Please , Please Help my SH5

[Stew U-582]

Hi guys,

Ive been an avid silent hunter player for many years and Im not unfamiliar
to the patience required for tweeking , modding and such but this time Im
stumped.

I just cant get the game to connect to the net and start.

I will give a run down of whats hasppened so far.

Initally I baught the game DVD boxed version , brand new , unsealed.
I installed the game and everything seemed to go fine.
when I clicked on "Play Silent Hunter 5" up came the Game Updater and
my browser opened the Ubisoft login page where I created an account.
The Updater downloaded a patch wich I then installed it said updating
from V1,0 to V1.2.
I tried again " Play Silent Hunter " this time up flashed updating
Game Launcher. The Game Launcher seemed to update OK.
All seems to be going well at this stage but
when I try to play the Game I get a Small box in the centre
of the screen with a picture of the captain peering through
his scope in the bottom centre of the picture is a spinning circle.
The circle spins for about a minute then I get a message

An internet connection is required to play the game.
Failed to connect to the Ubisoft Master servers.
Please varify that your internetconnection is functional and try again.

Obvoiusly my internet connection is functioning. I thought I might have
some other software causing a conflict so I whent and baught a brand new hard drive. I unpluged my old hard drive and installed the new one.
I then proceeded to install windows xp , system drivers and the drivers for my video card. Ive updated all drivers to their current versions and tried
to install Sh5 again only to be greeted by exactly the same results.
Im aware that there could be some server downtime but ive been trying
for 4 days and just cant seem to get any further.
Ive tried EMailing Ubisoft Tech Support but have received no reply.

I should allso mention I am using a router for my internet connection
and the detection tool gave me green ticks in all boxes including
internet connection.

I have previously installed games that require internet , example Battlefield
Bad Company 2 and had no problems at all.


CAN ANYONE HELP ME PLEASE