Error When Installing/Uninstalling

[frigate]

Hi everyone! I just registered here but I have an annoying problem that prevents me from playing SHIV. So I tried to install the 1.4 patch but there was an error when I installed it. It was something to the effect of it not being compatible or something like that. Well anyway, I tried to uninstall it, but then it wouldn't let me do that. So I tried to just delete the Silent hunter folder but now it seems to think it's still installed and I get this error trying to uninstall it:

Error Code: -5006 : 0x8000ffff
Error Information:
>SetupNew\SetupDLL.cpp (814)
PAPP:Silent Hunter 4 Wolves of the Pacific
PVENDOR:Ubisoft (http://www.Ubisoft.com)
PGUID:0D005F09-A5F4-473B-A901-5735C6AF5628
$12.0.0.49985
@Windows (9200) BT_OTHER 840.99

And this when I try to install it:

Error Code: -5006 : 0x8000ffff
Error Information:
>SetupNew\SetupDLL.cpp (814)
PAPP:Silent Hunter 4 Wolves of the Pacific
PVENDOR:Ubisoft (http://www.Ubisoft.com)
PGUID:0D005F09-A5F4-473B-A901-5735C6AF5628
$12.0.0.58849
@Windows (9200) BT_OTHER 840.89

I'm not very computer savvy so I realize I probably did something horribly wrong and stupid but if anyone knows how to fix this I'd be thankful because I literally cannot find ANYTHING about it on Google. Thanks

[Admiral Halsey]

If you bought the Gold edition of the game you don't need the 1.4 patch. As to the other stuff I can't help you unfortunately. Also welcome to the forums.

[frigate]

ok thanks

[frigate]

I really don't care about the patch though I just want it to work again haha

[Admiral Halsey]

Sorry I can't help beyond the patch.

[BrucePartington]

Question: After deleting the sh4 folder, and refreshing the view, is the folder really gone?

In case it didn't, I'd restart the computer in Safe Mode. You can accomplish many things in Safe Mode, especially when dealing with stubborn problems.
And don't forget the SHIV folder in your user profile, where all the save games go.

After that, I'd restart the computer in Normal Mode, and run a good system cleaner to clean out redundant files, registry errors, etc. There are a few available on the internet.
Some are better than others, and some have caused mischief in my OS. For this reason I have been using Advanced System Cleaner for some years now. It's proved to be reliable. The free version is quite good. It even comes with an "Uninstaller" that can perform a deep search and clean out for left overs of what you've just uninstalled. Just beware of the Registry Cleaner (this is valid for ANY OS cleaning software): if the registry cleaner scanning offers you in the order of well over a thousand registry entries to delete, DON'T. Scan it again. If in doubt, reboot the computer. Otherwise you might find yourself installing the OS again (although I'm sure this would fix the SHIV install problem ).

Other thing that came to mind is the possibility of a corrupted install file.
But lets do one thing at a time.

Originally Posted by frigate

I really don't care about the patch though I just want it to work again haha

your uninstall files and your game have now been corrupted and you will need to manually go to the program files and delete them yourself, then delete any other remaining files and run a good registry cleaner. '


after that you should be able to reinstall the game and start over.

you always have to not just uninstall mods before you do any changes such as installing patches but you also need to check and remove any files left behind by things like conflicts or corruptions

for any updates or patches to be installed the game needs to be in original unmodded condition

[frigate]

Ok, I will try these solutions,thanks