Uplay playing Up

Hardigen · 02-13-17, 11:49 AM

For several days now not been able to open the game due to UPLAY asking me to log in, when I do it STILL won,t let me in even though I,ve used the disable option. Ubisoft gave me a Phone number but I must have been at the bottom of the queue even after waiting quite a while and I have other things to do, so will try again ,I suppose us Subbers are stuck with everyone else until Uplay fixes the glitch OR is there a way to get round using UPLAY to OPEN the game ( If UPLAY was a ship ,she,d be on the Bottom by now) can any skipper solve the problem ?

skin-nl · 02-13-17, 01:05 PM

Hey Hardigen

Do you start uplay in offline mode or?
You must be in online mode to login uplay the first time

THEBERBSTER · 02-13-17, 03:47 PM

Hi Hardigen
You do not state what type of installation you have.
It is possible you may have a corrupted file in your game launcher.
If your game launcher is in the Program File (x86) folder you can uninstall it from the Control Panel Program and Features and install this genuine one that can be installed on any drive and in any folder.
Post #97 SH5 Game Launcher Install It Anywhere On Any Drive
Run A Registry Cleaner after uninstalling and then re-boot your system.
Post #70 How To Use The Free Registry Cleaner 'Ccleaner' > Includes Download Link
There is also a bug that occurs sometimes mentioning there is no internet connection.
This can be overcome by pressing the Esc Key.
Peter

Hardigen · 02-13-17, 05:50 PM

The game was downloaded from a disc, and I clicked the play offline option But I must be on line. I will download the SH5 Game Launcher ,Peter, but will try again to get in contact with them and see what the problem is . I like how I,ve got it now with TDWs mods installed but if I,ve got to uninstall ,I,m gonna Modify it with WoS mega Mod which I,ve got. I,ve read in the Forum its a great Mod, also I have a C Cleaner and will follow your instructions. I,m not too happy relying on Uplay for my enjoyment if this keeps on happening. Will let you know how I get on , Thanks to both of you for your concern H

subfinder · 02-14-17, 01:42 PM

i have the same problem. tried all that, uninstall cclean restart different uplay exe and still same problem. funny that new exe just updated to the 23.0 version. mine is crashing on load. it gets halfway thru loading, the red bar goes halfway across, and then it returns me back to the main uplay "play button" game screen where i started from. i am lost on how to fix this, or what the problem is and uplay support techs are no help. i am xp sp3 all drivers are up to date.

THEBERBSTER · 02-14-17, 02:52 PM

Hi Guys
This might be the answer to the problems?
Post #74 Run Both SH5.exe And Ubisoft Game Launcher Application's As Administrator's
Peter

02-13-17, 11:49 AM	#1
Hardigen Sparky Join Date: May 2012 Location: Lancashire ,England Posts: 158 Downloads: 165 Uploads: 0	Uplay playing Up For several days now not been able to open the game due to UPLAY asking me to log in, when I do it STILL won,t let me in even though I,ve used the disable option. Ubisoft gave me a Phone number but I must have been at the bottom of the queue even after waiting quite a while and I have other things to do, so will try again ,I suppose us Subbers are stuck with everyone else until Uplay fixes the glitch OR is there a way to get round using UPLAY to OPEN the game ( If UPLAY was a ship ,she,d be on the Bottom by now) can any skipper solve the problem ?

02-13-17, 01:05 PM	#2
skin-nl Kapitain Leutnant Join Date: May 2010 Location: GlanerBrucke Posts: 424 Downloads: 251 Uploads: 0	Hey Hardigen Do you start uplay in offline mode or? You must be in online mode to login uplay the first time __________________

02-13-17, 03:47 PM	#3
THEBERBSTER Growing Old Disgracefully Join Date: Dec 2012 Location: Hythe - Southampton Posts: 9,609 Downloads: 1133 Uploads: 0	Hi Hardigen You do not state what type of installation you have. It is possible you may have a corrupted file in your game launcher. If your game launcher is in the Program File (x86) folder you can uninstall it from the Control Panel Program and Features and install this genuine one that can be installed on any drive and in any folder. Post #97 SH5 Game Launcher Install It Anywhere On Any Drive Run A Registry Cleaner after uninstalling and then re-boot your system. Post #70 How To Use The Free Registry Cleaner 'Ccleaner' > Includes Download Link There is also a bug that occurs sometimes mentioning there is no internet connection. This can be overcome by pressing the Esc Key. Peter __________________ LSH3-2015 <> TUTORIALS <> ALL YOU NEED TO KNOW <> ALL IN ONE PLACE SH4 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS SH5 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS Always Here To Help A Fellow 'Subber' \| Need An Answer to A Question Just Send Me A PM

02-14-17, 02:52 PM	#6
THEBERBSTER Growing Old Disgracefully Join Date: Dec 2012 Location: Hythe - Southampton Posts: 9,609 Downloads: 1133 Uploads: 0	Hi Guys This might be the answer to the problems? Post #74 Run Both SH5.exe And Ubisoft Game Launcher Application's As Administrator's Peter __________________ LSH3-2015 <> TUTORIALS <> ALL YOU NEED TO KNOW <> ALL IN ONE PLACE SH4 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS SH5 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS Always Here To Help A Fellow 'Subber' \| Need An Answer to A Question Just Send Me A PM

02-13-17, 05:50 PM	#4
Hardigen Sparky Join Date: May 2012 Location: Lancashire ,England Posts: 158 Downloads: 165 Uploads: 0	The game was downloaded from a disc, and I clicked the play offline option But I must be on line. I will download the SH5 Game Launcher ,Peter, but will try again to get in contact with them and see what the problem is . I like how I,ve got it now with TDWs mods installed but if I,ve got to uninstall ,I,m gonna Modify it with WoS mega Mod which I,ve got. I,ve read in the Forum its a great Mod, also I have a C Cleaner and will follow your instructions. I,m not too happy relying on Uplay for my enjoyment if this keeps on happening. Will let you know how I get on , Thanks to both of you for your concern H

02-14-17, 01:42 PM	#5
subfinder Nub Join Date: Feb 2017 Posts: 3 Downloads: 12 Uploads: 0	i have the same problem. tried all that, uninstall cclean restart different uplay exe and still same problem. funny that new exe just updated to the 23.0 version. mine is crashing on load. it gets halfway thru loading, the red bar goes halfway across, and then it returns me back to the main uplay "play button" game screen where i started from. i am lost on how to fix this, or what the problem is and uplay support techs are no help. i am xp sp3 all drivers are up to date.