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Old 07-31-11, 10:29 AM   #1
Elphaba
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Default A SERVICE IS UNAVAILABLE error message on fresh install

Ahoy!

Ok, weird one here... I'm running on my iMac, now, if I run from OS X using Parallels the game runs fine except for mouse tracking problems.

So I lost 5 hours of my life creating a BOOTCAMP partition and installing windows 7 x64. Once installed before d'loading any windows updates I installed SH5 and patched to 1.2.

Just tried launching it and I get the above error message on an orange bar over the ubisoft game launcher window.

I've looked online on the Ubi sites to see if there servers are down and I don't think they are.

All I've managed to find is an old post from a ubi csr that goes on and on about opening ports on your router etc..

Well I've never had to do that before, and I don't when I'm running it under parallels on OS X.

I'm only getting this error running Win7.

I've turned off my windows firewall and made sure i'm on a 'home' network... is there anything else I can do to play this damn game or is ubi just going to completely screw up my sunday plans?

Thx for the help.
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Old 07-31-11, 11:45 AM   #2
SirBunker
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You should really try opening those ports if nothing else helps.

Also: have you tried running the launcher as an administrator? This might seem odd, but Win7's UAC can be quite restrictive and this has been a solution to many minor and major problems I've had with different applications.
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Old 07-31-11, 11:56 AM   #3
Elphaba
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Thanks

I've set the ports to forward. Uninstalled and reinstalled the crappy ubi game launcher.

Still doesn't work.

I do wish this forum didn't have a moratorium on cracking this crappy DRM.
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Old 07-31-11, 12:05 PM   #4
SirBunker
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Did you try running it as an administrator?
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Old 07-31-11, 12:06 PM   #5
Elphaba
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Yes, sorry I meant to add that to my previous post, yes I did, and it still didn't help.
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Old 07-31-11, 12:30 PM   #6
SirBunker
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Did you install the launcher from the SH5 disc or with the files downloaded via Steam? If so maybe it's some old version that suddenly stopped working/auto-updating. You could try downloading it from ubi's site: http://static3.cdn.ubi.com/orbit/lau...rInstaller.exe
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