SH5 wont launch!

CaptainRamius · 11-15-14, 05:11 AM

Oh, and I just uninstalled it and reinstalled it, but now it wont launch the game when I click 'play' on the launcher.

THEBERBSTER · 11-15-14, 05:37 AM

I am surprised at the end of the installation you were not directed to Uplay as you will need a new account with email and password.

You cannot use your previous login and password as this is locked to your previous dvd.

If you click on the SH5.exe it should open up Uplay for you to log in.

Once this is done Uplay will ask for the disc's product key.

Do not forget to update your version to v1.2

You can see your current game version from the Control Panel in Programs an Features.

You should also be able to see the Ubisoft Game Launcher there as well.

sillysunday51 · 11-20-14, 05:06 PM

Try this it worked for me, right click on the game and run as the administrator. That should do it

jackmchammocklashing · 11-27-14, 06:52 PM

I have changed nothing on my PC
I went to play SH5, nothing, zilch
It was working fine last time I used it, Well it had decided to play itself via UBIPLAY and I had 20 tokens, completed the tutorial no problem

Now it just shuts down after it downloads update 1.2

It does not give me any option but to update, it does it itself

Back to SH4, Though I do prefer the Atlantic

Jack McHammocklashing

Havan_IronOak · 12-22-14, 09:33 AM

OK. I found Berbster's post and tried running the u-play launcher as admin, no joy

uninstalled the launcher

downloaded and re-installed the launcher

tried running THAT as admin still no joy

It tells me that U-Play Login failed (there seems to be a problem with your internet connection)

Right... so all the downloading and posting I've been doing is being done HOW?

Can someone suggest something else?

Constructive suggestions are preferable but targeting co-ordinates for ubi-soft headquarters will be accepted as well.

Havan_IronOak · 12-24-14, 11:48 AM

Tried struggling with this again today. Still no joy.

At this point I've uninstalled everything and followed the Berbster's suggested step by step list to no avail.

I still get the u-pay logging in screen saying that there appears to be an internet problem.

I even checked my MS firewall settings. They show the game has unrestricted access.

THEBERBSTER · 12-24-14, 12:50 PM

Hi H.I.O

Quote > I still get the u-pay logging in screen saying that there appears to be an internet problem.

What is the exact message you are getting?

Did you uninstall the Ubisoft Game Launcher from the Control Panel?

Then went to your Program (x86) folder and deleted your Ubisoft Folder containing your Game Launcher Folder?

Did you run Registry Ccleaner and then Reboot your system?

Then Down load a new Game Launcher from here.

http://forums.ubi.com/showthread.php/675733-Ubisoft-Game-Launcher-Download-Forums

This download will allow you to install wherever you want.

When the Game launcher has finished updating.

Go to the Game Launcher folder.

Open the folder and go to the 1st Game Launcher .exe application icon and run as administrator.

Good luck Peter

11-15-14, 05:37 AM	#2
THEBERBSTER Growing Old Disgracefully Join Date: Dec 2012 Location: Hythe - Southampton Posts: 9,609 Downloads: 1133 Uploads: 0	I am surprised at the end of the installation you were not directed to Uplay as you will need a new account with email and password. You cannot use your previous login and password as this is locked to your previous dvd. If you click on the SH5.exe it should open up Uplay for you to log in. Once this is done Uplay will ask for the disc's product key. Do not forget to update your version to v1.2 You can see your current game version from the Control Panel in Programs an Features. You should also be able to see the Ubisoft Game Launcher there as well. __________________ LSH3-2015 <> TUTORIALS <> ALL YOU NEED TO KNOW <> ALL IN ONE PLACE SH4 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS SH5 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS Always Here To Help A Fellow 'Subber' \| Need An Answer to A Question Just Send Me A PM

11-20-14, 05:06 PM	#3
sillysunday51 Watch Join Date: Sep 2014 Location: Bakersfield California Posts: 17 Downloads: 280 Uploads: 0	Same here with answer Try this it worked for me, right click on the game and run as the administrator. That should do it

11-27-14, 06:52 PM	#4
jackmchammocklashing Watch Join Date: Mar 2010 Location: FIFE SCOTLAND UK Posts: 16 Downloads: 23 Uploads: 0	Same problem I have changed nothing on my PC I went to play SH5, nothing, zilch It was working fine last time I used it, Well it had decided to play itself via UBIPLAY and I had 20 tokens, completed the tutorial no problem Now it just shuts down after it downloads update 1.2 It does not give me any option but to update, it does it itself Back to SH4, Though I do prefer the Atlantic Jack McHammocklashing

12-22-14, 09:33 AM	#5
Havan_IronOak Navy Dude Join Date: Dec 2014 Location: St. Petersburg, FL Posts: 175 Downloads: 233 Uploads: 0	Even MORE help required? OK. I found Berbster's post and tried running the u-play launcher as admin, no joy uninstalled the launcher downloaded and re-installed the launcher tried running THAT as admin still no joy It tells me that U-Play Login failed (there seems to be a problem with your internet connection) Right... so all the downloading and posting I've been doing is being done HOW? Can someone suggest something else? Constructive suggestions are preferable but targeting co-ordinates for ubi-soft headquarters will be accepted as well. __________________ If I can't be a good example, I'll be a glaring warning! AMD Ryzen 7 2700X Eight-Core Processor, 3700 Mhz, 8 Core(s), 16 Logical Processor(s) Windows 10 Home Installed Physical Memory (RAM) 16.0 GB NVidia RTX2070 16 Gig Last edited by Havan_IronOak; 12-24-14 at 11:49 AM.

12-24-14, 11:48 AM	#6
Havan_IronOak Navy Dude Join Date: Dec 2014 Location: St. Petersburg, FL Posts: 175 Downloads: 233 Uploads: 0	Anybody? Tried struggling with this again today. Still no joy. At this point I've uninstalled everything and followed the Berbster's suggested step by step list to no avail. I still get the u-pay logging in screen saying that there appears to be an internet problem. I even checked my MS firewall settings. They show the game has unrestricted access. __________________ If I can't be a good example, I'll be a glaring warning! AMD Ryzen 7 2700X Eight-Core Processor, 3700 Mhz, 8 Core(s), 16 Logical Processor(s) Windows 10 Home Installed Physical Memory (RAM) 16.0 GB NVidia RTX2070 16 Gig

11-15-14, 05:11 AM	#1
CaptainRamius Sonar Guy Join Date: May 2014 Location: In shallow waters Posts: 388 Downloads: 19 Uploads: 0	Oh, and I just uninstalled it and reinstalled it, but now it wont launch the game when I click 'play' on the launcher.

12-24-14, 12:50 PM	#7
THEBERBSTER Growing Old Disgracefully Join Date: Dec 2012 Location: Hythe - Southampton Posts: 9,609 Downloads: 1133 Uploads: 0	Hi H.I.O Quote > I still get the u-pay logging in screen saying that there appears to be an internet problem. What is the exact message you are getting? Did you uninstall the Ubisoft Game Launcher from the Control Panel? Then went to your Program (x86) folder and deleted your Ubisoft Folder containing your Game Launcher Folder? Did you run Registry Ccleaner and then Reboot your system? Then Down load a new Game Launcher from here. http://forums.ubi.com/showthread.php/675733-Ubisoft-Game-Launcher-Download-Forums This download will allow you to install wherever you want. When the Game launcher has finished updating. Go to the Game Launcher folder. Open the folder and go to the 1st Game Launcher .exe application icon and run as administrator. Good luck Peter __________________ LSH3-2015 <> TUTORIALS <> ALL YOU NEED TO KNOW <> ALL IN ONE PLACE SH4 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS SH5 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS Always Here To Help A Fellow 'Subber' \| Need An Answer to A Question Just Send Me A PM