Ubisoft Masterserver down? (merged)

[Bilge_Rat]

Originally Posted by John Channing

Au contraire... I have followed them very closely.

However I tend to give weight to opinions that are based on actual knowledge and fact not on speculation, rumour, mis-quotes and outright foolishness.

I have some sources inside Ubisoft (not the Devs) that I trust a great deal more than a bunch of people who hide behind made up internet names and spew forth irrational postings in just about every thread going.

But that's just me.

But ask yourself this question.

If you paid for the game knowing about DRM and you couldn't log on to the servers because of a hacker DOS attack... who is responsible for preventing you from logging on?

JCC

John is right.

This has to be the stupidest line of reasoning I have seen up to now on these forums.

Hackers attacked Ubisoft's servers preventing legitimate users from using their software and...Ubisoft is to blame?

I have a better analogy than the car one. You have a bus pass and take the bus to work every day. The buses goes by every 10 minutes. The bus company, being good businessmen, even add extra buses to handle the rush hour. One day, terrorists block an intersection and stop every bus for the whole day. You are unable to get to work and are not paid for that day. You may blame the bus company, but under any legal system, your only legal recourse is against the terrorists...good luck with that...

And before anyone starts cheering for the hackers as a bunch of freedom loving kids protesting big bad Ubisoft's DRM. You should know that most denial of service attack these days are made by organized crime who profit hansomely from them.

So think about who to blame, a legitimate business trying to provide you the service you paid for or the criminals who are preventing it and getting rich in the process...

[Ships-R-Us]

I'm not trying to stir controversy or incite a riot here, but I have noticed a swarm of new members here joining in March with only a post or two complaining about every aspect of Ubisofts policy, the DRM, and proclaiming how the game is hacked, along with a multitude of related complaints.

I may be wrong, but I get the impression that Subsim has been raided by the hackers seeking the mods and whatever else they can siphon in an effort to make a pirated game function better.

It just appears to me that the most chaos is coming from members mentioned above.

[Iron Budokan]

Originally Posted by Ships-R-Us

I'm not trying to stir controversy or incite a riot here, but I have noticed a swarm of new members here joining in March with only a post or two complaining about every aspect of Ubisofts policy, the DRM, and proclaiming how the game is hacked, along with a multitude of related complaints.

I may be wrong, but I get the impression that Subsim has been raided by the hackers seeking the mods and whatever else they can siphon in an effort to make a pirated game function better.

It just appears to me that the most chaos is coming from members mentioned above.

There were a lot of new players logging on when /3 and /4 were released, too, iirc? There were complaints, but there were posts talking about the good aspects of those games as well.

Of course, when new people log on today and complain, well, suddenly it's a conspiracy by hackers who are engaged in some black evil plot to bring down Ubi, and by proxy, Subsim.

*sigh*

[Omnissiah]

Originally Posted by Ships-R-Us

I'm not trying to stir controversy or incite a riot here, but I have noticed a swarm of new members here joining in March with only a post or two complaining about every aspect of Ubisofts policy, the DRM, and proclaiming how the game is hacked, along with a multitude of related complaints.

I may be wrong, but I get the impression that Subsim has been raided by the hackers seeking the mods and whatever else they can siphon in an effort to make a pirated game function better.

It just appears to me that the most chaos is coming from members mentioned above.

Devil's advocate says:

- You would expect a large number of new members on any game-related forum shortly after release of a new game.

- That goes double when the game does not function

- I would imagine that if Ubi is under attack from hackers (which I doubt), they're probably much more concerned with the DRM on Assassins's Creed 2, which was also just released and is orders of magnitude more popular than SHV. I really doubt our little submarine game is driving the rage, if the rage actually does exist.

[UnSalted]

AC2 is suffering thru the same problems with the servers/DRM and the response from Ubisoft is the same...the hackers did it.

[tater]

Originally Posted by UnSalted

AC2 is suffering thru the same problems with the servers/DRM and the response from Ubisoft is the same...the hackers did it.

Ubi did it. Blaming hacking is like blaming the ocean for drowning in it. Yes, attacks are wrong, but they are an unstoppable reality.

They could spend the gajillion euros needed to make a fairly bulletproof server farm, or they could go cheap and screw their customers. Guess which they chose?

[Emi]

please I need help:

I'm from spain I not speak english well.

I pay 50 € for SH5. I think my credit is over, I play for three days and now I think I have run credit . ¿Can you tell me the bank account of UBI to expand my credit whit other 50 €.

Thanks

Could this be the problem???

Vaya panda de chorizos

[ndvsky]

I bought SH5, gorgeous graphics, so many promises, a good franchise, a common recently released game with some bugs and UI problems.
I'm waiting for fixes, it's a good game.
I'm a new Subsim gamer, addicted to SH5, please, fix this UBI.

Sorry my english.

[alfonsuas]

Ubi is a chorizo man. No digo mas

[Rip]

Originally Posted by Bilge_Rat

John is right.

This has to be the stupidest line of reasoning I have seen up to now on these forums.

Hackers attacked Ubisoft's servers preventing legitimate users from using their software and...Ubisoft is to blame?

I have a better analogy than the car one. You have a bus pass and take the bus to work every day. The buses goes by every 10 minutes. The bus company, being good businessmen, even add extra buses to handle the rush hour. One day, terrorists block an intersection and stop every bus for the whole day. You are unable to get to work and are not paid for that day. You may blame the bus company, but under any legal system, your only legal recourse is against the terrorists...good luck with that...

And before anyone starts cheering for the hackers as a bunch of freedom loving kids protesting big bad Ubisoft's DRM. You should know that most denial of service attack these days are made by organized crime who profit hansomely from them.

So think about who to blame, a legitimate business trying to provide you the service you paid for or the criminals who are preventing it and getting rich in the process...

But we didn't pay for DRM online service. We payed for a frigging game.

In order to prevent people from stealing said game the instituted something "they should have known" would in fact result in many legitimate customers being denied that product. Now the pirates have gone from stealing the product to destroying the company providing it.

I see this as the equivalent of installing dead man switches in people so if they get taken hostage that it destroys all mankind. Probably substantially reduce the hostage taking business but at what cost?

Rip

[Gammelpreusse]

Originally Posted by Bilge_Rat

John is right.

This has to be the stupidest line of reasoning I have seen up to now on these forums.

Hackers attacked Ubisoft's servers preventing legitimate users from using their software and...Ubisoft is to blame?

I have a better analogy than the car one. You have a bus pass and take the bus to work every day. The buses goes by every 10 minutes. The bus company, being good businessmen, even add extra buses to handle the rush hour. One day, terrorists block an intersection and stop every bus for the whole day. You are unable to get to work and are not paid for that day. You may blame the bus company, but under any legal system, your only legal recourse is against the terrorists...good luck with that...

And before anyone starts cheering for the hackers as a bunch of freedom loving kids protesting big bad Ubisoft's DRM. You should know that most denial of service attack these days are made by organized crime who profit hansomely from them.

So think about who to blame, a legitimate business trying to provide you the service you paid for or the criminals who are preventing it and getting rich in the process...

That line of reasoning holds only truth as long you accept the policy of having a single player game constantly online.

This acceptance was never there to begin with, and UBI has to convince people of their system first if they want to keep a certain percentage of customers loyal to their products. It's made worse by the impression the honest customer constantly has to pay for the pirates; these companies trying to solve their problems not in creative ways, like for example Bioware does for its games, but by forcing the customers into conditions they obviously not want. I do not know how many different game launcher programs I have my computer spammed with by now, rockstar games, windows life, ubi game launcher, steam, and so on. It's getting really annoying. Now a situation like this just sucks. If I never came here to this forum, if I simply bought this game and wanted to play, and I can't, without ever knowing the reasons, it sucks. And just because you know it's pirates fault, it still sucks. And it sucks to the point that the suckage slowly begins to outwight the fun.

I have a lot of understanding for the position of these companies, and that many folks in fear of moneylosses and shareholder value feel immense pressure to come up with solutions, even draconian ones, to protect sales. The business is pretty brutal after all.

But if this means taking and accepting the risk of making a lot of honest and longstanding loyal customers the enemy, then something runs terrible wrong in this policy.

Seriously, making customers angry/inconvinient = never a good idea, or did I miss something in business lately?

P.S. To make it really simple.


I bought a game.

I want to play the game.

I can't play the game.

The fault is not mine.

[janh]

Originally Posted by Bilge_Rat

John is right.
...<<etc>>...
So think about who to blame, a legitimate business trying to provide you the service you paid for or the criminals who are preventing it and getting rich in the process...

Well, legally it is simple. The company not providing the support paid for by the customers. German law is fortunately pretty simple and protects customers as much as companies. The reasons why services are not provided are secondary in nature, and not within the scope of responsibility of the customer since he basically only has to provide a functioning PC, and a working internet connection. Point.

BTW, the car example is quite different from the situation here. But John might of course detail his thoughts behind the analogy. Clearly his car dealer is not in the same situation as Ubisoft. Though if his provided alarm system was malfunctioning or inadequate, then his situation could look similar.

All this, however, does not mean that I do not condone this alleged act of piracy (is there any independent confirmation now or not? Why is everybody here seemingly always so uncritical towards sources and references?). Sure it is bad and total nonsense if it is true.