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Old 03-21-07, 05:36 AM   #1
DMarkwick
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Join Date: Jan 2006
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Default Recreational whining

... as Scott Adams might call it

http://dilbertblog.typepad.com/

Here's an excerpt:

Quote:
During my college years, I worked two summers as a desk clerk for a resort in the Catskills. That’s where my boss taught me that one of the services we offered was listening to irrational whining. He explained that certain customers enjoy complaining. To them, it’s not so much about getting a solution to the problem as it is the complaining itself. The resort catered to people’s vacation needs, and if complaining was what they needed, it was our job at the front desk to listen to it.

We were trained to write down the complaint on a slip of paper clearly labeled “Work Order.” And throw away the piece of paper when the complainer left. Okay, not every single time. Sometimes the complaint involved something fixable, and we fixed it. But often the complaints were purely recreational, as in “The leaves on the trees are rustling too loudly in the wind.” I would express concern, apologize on behalf of the resort, and make a big deal about writing down the details just right. “Are ALL the leaves a problem, Mrs. Johnson, or is a particular group of leaves being extra noisy?”

I confess that I did not believe my boss when he said people complained for recreation. But I witnessed it often and became a believer. You could tell the difference between the people who wanted a solution and the people who were in it for the complaining. The first group would just mention the problem on the way to the pool. The recreational complainers would bring a snack and a thermos and set up a campsite by the front desk. They were going to be there for a while, describing their pain, suggesting alternatives, asking for the manager, and anything else to make the experience last.

Been a while since I posted here, seems like this activity is prevelant in almost all game forums. Me, I'm looking forward to SH4 supplementing my SH3, and if there's no FSAA or whatever the current hot topic of whine is I'll suck it down like a grown-up



The stuff people have been complaining on is either:
exactly like SH3 (resolution limit) and so acceptable
not a big deal (FSAA? Big deal )
Moddable.
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