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Old 07-01-07, 06:43 PM   #31
bookworm_020
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The power company is now in more hot water over this due to a tape being released.

http://www.smh.com.au/news/World/Pho...228999063.html
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Old 07-01-07, 07:29 PM   #32
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Quote:
Originally Posted by Frau_Phillips
A terrible accident, surely, but if the power company had no record of her being on oxygen, it really isn't their fault. It's simply procedure, I've had my power cut several times due to a missed bill.
The power company representative who came to cut off the power was told she needed electricity for the O2. They offered to show him as well. The ***** cut it off anyway. Ah, how is this not their fault???
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Old 07-01-07, 07:54 PM   #33
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Latest update if anyone still interested...

The family went round to the power company weeks before and arranged automatic payments with them , so they were putting down weekly payments, they had $100 or so dollars to go. But seems wasn't good enough for mercury...

Family is sueing the company for compensation.

About two weeks ago we mecury energy customers received a letter from mercury practically kissing ass on how sorry they were in treating one of their customers.
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Old 07-01-07, 08:25 PM   #34
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Quote:
Originally Posted by FIREWALL
Quote:
Originally Posted by The Avon Lady
If you read the original article, it says that the technician was told by the family when he came to disconnect the electricity about their mother's dependence. How clear this message was to the technician is what's important. Orders from HQ are no excuse if the consequences were that obvious.

Now it's a question of what exactly were the circumstances here.

The family was there?

They didn't get her any medical assistance immediatly?

They didn't call paramedics or police?

New Zealand isn't that behind the times is it?

The familys story has a lot of holes in it.
Agreed.
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Old 07-01-07, 08:27 PM   #35
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Quote:
Originally Posted by kiwi_2005
Latest update if anyone still interested...

The family went round to the power company weeks before and arranged automatic payments with them , so they were putting down weekly payments, they had $100 or so dollars to go. But seems wasn't good enough for mercury...

Family is sueing the company for compensation.

About two weeks ago we mecury energy customers received a letter from mercury practically kissing ass on how sorry they were in treating one of their customers.
It is a travesty for sure. We suffer the same here in the states. The elderly are on a fixed income. The state of Maryland who has BGE is the electric supplier let them raise the electric by 70%. Almost damn twice the normal we are used to paying. The elderly now can not afford to run the airconditioners. There will be many who suffer from heat exhaustion and death. It is just outrageous. Sounds to me like they have a monoply just like our electric company. Nothing you can do...need the electricity and they have it. No were else to get it.
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Old 07-01-07, 10:00 PM   #36
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Quote:
Originally Posted by FIREWALL
Quote:
Originally Posted by The Avon Lady
If you read the original article, it says that the technician was told by the family when he came to disconnect the electricity about their mother's dependence. How clear this message was to the technician is what's important. Orders from HQ are no excuse if the consequences were that obvious.

Now it's a question of what exactly were the circumstances here.
The family was there?

They didn't get her any medical assistance immediatly?

They didn't call paramedics or police?

New Zealand isn't that behind the times is it?

The familys story has a lot of holes in it.


A sorry event but I can't help but assume we aren't getting the whole story.

Couldn't her family have asked a neighbour for assistance? I certainly wouldn't refuse to run an extension cable accross the road. Or allow her inside if it was the only option.
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Old 07-01-07, 11:36 PM   #37
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Do ya suppose the family deliberately let her die so they could bring a lawsuit against the electric company?
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Old 07-01-07, 11:38 PM   #38
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Quote:
Originally Posted by August
Do ya suppose the family deliberately let her die so they could bring a lawsuit against the electric company?
I wouldn't jump to that conclusion but the sad thing is it's a possibility. Either way it doesn't seem as simple as what is being reported.
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Old 07-02-07, 11:28 PM   #39
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Quote:
Originally Posted by August
Do ya suppose the family deliberately let her die so they could bring a lawsuit against the electric company?
WTF! Dude you got to live in this country to really know whats its about. The answer to your questiuon is a firm no! But yeah i can see the reasons why, me for instance i would of asked the neighbours, or rush her off to the hospital meaning i would of done SOMETHING. I can't explain for this family but having what i know they were pretty useless if you ask me i mean we aint some 3th world country, there are many options they could of done to save their mum.

Really its their own fault but u got to lay some of the blame on Mercury energy.:hmm:
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Old 07-03-07, 12:03 AM   #40
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Quote:
Originally Posted by kiwi_2005
Quote:
Originally Posted by August
Do ya suppose the family deliberately let her die so they could bring a lawsuit against the electric company?
WTF! Dude you got to live in this country to really know whats its about. The answer to your questiuon is a firm no! But yeah i can see the reasons why, me for instance i would of asked the neighbours, or rush her off to the hospital meaning i would of done SOMETHING. I can't explain for this family but having what i know they were pretty useless if you ask me i mean we aint some 3th world country, there are many options they could of done to save their mum.

Really its their own fault but u got to lay some of the blame on Mercury energy.:hmm:
Sorry, i've been watching too many crime dramas lately.
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Old 07-03-07, 12:23 AM   #41
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No problem August i gotta snap out of it man! i feel like cause im a kiwi i shoud defend but the hell with it!

I dont care anymore :rotfl:

Go for it not my problem! :rotfl:
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Old 07-03-07, 12:31 AM   #42
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Come on Kiwi I've seen the NZ version of cops. :p

It's not a problem with NZ it's a general bureaucracy problem that could have happened anywhere.

Anyway, I'm sorry about you being a New Zealander, could be worse though. Tasmania isn't far away. :rotfl:
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Old 07-03-07, 12:33 AM   #43
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thanks for the great aussie suppport man!

:rotfl:
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Old 07-03-07, 12:51 AM   #44
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Quote:
Originally Posted by kiwi_2005
thanks for the great aussie suppport man!

:rotfl:
What can I say but GO WALLABIES!!! :p

You can't have an ANZAC without NZ.
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Old 07-03-07, 01:06 AM   #45
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Quote:
Originally Posted by kiwi_2005
No problem August i gotta snap out of it man! i feel like cause im a kiwi i shoud defend but the hell with it!

I dont care anymore :rotfl:

Go for it not my problem! :rotfl:
Well just for the record i wasn't making a national statement. Like Reaves says, that stuff can happen anywhere, and my country is no exception.
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