Gamestop sold me a PS2 that scratched my disc! What do?

Red October1984 · 04-14-13, 09:18 AM

Quote:

Originally Posted by Spike88

Given the fact it's used, the manufacturer warranty is probably expired.

Gamestop has the Game Play Guarentee thing that you can buy but I think it's only for used games.

There won't be any warranty on it. It looks like you are out of luck on this one.

Miggy4000 · 04-15-13, 05:22 AM

Sorry to hear about your difficulties RedMenace. I hope you get the matter resolved. A tip, if you are after second-hand hardware, drop by Amibay. It's a frendly site and usually if there is a problem with a sale, you get refunded. I have bought tons of Amiga gear there, but there are also sections for consoles both old and new and I bought 2 PS2s from there and both are perfect.

RedMenace · 04-15-13, 04:00 PM

Good news. GameStop offered to ship to my house a replacement copy of MGS2! I didn't even have to argue or bargain with them, they just took one look at the PS2 and one look at the disc and were like "okay we'll ship you one from our warehouse"

I know all the horror stories so I had all these logical arguments planned ahead and I'm glad I didn't have to use them. Thank you GameStop for not boning your customers over for once.

Here's to hoping the replacement copy they send isn't nearly as scratched as the copy I showed to them.

Arclight · 04-15-13, 04:09 PM

But won't that PS2 just scratch it again? Did you get that exchanged?

RedMenace · 04-15-13, 04:25 PM

Quote:

Originally Posted by Arclight

But won't that PS2 just scratch it again? Did you get that exchanged?

Yes I did, but the store I was at had ran out of PS2's so they offered to give me a gift card to go buy another one from a nearby store. Kinda lame that I just got store-credit, but the guy working there told me to ask the OTHER store to give me any remaining credit back in cash once I buy the PS2, since I told him I'll probably buy the Fat PS2 this time (which is cheaper) rather than get sheisted by another Slim PS2.

Spike88 · 04-15-13, 06:16 PM

It's good that gamestop replaced your game without hassle. I've heard horror stories about them. Although I've personally never had any issues with them, but that's probably because I've befriended the manager of the gamestop I frequent(which has it's benefits).

RedMenace · 04-16-13, 02:41 AM

So I ended up bringing home another used PS2 from GameStop today after work and... god DAMN it. This one's also borked.

Luckily it doesn't chew discs, but it won't play movies or PS1 games.

I know it's an old console, but ffs, I still have my N64 from 1997 and it works flawlessly, not to mention my Sega Genesis from the early 90's.

How the heck do I manage to get two consoles in a row that don't work right?

04-15-13, 04:00 PM	#3
RedMenace Chief Join Date: Sep 2006 Posts: 319 Downloads: 5 Uploads: 0	Good news. GameStop offered to ship to my house a replacement copy of MGS2! I didn't even have to argue or bargain with them, they just took one look at the PS2 and one look at the disc and were like "okay we'll ship you one from our warehouse" I know all the horror stories so I had all these logical arguments planned ahead and I'm glad I didn't have to use them. Thank you GameStop for not boning your customers over for once. Here's to hoping the replacement copy they send isn't nearly as scratched as the copy I showed to them. __________________

04-15-13, 04:09 PM	#4
Arclight Navy Seal Join Date: Jun 2008 Location: Land of windmills, tulips, wooden shoes and cheese. Lots of cheese. Posts: 8,467 Downloads: 53 Uploads: 10	But won't that PS2 just scratch it again? Did you get that exchanged? __________________ Contritium praecedit superbia.

04-15-13, 06:16 PM	#6
Spike88 Ocean Warrior Join Date: Jan 2008 Location: Miami, FL Posts: 3,052 Downloads: 36 Uploads: 0	It's good that gamestop replaced your game without hassle. I've heard horror stories about them. Although I've personally never had any issues with them, but that's probably because I've befriended the manager of the gamestop I frequent(which has it's benefits). __________________

04-16-13, 02:41 AM	#7
RedMenace Chief Join Date: Sep 2006 Posts: 319 Downloads: 5 Uploads: 0	So I ended up bringing home another used PS2 from GameStop today after work and... god DAMN it. This one's also borked. Luckily it doesn't chew discs, but it won't play movies or PS1 games. I know it's an old console, but ffs, I still have my N64 from 1997 and it works flawlessly, not to mention my Sega Genesis from the early 90's. How the heck do I manage to get two consoles in a row that don't work right? __________________

04-15-13, 05:22 AM	#2
Miggy4000 Commodore Join Date: May 2012 Location: Sunny Scotland Posts: 92 Downloads: 37 Uploads: 0	Sorry to hear about your difficulties RedMenace. I hope you get the matter resolved. A tip, if you are after second-hand hardware, drop by Amibay. It's a frendly site and usually if there is a problem with a sale, you get refunded. I have bought tons of Amiga gear there, but there are also sections for consoles both old and new and I bought 2 PS2s from there and both are perfect.