Trying to Run SH4 Uboat Missons update

Able72 · 05-29-17, 03:59 PM

I'm betting the root of the problem lies with the folder redirect, is there any way to change where installtion files go to decompress temp files so it is not in the user folder but in some other folder on the drive?

propbeanie · 05-29-17, 04:21 PM

Copy and then start the update executable in the game folder. It may well be looking for the game "automatically" in the C:\ Program Files (x86) \ folder... Did you get to the license verification screen yet?

Able72 · 05-29-17, 04:28 PM

Yeah, new problem introduced.

I did once, after installing the game to my wife's computer, then copying the file to mine, ran the .exe and got the activate screen, went to copy and past the key and now I can't run or find the .exe. Seems something decided I was trying to pirate the game and now I don't even have read permission for the file, even though I am an administrator on this laptop. I've tried repeating the whole process, uninstall SH4, reboot, install SH4, update with UBoat Missions, copy over the files from the installation on my wife's laptop, still get the "You don't have permission" error. Then when I go to look for the SH4.exe it isn't in the folder. I have hidden files and folders checked as visible, it just isn't there. I don't get it.

*edit*

Ok, so I've changed the temp folder location and uninstall and reinstalled. Still getting the issue with the procedure entry point that would seem to indicate that it didn't install correctly.

*edit*

If I try to run the UBoat Missions addon file a second time, it indicates that it has already installed 1.5.

*edit*

Ok, followed your suggestion. Got "Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access the item" and now the SH4.exe file is no longer visible in the folder and the shortcut says the file isn't there anymore. What the hell???

Sniper297 · 05-29-17, 04:40 PM

Wild guess, is this the download u-boat missions from Amazon? That's what I bought, and my experience was that it worked like the US congress. The actual installation wouldn't work at all, I had to use the Amazon downloader, which then proceeded to read the location of the original install from the system registry with no option to redirect it to another folder. When I had to do a system restore to fix another problem the 1.5 version would no longer work - it's looking for registry keys that no longer exist, so I got an error message whenever I tried to launch 1.5.

http://www.subsim.com/radioroom/showthread.php?t=231318

I might try to reinstall it at some point in the future, but for now I just gave up and went back to the 1.4 version. That one was originally a download from Direct2Drive, which had no DRM minefields.

Able72 · 05-29-17, 04:52 PM

I didn't get it from Amazon or STEAM, but it is a download version. I think Uplay or Direct2Drive. Not sure. It has been a while.

propbeanie · 05-29-17, 05:09 PM

OK, if you've got an older Ubisoft version, you'll most likely have to go the wonderful Ubisoft tech support route. That's what I had to do. Be prepared for much frustration and repition of yourself and the issues in multiple postings... I'm trying to remember what all I had to go through. Do you happen to remember your "account" information with them? You definitely have to start a "ticket" at https://support.ubi.com/en-US and toward the bottom of the page is "Sign in to start a support case". The old installer no longer works, and they will have to send you a link for a new version of it. The new version will only be good for a limited amount of time... like two weeks, so be ready to install it...

Able72 · 05-29-17, 05:11 PM

Damn. I'm afraid once I describe the problem to me I'll get told "Not my problem, speak with your network administrator"

05-29-17, 03:59 PM	#1
Able72 Captain Join Date: Mar 2008 Location: Somewhere in the North Atlantic Posts: 343 Downloads: 299 Uploads: 0	I'm betting the root of the problem lies with the folder redirect, is there any way to change where installtion files go to decompress temp files so it is not in the user folder but in some other folder on the drive? __________________ "Some ships are designed to sink, others require our assistance." Nathan Zelk

05-29-17, 04:21 PM	#2
propbeanie CTD - it's not just a job Join Date: May 2016 Location: One hour from Music City USA! Posts: 10,098 Downloads: 451 Uploads: 2	Copy and then start the update executable in the game folder. It may well be looking for the game "automatically" in the C:\ Program Files (x86) \ folder... Did you get to the license verification screen yet? __________________ "...and bollocks to the naysayers" - Jimbuna

05-29-17, 04:28 PM	#3
Able72 Captain Join Date: Mar 2008 Location: Somewhere in the North Atlantic Posts: 343 Downloads: 299 Uploads: 0	Yeah, new problem introduced. I did once, after installing the game to my wife's computer, then copying the file to mine, ran the .exe and got the activate screen, went to copy and past the key and now I can't run or find the .exe. Seems something decided I was trying to pirate the game and now I don't even have read permission for the file, even though I am an administrator on this laptop. I've tried repeating the whole process, uninstall SH4, reboot, install SH4, update with UBoat Missions, copy over the files from the installation on my wife's laptop, still get the "You don't have permission" error. Then when I go to look for the SH4.exe it isn't in the folder. I have hidden files and folders checked as visible, it just isn't there. I don't get it. edit Ok, so I've changed the temp folder location and uninstall and reinstalled. Still getting the issue with the procedure entry point that would seem to indicate that it didn't install correctly. edit If I try to run the UBoat Missions addon file a second time, it indicates that it has already installed 1.5. edit Ok, followed your suggestion. Got "Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access the item" and now the SH4.exe file is no longer visible in the folder and the shortcut says the file isn't there anymore. What the hell??? __________________ "Some ships are designed to sink, others require our assistance." Nathan Zelk Last edited by Able72; 05-29-17 at 04:49 PM.

05-29-17, 04:52 PM	#5
Able72 Captain Join Date: Mar 2008 Location: Somewhere in the North Atlantic Posts: 343 Downloads: 299 Uploads: 0	I didn't get it from Amazon or STEAM, but it is a download version. I think Uplay or Direct2Drive. Not sure. It has been a while. __________________ "Some ships are designed to sink, others require our assistance." Nathan Zelk

05-29-17, 05:09 PM	#6
propbeanie CTD - it's not just a job Join Date: May 2016 Location: One hour from Music City USA! Posts: 10,098 Downloads: 451 Uploads: 2	OK, if you've got an older Ubisoft version, you'll most likely have to go the wonderful Ubisoft tech support route. That's what I had to do. Be prepared for much frustration and repition of yourself and the issues in multiple postings... I'm trying to remember what all I had to go through. Do you happen to remember your "account" information with them? You definitely have to start a "ticket" at https://support.ubi.com/en-US and toward the bottom of the page is "Sign in to start a support case". The old installer no longer works, and they will have to send you a link for a new version of it. The new version will only be good for a limited amount of time... like two weeks, so be ready to install it... __________________ "...and bollocks to the naysayers" - Jimbuna

05-29-17, 04:40 PM	#4
Sniper297 The Old Man Join Date: Dec 2005 Location: Philadelphia Shipyard Brig Posts: 1,386 Downloads: 160 Uploads: 19	Wild guess, is this the download u-boat missions from Amazon? That's what I bought, and my experience was that it worked like the US congress. The actual installation wouldn't work at all, I had to use the Amazon downloader, which then proceeded to read the location of the original install from the system registry with no option to redirect it to another folder. When I had to do a system restore to fix another problem the 1.5 version would no longer work - it's looking for registry keys that no longer exist, so I got an error message whenever I tried to launch 1.5. http://www.subsim.com/radioroom/showthread.php?t=231318 I might try to reinstall it at some point in the future, but for now I just gave up and went back to the 1.4 version. That one was originally a download from Direct2Drive, which had no DRM minefields.

05-29-17, 05:11 PM	#7
Able72 Captain Join Date: Mar 2008 Location: Somewhere in the North Atlantic Posts: 343 Downloads: 299 Uploads: 0	Damn. I'm afraid once I describe the problem to me I'll get told "Not my problem, speak with your network administrator" __________________ "Some ships are designed to sink, others require our assistance." Nathan Zelk