 1.2.0 (until Steam wakes up some day and uploads the patch) and then because of Steam DRM you still could not upgrade the game with most of the mods in Subsim, until someone comes with a miracle solution.

Ubisoft has nothing more to do with this game, it runs on the UPlay servers.
Check if with your key you can download from UPlay which maybe gives you the 1.2.0 patched version, but I don't know. Instead of asking Ubisoft rather ask Steam support or Uplay.

Now you'll ask: why should you patch and mod, it's because anterior versions and even 1.2.0 are broken and very unsatisfying compared to some serious mods here which turn the game more than ok.
If really you are interested in SH5, get a non-Steam version, doesn't matter which version, important is that you can patch it to 1.2.0.
Or: Get a version of SH3 which should be easier, the gameplay difference is not that big if you mod SH3 whith some good mods like Grey Wolfes or WAC, also you'd have all sorts of sub types to play, which you currently can't in SH5.

vdr1981 · 02-06-18, 11:42 AM

Quote:

Originally Posted by XenonSurf

Sorry to say, but read the last Steam threads for the game and you'll discover that you won't have much fun with the Steam version. Problem is it cannot be patched to 1.2.0 (until Steam wakes up some day and uploads the patch)

Is this really true?? That the Steam version can not be updated with the official v1.2.0 patch?

XenonSurf · 02-06-18, 01:31 PM

Quote:

Originally Posted by vdr1981

Is this really true?? That the Steam version can not be updated with the official v1.2.0 patch?

From what I read in the last Steam posts: yes, they are blocked on version 1.1. For any games you buy on Steam you depend upon what patches they are willing to upload in Steam, you can never patch elsewhere because of Steam DRM.

On UPlay the game is updated AFAIK, but this will still not allow to run the stock game or TWoS or other mods without problems (because of DRM). Also is Steam = Uplay? Do you have to pay extra? I don't know and I don't care at this point.
Steam could make a sticky post with instructions about patching on UPlay, but: nothing, and no support I think, you just spend $34.99 for air.
That's because Steam just has checked if you were able to start the game, they see you can, so all is ok

My guess is: they will simply take the game out soon without telling a word. This game is surely a pin in their ***.

For the current state of things, I believe the Steam version of SH5 is good for the trashbin. I will remember this next time before I buy there.

P.S: It seems that if you critisize Steam too much you soon have problems with your Login

Drescher · 02-06-18, 03:44 PM

Dont want to start a steam-discussion here, but i use the steam version and while its not an easy task i was able to install TWoS following the steps a nice chap called THEBERBSTER did post here. You can find the link in the TWoS thread.

To the OP: id try my luck with steam support, because technically its a steamgame if you bought it there. And they are usually quite helpful, so id say this is your best shot.

XenonSurf · 02-06-18, 05:02 PM

Quote:

Originally Posted by Drescher

Dont want to start a steam-discussion here, but i use the steam version and while its not an easy task i was able to install TWoS following the steps a nice chap called THEBERBSTER did post here. You can find the link in the TWoS thread.

Which game version is the Steam version? 1.2.0 ? What number do you see onscreen after launching your game please?

@OP,
Another post from Steam is: download the 1.2.0 patch and extract the sh5.exe from it, but I didn't see a feedback that this works.

02-05-18, 06:15 PM	#1
james_nix What's happenin' Cap'n'? Join Date: Feb 2015 Posts: 325 Downloads: 719 Uploads: 6	CD key already in use - over a month and still not fixed CD key already in use. I contacted Ubisoft tech support January 2nd. At one point they said they fixed it, but was still broke. Steam version by the way. I played it before last year. I mainly play SH4, but thought I would try it again for a change of pace. Ubisoft is so slow with responses. I still can't believe I paid money for a product, and the company is not letting me use that product. Is this the new normal now? Is this the world we live in? __________________ USS COPPERFINS-05

02-05-18, 09:39 PM	#2
XenonSurf Sea Lord Join Date: Apr 2008 Location: Germany, Italy Posts: 1,721 Downloads: 107 Uploads: 4	Sorry to say, but read the last Steam threads for the game and you'll discover that you won't have much fun with the Steam version. Problem is it cannot be patched to 1.2.0 (until Steam wakes up some day and uploads the patch) and then because of Steam DRM you still could not upgrade the game with most of the mods in Subsim, until someone comes with a miracle solution. Ubisoft has nothing more to do with this game, it runs on the UPlay servers. Check if with your key you can download from UPlay which maybe gives you the 1.2.0 patched version, but I don't know. Instead of asking Ubisoft rather ask Steam support or Uplay. Now you'll ask: why should you patch and mod, it's because anterior versions and even 1.2.0 are broken and very unsatisfying compared to some serious mods here which turn the game more than ok. If really you are interested in SH5, get a non-Steam version, doesn't matter which version, important is that you can patch it to 1.2.0. Or: Get a version of SH3 which should be easier, the gameplay difference is not that big if you mod SH3 whith some good mods like Grey Wolfes or WAC, also you'd have all sorts of sub types to play, which you currently can't in SH5. Last edited by XenonSurf; 02-05-18 at 10:36 PM.

02-06-18, 03:44 PM	#5
Drescher Nub Join Date: Jun 2005 Posts: 4 Downloads: 58 Uploads: 0	Dont want to start a steam-discussion here, but i use the steam version and while its not an easy task i was able to install TWoS following the steps a nice chap called THEBERBSTER did post here. You can find the link in the TWoS thread. To the OP: id try my luck with steam support, because technically its a steamgame if you bought it there. And they are usually quite helpful, so id say this is your best shot.