Jutland version and issue

Bullethead · 02-19-09, 04:17 PM

How long are you waiting between the splash screen and giving up on it? In between the initial splash screen and the game starting, the game is trying to phone home and check for updates. It lets your connection time out up to 10 times before giving up. All this time, the game will not show up in Task Manager because it isn't running yet.

If you haven't run the game in 2 weeks, you're due a patch or 2. The game will automatically try to download them immediately after it checks your license. So what I'd guess is happening is that something on your end is blocking the download. Firewall perhaps? Anyway, it won't run until it downloads the update.

You might try dropping your firewall, or otherwise telling it that SES downloads are OK. If that doesn't work, look in your main Jutland folder for any files called *_log.txt, and send them in.

yankee-V · 02-19-09, 05:41 PM

Bullethead,

Will do. I just let it run when I try to start. There is some network activity, and yes I do have security software, which I have disabled. But will dig deeper and let you know.

Thanks for the response,

yankee-V · 02-20-09, 01:10 AM

Still no joy. Security software and firewall are turned off. Checked all permissions.

DG_WWIp.exe runs for a few seconds, I can see it in task manager, then it drops. Sometimes there is a network spike while DG is running for a few seconds, then it drops and does not retry.

The game worked before! Like I said, I didn't run the game for about two weeks.

And no response from SES in more than 24 hours.

Thanks,

Bullethead · 02-20-09, 09:38 AM

Quote:

Originally Posted by yankee-V

And no response from SES in more than 24 hours.

Well, sometimes it takes them a while to figure stuff out. Sorry for the inconvenience.

yankee-V · 02-20-09, 11:40 AM

Bullethead,

Thanks for the support. I have submitted a ticket and will post resolution here. It could very well be some fubar on my part, but the game was running fine 2-3 weeks ago.

Thanks again.

yankee-V · 02-20-09, 01:46 PM

Ok, I tried uninstall-repair from the Jutland_setup.exe - Got an error 2753, which means? Corruption in setup files, or a problem with the registry? Tried control panel unistall, same thing.

Downloaded and ran microsoft windows installer cleanup utility. Removed Jutland. Downloaded fresh jutland setup and ran. Install went smoothly, downloaded / patched to version 1022.

Game runs, detected my license, etc.

Hope this may help someone in the future.

Thanks again

Bullethead · 02-20-09, 02:40 PM

Glad you got it straightend out. I take it you're BenBow on the other forum?

02-19-09, 04:17 PM	#1
Bullethead Storm Eagle Studios Join Date: Jan 2009 Location: Wakefield, LA Posts: 284 Downloads: 0 Uploads: 0	How long are you waiting between the splash screen and giving up on it? In between the initial splash screen and the game starting, the game is trying to phone home and check for updates. It lets your connection time out up to 10 times before giving up. All this time, the game will not show up in Task Manager because it isn't running yet. If you haven't run the game in 2 weeks, you're due a patch or 2. The game will automatically try to download them immediately after it checks your license. So what I'd guess is happening is that something on your end is blocking the download. Firewall perhaps? Anyway, it won't run until it downloads the update. You might try dropping your firewall, or otherwise telling it that SES downloads are OK. If that doesn't work, look in your main Jutland folder for any files called _log.txt, and send them in. __________________ -Bullethead* Storm Eagle Studios In wine there is wisdom, in beer there is strength, in water there are bacteria

02-19-09, 05:41 PM	#2
yankee-V Loader Join Date: May 2003 Location: Virginny Posts: 84 Downloads: 0 Uploads: 0	Bullethead, Will do. I just let it run when I try to start. There is some network activity, and yes I do have security software, which I have disabled. But will dig deeper and let you know. Thanks for the response, __________________ Yankee V

02-20-09, 01:10 AM	#3
yankee-V Loader Join Date: May 2003 Location: Virginny Posts: 84 Downloads: 0 Uploads: 0	Still no joy. Security software and firewall are turned off. Checked all permissions. DG_WWIp.exe runs for a few seconds, I can see it in task manager, then it drops. Sometimes there is a network spike while DG is running for a few seconds, then it drops and does not retry. The game worked before! Like I said, I didn't run the game for about two weeks. And no response from SES in more than 24 hours. Thanks, __________________ Yankee V

02-20-09, 11:40 AM	#5
yankee-V Loader Join Date: May 2003 Location: Virginny Posts: 84 Downloads: 0 Uploads: 0	Bullethead, Thanks for the support. I have submitted a ticket and will post resolution here. It could very well be some fubar on my part, but the game was running fine 2-3 weeks ago. Thanks again. __________________ Yankee V

02-20-09, 01:46 PM	#6
yankee-V Loader Join Date: May 2003 Location: Virginny Posts: 84 Downloads: 0 Uploads: 0	Ok, I tried uninstall-repair from the Jutland_setup.exe - Got an error 2753, which means? Corruption in setup files, or a problem with the registry? Tried control panel unistall, same thing. Downloaded and ran microsoft windows installer cleanup utility. Removed Jutland. Downloaded fresh jutland setup and ran. Install went smoothly, downloaded / patched to version 1022. Game runs, detected my license, etc. Hope this may help someone in the future. Thanks again __________________ Yankee V

02-20-09, 02:40 PM	#7
Bullethead Storm Eagle Studios Join Date: Jan 2009 Location: Wakefield, LA Posts: 284 Downloads: 0 Uploads: 0	Glad you got it straightend out. I take it you're BenBow on the other forum? __________________ -Bullethead Storm Eagle Studios In wine there is wisdom, in beer there is strength, in water there are bacteria