Lady wants to sue mall for falling into fountain while texting

[August]

Originally Posted by UnderseaLcpl

Actually, it isn't supposed to be a cup of drinkable coffee. It's supposed to be a cup of properly brewed coffee that will survive the trip to the office. McDonalds knows that their primary drive-through demographic consists of people who are on their way to somewhere else.

If that's so then why do they make the lids with that little sippy hole that enables drinking the coffee on the way to somewhere else? The fact is all their drink and food products are packaged for eating on the road. Just compare it to how take out food is packaged and it's obvious.

Is it unreasonable for them to believe that their customers would want a hot product

No.

and that those same customers would know enough to not spill the contents of such a cup in their laps through sheer clumsiness?

Yes.

If so, they'd better re-enginneer their softdrink cups, which are made of flimsier paper. Or shall we sue them for that as well?

If a case can be made that their flimsiness contributed to an accident then why shouldn't they be liable for damages?

And? You're assuming that she deserved medical help simply because she needed it..

No I'm not assuming that. I see it as a product safety issue. I'm sorry that your coffee is packed so insufficiently that it makes it too cold to drink by the time you get to work. It is plenty hot when you get it so why can't you get MD to package your coffee in a way that it doesn't go cold during the trip, or better yet, take some responsibility for both your coffee temperature and the environment and have them put pour it into sturdy reusable thermos bottle?