I think I found my new home!

Wolferz · 05-29-13, 01:16 PM

I hope your previous tech gets a reprimand for being too lazy to do his job.

Dang kids! You can't have anything these days.
Here at my home, I've had my share of ignorant techies come to work on my cable. To their surprise they discover that I know as much about what they're doing as they do. Some of them more.

Well, not to toot my own wind instrument, I do have a degree in Electronics.

Considering what we pay per month for our service, they have no choice but to bend over backwards and crab walk for us.

The wife added an extra layer of co-operation by befriending one of the ladies in their offices.

The best tech they ever sent was a former pro wrestler. He really knew his shtuff and allowed the stepson(a huge wrestling fan) to quiz him on the industry at length. A very nice fellow indeed.

frau kaleun · 05-29-13, 02:09 PM

Nothing that was done required HOA permission... or rather I just assumed that it didn't, and it won't matter now because Jerome said that once the underground guys were done no one would ever know they'd been here. And he was pretty much right:

You can just barely see a line snaking across the grass where they buried the cable... and other than a little dirt on the sidewalk where they dug to go under it

that's the only sign that anything was done. And I've already swept away the dirt.

All in all I've had great experiences with Time Warner, other than the guy who was here yesterday - and to be fair, he came only to flip a switch to give me a hot cable and then do stuff inside. He woudn't have been able to do what needed to be done even if he'd known exactly what that was going to be, and at least he *did* realize that they needed another type of service crew out here to get me hooked up. Jerome was able to look at the cables and know they were bad and that the original hookup wasn't gonna provide great service, and from that point on he took care of everything.

The last Time Warner guy I had in my apt came to replace a bad box and after he got it hooked up he sat there on the floor with his laptop and looked up my model of TV online and got the remotes and went through all the settings both on the TV and the new cable box to optimize everything for my particular setup. He was great too, and even the people I've dealt with over the phone have all been topnotch as far as attitude and service. That's one reason I've stuck with them all these years. My friend in NKY has been stuck with Insight since she moved there and says she would kill to have Time Warner again. So it's all relative.

The inside installation tech should be here within the next hour and then I'll have cable in two rooms at least. And then I won't get ANYTHING done, lol.

I wonder if I could just put an outlet in the upstairs bedroom myself and snake some cable down and run a splitter off the hot line that I'll have in the living room. Not sure how that would work with the whole house DVR thing, though, as all the boxes have to be able to talk to each other.

But according to Jerome that's the reason he ran only one line from the tap box to my condo, and then ran splitter off the main line into my condo to the other hookup... so the "talking to each other" part would already be set up and no additional connections would have to be run to handle that.

I dunno. Another job to consider on another day.

Just about got all my extraneous computer crap off the floor and into the chest in the office, buying that thing was really a good idea.

Almost getting to the point where I can start moving boxes of books in here, which will ease things up in the other rooms considerably.

But I started putting clothes away in my closet upstairs this morning and what I didn't get to yet are still piled on the bed so maybe I should finish that first if I don't want to end up sleeping on the floor tonight.

Wolferz · 05-29-13, 02:56 PM

Prioritize dear girl. Prioritize.

NO wire hangers.

frau kaleun · 05-29-13, 03:20 PM

Quote:

Originally Posted by Wolferz

Prioritize dear girl. Prioritize.

NO wire hangers.

Jimbuna · 05-29-13, 04:16 PM

Mother nature should obliterate any traces in a week or two.

Wolferz · 05-29-13, 06:01 PM

You've made mommy dearest very happy.

Have a Pepsi.

Wolferz · 05-30-13, 11:30 AM

For being so critical in regard to your first cable tech.
I just can't help myself after being a member of the US military where excuses don't fly very far. If you're ate up, you're ate up and it's up to the individual to square themselves away or face the consequences. Maybe that's what was wrong with that technician. He's faced no consequences for his actions or inactions in this case.
Does it do him any good? Does he learn anything from his mistakes?
Probably not. So he'll continue providing substandard service to his customers. The people who butter his bread.
In two of my previous careers, lackadaisical performance on my part would equal possible death for my customers and their guests. Hospitals, schools, business offices, nursing homes etc etc
It's made me less than forgiving of poor performance.
Ah well, that's life I guess. It will be a pity when he learns the lesson and there's no butter for his bread. He'll be burnt toast.

Not having my ducks in a row makes me quackers.

05-29-13, 01:16 PM	#1
Wolferz Navy Seal Join Date: May 2007 Location: On a mighty quest for the Stick of Truth Posts: 5,963 Downloads: 52 Uploads: 0	I hope your previous tech gets a reprimand for being too lazy to do his job. Dang kids! You can't have anything these days. Here at my home, I've had my share of ignorant techies come to work on my cable. To their surprise they discover that I know as much about what they're doing as they do. Some of them more. Well, not to toot my own wind instrument, I do have a degree in Electronics. Considering what we pay per month for our service, they have no choice but to bend over backwards and crab walk for us. The wife added an extra layer of co-operation by befriending one of the ladies in their offices. The best tech they ever sent was a former pro wrestler. He really knew his shtuff and allowed the stepson(a huge wrestling fan) to quiz him on the industry at length. A very nice fellow indeed. __________________ Tomorrow never comes

05-29-13, 02:56 PM	#3
Wolferz Navy Seal Join Date: May 2007 Location: On a mighty quest for the Stick of Truth Posts: 5,963 Downloads: 52 Uploads: 0	Prioritize dear girl. Prioritize. NO wire hangers. __________________ Tomorrow never comes

05-29-13, 04:16 PM	#5
Jimbuna Chief of the Boat Join Date: Feb 2006 Location: 250 metres below the surface Posts: 190,992 Downloads: 63 Uploads: 13	Mother nature should obliterate any traces in a week or two. __________________ Wise men speak because they have something to say; Fools because they have to say something. Oh my God, not again!!

05-29-13, 06:01 PM	#6
Wolferz Navy Seal Join Date: May 2007 Location: On a mighty quest for the Stick of Truth Posts: 5,963 Downloads: 52 Uploads: 0	You've made mommy dearest very happy. Have a Pepsi. __________________ Tomorrow never comes

05-30-13, 11:30 AM	#7
Wolferz Navy Seal Join Date: May 2007 Location: On a mighty quest for the Stick of Truth Posts: 5,963 Downloads: 52 Uploads: 0	My apologies... For being so critical in regard to your first cable tech. I just can't help myself after being a member of the US military where excuses don't fly very far. If you're ate up, you're ate up and it's up to the individual to square themselves away or face the consequences. Maybe that's what was wrong with that technician. He's faced no consequences for his actions or inactions in this case. Does it do him any good? Does he learn anything from his mistakes? Probably not. So he'll continue providing substandard service to his customers. The people who butter his bread. In two of my previous careers, lackadaisical performance on my part would equal possible death for my customers and their guests. Hospitals, schools, business offices, nursing homes etc etc It's made me less than forgiving of poor performance. Ah well, that's life I guess. It will be a pity when he learns the lesson and there's no butter for his bread. He'll be burnt toast. Not having my ducks in a row makes me quackers. __________________ Tomorrow never comes

05-29-13, 02:09 PM	#2
frau kaleun Rear Admiral Join Date: Nov 2009 Location: Skyri--oh who are we kidding, I'm probably at Lowe's. Again. Posts: 12,706 Downloads: 168 Uploads: 0	Nothing that was done required HOA permission... or rather I just assumed that it didn't, and it won't matter now because Jerome said that once the underground guys were done no one would ever know they'd been here. And he was pretty much right: You can just barely see a line snaking across the grass where they buried the cable... and other than a little dirt on the sidewalk where they dug to go under it that's the only sign that anything was done. And I've already swept away the dirt. All in all I've had great experiences with Time Warner, other than the guy who was here yesterday - and to be fair, he came only to flip a switch to give me a hot cable and then do stuff inside. He woudn't have been able to do what needed to be done even if he'd known exactly what that was going to be, and at least he did realize that they needed another type of service crew out here to get me hooked up. Jerome was able to look at the cables and know they were bad and that the original hookup wasn't gonna provide great service, and from that point on he took care of everything. The last Time Warner guy I had in my apt came to replace a bad box and after he got it hooked up he sat there on the floor with his laptop and looked up my model of TV online and got the remotes and went through all the settings both on the TV and the new cable box to optimize everything for my particular setup. He was great too, and even the people I've dealt with over the phone have all been topnotch as far as attitude and service. That's one reason I've stuck with them all these years. My friend in NKY has been stuck with Insight since she moved there and says she would kill to have Time Warner again. So it's all relative. The inside installation tech should be here within the next hour and then I'll have cable in two rooms at least. And then I won't get ANYTHING done, lol. I wonder if I could just put an outlet in the upstairs bedroom myself and snake some cable down and run a splitter off the hot line that I'll have in the living room. Not sure how that would work with the whole house DVR thing, though, as all the boxes have to be able to talk to each other. But according to Jerome that's the reason he ran only one line from the tap box to my condo, and then ran splitter off the main line into my condo to the other hookup... so the "talking to each other" part would already be set up and no additional connections would have to be run to handle that. I dunno. Another job to consider on another day. Just about got all my extraneous computer crap off the floor and into the chest in the office, buying that thing was really a good idea. Almost getting to the point where I can start moving boxes of books in here, which will ease things up in the other rooms considerably. But I started putting clothes away in my closet upstairs this morning and what I didn't get to yet are still piled on the bed so maybe I should finish that first if I don't want to end up sleeping on the floor tonight.