2014 chevy silverado vibration issues

Wolferz · 09-04-14, 07:48 PM

What a bunch of moroons!

Probably took your ride to the local Walmart tire and auto center to save some money. Those shops only have the standard electric spin balancers.
No Road force whatsoever.

Probably the same story at the tire shop, unfortunately.
Well, now the dealer or the tire shop can spring for some new trim rings.

I'd be absolutely livid and on the phone to GM customer service. Just to help drive down the dealer's CSI. (Customer Satisfaction Index) If that gets too low, GM will pull the franchise from the owner/s or at least refuse a new franchise to them. Next visit, when you're done chewing them a new one, ask to see all four of the NEW tires they're providing, before install. Check every tire for a noticeable dimple in the sidewalls from a shipping strap and accompany your truck to the shop where they're getting balanced. Talk about an unprofessional service department!

The only good thing I have to say about your dealer is....
At least they didn't drop it off a rack.
Yes. I've seen that happen.

09-04-14, 07:48 PM	#27
Wolferz Navy Seal Join Date: May 2007 Location: On a mighty quest for the Stick of Truth Posts: 5,963 Downloads: 52 Uploads: 0	What a bunch of moroons! Probably took your ride to the local Walmart tire and auto center to save some money. Those shops only have the standard electric spin balancers. No Road force whatsoever. Probably the same story at the tire shop, unfortunately. Well, now the dealer or the tire shop can spring for some new trim rings. I'd be absolutely livid and on the phone to GM customer service. Just to help drive down the dealer's CSI. (Customer Satisfaction Index) If that gets too low, GM will pull the franchise from the owner/s or at least refuse a new franchise to them. Next visit, when you're done chewing them a new one, ask to see all four of the NEW tires they're providing, before install. Check every tire for a noticeable dimple in the sidewalls from a shipping strap and accompany your truck to the shop where they're getting balanced. Talk about an unprofessional service department! The only good thing I have to say about your dealer is.... At least they didn't drop it off a rack. Yes. I've seen that happen. __________________ Tomorrow never comes