SH-5 Install Keycode "used already"

[stoppro]

call ubisoft costumer service I had the same problem and they fixed it in 5min

[Zedi]

@Silent Steel
Seems like you fail to read the answers/solutions given already here. You don't need that key code anymore!
Close browser after install, start the game, enter your ID and password, play. Simple as that.

[Silent Steel]

Originally Posted by Magnum

@Silent Steel
Seems like you fail to read the answers/solutions given already here. You don't need that key code anymore!
Close browser after install, start the game, enter your ID and password, play. Simple as that.

Hi Magnum

Thanks for you support but what you are describing is simply not possible.
After each and every reinstall (about 5-6 times up to now)
A funny thing is that during install I'm asked to register my game and when doing this I don't have to do anything
I reccon this means the game already is registered. Or?

After reinstall I've re-booted my rig - then I start the game.
The game starts updating, downloading the patch and still...
next I run into the dialog box #3 that you can see below in my previous reply

There is no option to do anything but entering the key code and then I get the dialog box #4 below.



//Regards

[Silent Steel]

Originally Posted by stoppro

call ubisoft costumer service I had the same problem and they fixed it in 5min

Originally Posted by stoppro

call ubisoft costumer service I had the same problem and they fixed it in 5min

Hi stoppro

Thanks,
I've contacted Ubi and the are on to it. Got a reply from support and I've on their request returned a pic of my manual with the keykode.

Being amember of this community is a benefit that keeps hope living on.
I'm confident it will be solved

Thanks again

[Zedi]

Long time since I did a reinstall, but I remember that the things are fairly simple. After install, the game will direct you to the Ubi website where are you required to register, enter keycode &stuff. You don't need that step, just close the browser, clear your desktop.

Hit the SH5 shorcut to start the game. The game will patch itself and will open that damn browser again to register. Close it again and use the desktop shortcut to start the game. On the login screen as far as I remember you have the option to register or login. It should be something like "Already registered? Enter your ID here" .. or something. Just read careful that panel and you should able to access the login screen where you need to enter your ID and pass.

Just don't rush it and don't panic. And most important, close the browser, you have nothing to do on Ubi website. Do all these in the game login screen, not in the browser!

[Silent Steel]

Originally Posted by Magnum

Long time since I did a reinstall, but I remember that the things are fairly simple. After install, the game will direct you to the Ubi website where are you required to register, enter keycode &stuff. You don't need that step, just close the browser, clear your desktop.

Hit the SH5 shorcut to start the game. The game will patch itself and will open that damn browser again to register. Close it again and use the desktop shortcut to start the game. On the login screen as far as I remember you have the option to register or login. It should be something like "Already registered? Enter your ID here" .. or something. Just read careful that panel and you should able to access the login screen where you need to enter your ID and pass.

Just don't rush it and don't panic. And most important, close the browser, you have nothing to do on Ubi website. Do all these in the game login screen, not in the browser!

Hi again Magnum


Thanks for your advice and of course you're right!

When I got to the box #2 below I just hit the Log out and there it was -
just entered my details and now I'm back hunting them down.


BTW, thanks to all of you!!

As always in this community solutions are never far away. Reliable as my Magnum 45!

Hope to see you soon again, hopefully with more positive matters.

Now I'm on to battle stations.

// Silent Steel

[ingsoc84]

Trying to reinstall this game after new reformat of hard drive..printed out these insttructions..followed them to the letter at least 5 times..close all browsers...never register "new" only enter fields in the SH5 intall shield and windows that pop up..game installs..downloads new data via patches..install shield updates from 1.0 to 1.2..gives..I reload game from sh5 shortcut on desktop..give me the area to put in my "already registered" info..name and password..and I cannot get past this..as it ALWAYS prompts me for a lengthy code..and always enter it correctly to which it says "already in use"...I can read..have done this 5 times..simply no way around..any help please..or must I call ubi soft tech support? this is really really a pain in the rear..and it should not be such a hassle to reinstall a game Ive already paid for..thanks much.

[Silent Steel]

Originally Posted by ingsoc84

Trying to reinstall this game after new reformat of hard drive..printed out these insttructions..followed them to the letter at least 5 times..close all browsers...never register "new" only enter fields in the SH5 intall shield and windows that pop up..game installs..downloads new data via patches..install shield updates from 1.0 to 1.2..gives..I reload game from sh5 shortcut on desktop..give me the area to put in my "already registered" info..name and password..and I cannot get past this..as it ALWAYS prompts me for a lengthy code..and always enter it correctly to which it says "already in use"...I can read..have done this 5 times..simply no way around..any help please..or must I call ubi soft tech support? this is really really a pain in the rear..and it should not be such a hassle to reinstall a game Ive already paid for..thanks much.

Hi Ingsoc
Please see post #7 above.
It did the trick for me.

// Cheers

[THE_MASK]

I reckon i have installed/reinstalled at least 10 times thru modding . After installing i put my login name and password and start playing . I never need any key code . I have the DVD .