Anyone have problems with D2D activation?

shegeek72 · 01-18-10, 10:18 PM

I wanted to try TMO, so I installed a separate version of SH4, patched to 1.4 then bought, d/l and installed the U-boot addon (1.5) from D2D. Come time to run the game a window pops up asking for an activation code. The fields are already filled in so I click on online activation and I get 'invalid key.' Tried manual activation number, same result. So I contacted D2D 'support' and got a form email saying to drop firewall and run sh4.eve with admin credentials (Vista). Tried that several times, didn't work. Everytime I answer D2D support's email, or online ticket, I get another form email telling me do the same thing. Grrrrr!!

Galeocerdo · 01-18-10, 11:04 PM

I just dealt with a similar situation. Loaded SH4 from DVD then loaded 1.5 U-Boat missions from D2D download after an XP re-install. Could not get a successful activation from the direct2drive portion. The solution was to contact Ubi support via email and have them add new "activations" to my U-Boat missions download. The process took a total of five days.

As someone in these forums has posted in their signature... just order the DVD next time. Can't say that I'm pleased with having to "ask for permission" just to re-install my game. All's well that ends well I suppose. It works fine now.

Ducimus · 01-18-10, 11:32 PM

You know, one of these days, if i can find the motivation to do it, i should take TMO 1.9, and make a SH4 1.4 compatible version of it. Doing so is either going to be, "not as hard as i thought", or "More work then i thought", the idea of finding out makes me wince.

simsurfer · 01-18-10, 11:47 PM

You must be running Windows 7, known issue.

ETR3(SS) · 01-19-10, 12:26 AM

I've got the D2D version and have had no problems to date with it. I enter the activation key I got emailed to me and voila! I've also uninstalled and reinstalled quite a few time as well. But even so I'm thinking I'll want a hard copy sooner or later.

shegeek72 · 01-19-10, 03:16 AM

Quote:

Originally Posted by simsurfer

You must be running Windows 7, known issue.

Me? Vista HP 32-bit. I have Win7 on the same system, but was using Vista to try to activate.

Zero Enz · 01-19-10, 02:25 PM

I had a similar problem. Wolves of the Pacific I had no issues, but when I tried activating U-boat missions I kept getting Error:unknown reason. And like mentioned below I emailed support and they re-activated my code on their server within a day of my request.

Daniel Prates · 05-24-11, 10:20 AM

Am I seeing things or there is a chick posting in this thread? Man! This forum is getting better and better.

01-18-10, 10:18 PM	#1
shegeek72 WAV Join Date: Sep 2005 Location: somewhere in the Pacific Posts: 603 Downloads: 95 Uploads: 0	Anyone have problems with D2D activation? I wanted to try TMO, so I installed a separate version of SH4, patched to 1.4 then bought, d/l and installed the U-boot addon (1.5) from D2D. Come time to run the game a window pops up asking for an activation code. The fields are already filled in so I click on online activation and I get 'invalid key.' Tried manual activation number, same result. So I contacted D2D 'support' and got a form email saying to drop firewall and run sh4.eve with admin credentials (Vista). Tried that several times, didn't work. Everytime I answer D2D support's email, or online ticket, I get another form email telling me do the same thing. Grrrrr!! Last edited by shegeek72; 01-19-10 at 03:44 PM.

01-18-10, 11:04 PM	#2
Galeocerdo Swabbie Join Date: Aug 2009 Posts: 8 Downloads: 64 Uploads: 0	direct2drive - To the last, I grapple with thee I just dealt with a similar situation. Loaded SH4 from DVD then loaded 1.5 U-Boat missions from D2D download after an XP re-install. Could not get a successful activation from the direct2drive portion. The solution was to contact Ubi support via email and have them add new "activations" to my U-Boat missions download. The process took a total of five days. As someone in these forums has posted in their signature... just order the DVD next time. Can't say that I'm pleased with having to "ask for permission" just to re-install my game. All's well that ends well I suppose. It works fine now.

01-18-10, 11:47 PM	#4
simsurfer Watch Officer Join Date: Jul 2004 Location: Pittsburgh, PA Posts: 342 Downloads: 54 Uploads: 0	You must be running Windows 7, known issue. __________________

01-19-10, 12:26 AM	#5
ETR3(SS) Ocean Warrior Join Date: Dec 2007 Location: Between test depth and periscope depth Posts: 3,021 Downloads: 175 Uploads: 16	I've got the D2D version and have had no problems to date with it. I enter the activation key I got emailed to me and voila! I've also uninstalled and reinstalled quite a few time as well. But even so I'm thinking I'll want a hard copy sooner or later. __________________ USS Kentucky SSBN 737 (G) Comms Div 2003-2006 Qualified 19 November 03 Yes I was really on a submarine.

01-19-10, 02:25 PM	#7
Zero Enz Watch Join Date: Jun 2009 Location: Chicago Posts: 27 Downloads: 14 Uploads: 0	I had a similar problem. Wolves of the Pacific I had no issues, but when I tried activating U-boat missions I kept getting Error:unknown reason. And like mentioned below I emailed support and they re-activated my code on their server within a day of my request. __________________ Maior risus, acrior ensis

01-18-10, 11:32 PM	#3
Ducimus Rear Admiral Join Date: May 2005 Posts: 12,987 Downloads: 67 Uploads: 2	You know, one of these days, if i can find the motivation to do it, i should take TMO 1.9, and make a SH4 1.4 compatible version of it. Doing so is either going to be, "not as hard as i thought", or "More work then i thought", the idea of finding out makes me wince.

05-24-11, 10:20 AM	#8
Daniel Prates Grey Wolf Join Date: Apr 2011 Location: Curitiba, Brazil Posts: 938 Downloads: 65 Uploads: 0	Am I seeing things or there is a chick posting in this thread? Man! This forum is getting better and better.