Bad Consumer Reviews Could Have Bad Results

[Platapus]

Originally Posted by Jimbuna

Am currently in the process of having a wireless home security system installed which can be controlled via an app on my iPhone.

I have never understood the attraction of such a system. From a practical viewpoint, how many times does one need access to the security system while not at the home?

They make keypads that will let selected people in only at specific times.

The problem I have with wireless systems is that the easier you make it accessible to the "good guys" the easier it is accessible by the "bad guys".

[Onkel Neal]

I can see where the business owner is coming from. Too often people go from 0 to total flaming jerk. At least give the business a chance to make good.

[August]

Originally Posted by Onkel Neal

I can see where the business owner is coming from. Too often people go from 0 to total flaming jerk. At least give the business a chance to make good.

I have to agree. No matter what you do or how much you try there is just no pleasing some customers. We have a couple where I wish we could just go in with a cash refund, throw it down on their counter, rip out our equipment and say see ya later.

[fireftr18]

The story didn't say he didn't try to get help. He may have tried and couldn't get the help he needed. In frustration, he lashed out. The owner in turn, instead of trying to make it right, shut him down, and then made excuses.

[STEED]

The Shop motto of the past..

The customer is always right even if they are wrong.


Seems there is a new motto now..

The customer is a nitwit and we have the right to sell rubbish to that nitwit.

[Platapus]

I think there is one indisputable undeniable fact here.

We don't know the whole story from both sides.

Maybe both sides are right?

[Jimbuna]

Originally Posted by Platapus

I have never understood the attraction of such a system. From a practical viewpoint, how many times does one need access to the security system while not at the home?

They make keypads that will let selected people in only at specific times.

The problem I have with wireless systems is that the easier you make it accessible to the "good guys" the easier it is accessible by the "bad guys".

I've only gone wireless because the previous system obviously wasn't and about five year ago when I had a new wooden floor laid, I noticed the next day the passive sensors weren't working and didn't have the heart to ask the floor layer to come and rip his work up for what was probably a 'pinched' wire/cable.

[vienna]

Originally Posted by Jimbuna

I've only gone wireless because the previous system obviously wasn't and about five year ago when I had a new wooden floor laid, I noticed the next day the passive sensors weren't working and didn't have the heart to ask the floor layer to come and rip his work up for what was probably a 'pinched' wire/cable.

Jim, you're becoming a softie in you dotage...

Then, again, if you had called him back to deal with the 'pinch', he might have adopted an 'American' stance and ripped up your floor because you had an issue with the way it affected your system...



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[Jimbuna]

Originally Posted by vienna

Jim, you're becoming a softie in you dotage...

Then, again, if you had called him back to deal with the 'pinch', he might have adopted an 'American' stance and ripped up your floor because you had an issue with the way it affected your system...



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Then I'd most likely end up 'ripping' a certain part of his anatomy off

[vienna]

As I said, a softie...




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