"Go to Game...Injured"

[Trevally.]

Delete all your saved games - allow online server to sinc - reinstall game

[James Smith]

Originally Posted by Trevally.

Delete all your saved games - allow online server to sinc - reinstall game

I removed the program, deleted everything (including saved games and user data files) cleaned the registry of any gamelauncher and sh5 references (with two differnet registry cleaners). Rebooted. Loaded game fresh. I am forced to use the original user name (otherwise ubi server indicates that the serial number has been used). The first time run ubi server syncs saved programs and the user dat file, and the problem continues.

It does appear that the user dat file is the problem as the problem occurs regardless of saved game or "classic" game that I try.

It appears that you cannot run SH5 without making at least one gamelauncher contact with the server.

Out of principle I'd rather not buy another copy just to get a new serial number to install fresh. Has anyone else had this problem?

[Trevally.]

With the game installed - goto your save games and delete them.
Then allow game to sync with Ubi. This will set their servers to zero saved games for your user name.

Then and only after you have no saved games - remove sh5 fully.
Now when you re-install and the laucher syncs your saved games, there will be none.

[James Smith]

I finally found a solution (at least SH5 is working for now).

I deleted everything to do with SH5. Reinstalled the game. Made the initial synch which downloaded my past saved games and user dat file. While online, I deleted the user dat file, loaded a user dat file from a rather old backup. Exited the game during which the user dat file must have been uploaded to the server.

I deleted the user dat file on my computer, then ran SH5. The server delivered the user dat file as expected, and the problem message did not show up. All my saved games are available (and work) and my game status are current.

Maybe the solution worked, or just dumb luck, but I can now kill more time under the water rather than mowing the lawn.

Originally Posted by James Smith

Maybe the solution worked, or just dumb luck, but I can now kill more time under the water rather than mowing the lawn.

you did what trevally was telling you to do, well maybe in a slightly different way but the idea was the same to get the server to delete all the corrupted old saves it had so you could start over fresh.

you accomplished the same thing by finding an older save file that was done before the corruption


glad your all sorted out now but clean up your computer with antivirus and run some good computer cleanup utilities just to make sure you arent still infected in other places since you had issues that caused all this in the first place

[0rpheus]

Using 'offline mode' in the launcher and making sure that savegames are not saved online will probably prevent this from reoccurring; sounds like a corrupted online save, as Webster & Trevally said.

[col_Kurtz]

I think - I made this mistake.
Unistall the SH5 and next step is unistall Ubisoft Launcher too. After reinstalling the game - no saves in the game - absolutely (almost I found some very old save 1 year old) clear. I`m using Revo Uninstaller - nice soft for cleanning everything deep in registry too.
I had the same problem with injured officers