STEAM issue and question

Onkel Neal · 07-05-12, 10:55 AM

Yo, I have had Steam for a long time, but today when I tried to open it, it tries to update but fails. I uninstalled Steam, redownloaded and installed it. Ta-da! Working. But...

during the install, I tried to put it in the original Steam folder, and it would not proceed, saying it had to be in an empty folder. So I put it in Steam 2. Now, when I view my games library, it wants to install the games again. Aren't they already on the PC in the original folder? How can I tell Steam to stop messin around and find those games??

Herr-Berbunch · 07-05-12, 11:03 AM

Close Steam, cut and paste old folder into new folder, restart Steam and verify game files before playing.

https://support.steampowered.com/kb_...7418-YUBN-8129

Hope it works, it did for me several months ago.

CaptainHaplo · 07-05-12, 06:16 PM

I did the same just to move Steam to my secondary drive. Worked like a champ for me.

Stealhead · 07-05-12, 09:47 PM

If all else fails steam support can be very helpful I used them once before and it did take one full day to get a replay but they where very helpful after they contacted me.

Krauter · 07-05-12, 10:48 PM

I've recently been having a lot of troubles either buying direct from the Steam store with my credit card, or adding funds to my "Steam Wallet". It just comes up unknown error and doesn't work.

I've sent in a few support tickets for the last 2 months and haven't had any word from them yet. Anyone ever had problems like this?

HunterICX · 07-06-12, 03:20 AM

Nope, but I use Paypal to purchase my games from Steam and purchased Wargames yesterday without any problems.
Have you tried searching their forums? perhaps there are more people that have the same problem.

HunterICX

danlisa · 07-06-12, 03:33 AM

Quote:

Originally Posted by Krauter

I've recently been having a lot of troubles either buying direct from the Steam store with my credit card, or adding funds to my "Steam Wallet". It just comes up unknown error and doesn't work.

I've sent in a few support tickets for the last 2 months and haven't had any word from them yet. Anyone ever had problems like this?

I initially and randomly had/have this issue. Turns out that my AV/Firewall was filtering HTTPS protocols. I excluded the Steam App and everything worked well again. FWIW, my AV is ESET.

Regardless, issues with Steam payment transactions/crediting are always HTTPS protocol issues.

Spike88 · 07-06-12, 08:58 AM

Quote:

Originally Posted by Krauter

I've recently been having a lot of troubles either buying direct from the Steam store with my credit card, or adding funds to my "Steam Wallet". It just comes up unknown error and doesn't work.

I've sent in a few support tickets for the last 2 months and haven't had any word from them yet. Anyone ever had problems like this?

It's because Steam doesn't want your Canadian money.

07-05-12, 10:55 AM	#1
Onkel Neal Born to Run Silent Join Date: Jan 1997 Location: Cougar Trap, Texas Posts: 21,385 Downloads: 541 Uploads: 224	STEAM issue and question Yo, I have had Steam for a long time, but today when I tried to open it, it tries to update but fails. I uninstalled Steam, redownloaded and installed it. Ta-da! Working. But... during the install, I tried to put it in the original Steam folder, and it would not proceed, saying it had to be in an empty folder. So I put it in Steam 2. Now, when I view my games library, it wants to install the games again. Aren't they already on the PC in the original folder? How can I tell Steam to stop messin around and find those games?? __________________ SUBSIM - 26 Years on the Web

07-05-12, 11:03 AM	#2
Herr-Berbunch Kaiser Bill's batman Join Date: May 2010 Location: AN72 Posts: 13,203 Downloads: 76 Uploads: 0	Close Steam, cut and paste old folder into new folder, restart Steam and verify game files before playing. https://support.steampowered.com/kb_...7418-YUBN-8129 Hope it works, it did for me several months ago. __________________

07-05-12, 06:16 PM	#3
CaptainHaplo Silent Hunter Join Date: Apr 2007 Posts: 4,404 Downloads: 29 Uploads: 0	I did the same just to move Steam to my secondary drive. Worked like a champ for me. __________________ Good Hunting! Captain Haplo

07-06-12, 03:20 AM	#6
HunterICX Rear Admiral Join Date: May 2006 Location: Malaga, España Posts: 10,750 Downloads: 8 Uploads: 0	Nope, but I use Paypal to purchase my games from Steam and purchased Wargames yesterday without any problems. Have you tried searching their forums? perhaps there are more people that have the same problem. HunterICX __________________

07-05-12, 09:47 PM	#4
Stealhead Navy Seal Join Date: Feb 2009 Location: Kentucky Posts: 5,421 Downloads: 85 Uploads: 0	If all else fails steam support can be very helpful I used them once before and it did take one full day to get a replay but they where very helpful after they contacted me.