Problem with UBI site login - Help!!

Reece · 10-15-09, 08:33 AM

Hi, for about a year I haven't been able to log onto UBI site, I just get an error:
http://ubbx.ubi.com/OCServer_US.aspx...or+key+1%27%27
I have had this problem for about a year and have been unable to fix it, where ever I go I have to log in, as soon as I do that all I get is an error page, have to wait till the next day before I can go there again (as long as I don't login), I tried to set up a new account but it won't let me use the same email address!!

most frustrating, does anyone have any ideas or an email address I can use to communicate this problem with UBI webmaster?

Thanks.

SteamWake · 10-15-09, 08:51 AM

Try creating a new account.

Dont know why you want to go there in the first place

Just had a thought... it was lonely there... LOL

Anyhow have you tried clearing your cookies and cache?

Reece · 10-15-09, 07:55 PM

Quote:

Try creating a new account.

Yes, but you need your email address, when I try to enter mine it says only one account permitted!!

I did delete all cookies, tried with Firefox and IE, no go.

SteamWake · 10-15-09, 11:32 PM

Surely your ISP allows you more than one email account per subscription.

Reece · 10-16-09, 12:00 AM

It's UBI, their account only allows one instance for an email address, if you went to UBI and tried to create a new account with a different user name but same email, when you try to submit the details you get the "only one email per account permitted" message.

All of the contact links require logging in!!

SteamWake · 10-16-09, 01:26 PM

Your not following me.

Create another email account with your ISP. The create a new account over there.

I dont know about your isp but comcast here allows up to 4 discreete email accounts per account.

10-15-09, 08:33 AM	#1
Reece CINC Pacific Fleet Join Date: Sep 2003 Location: Down Under Posts: 34,696 Downloads: 171 Uploads: 0	Problem with UBI site login - Help!! Hi, for about a year I haven't been able to log onto UBI site, I just get an error: http://ubbx.ubi.com/OCServer_US.aspx...or+key+1%27%27 I have had this problem for about a year and have been unable to fix it, where ever I go I have to log in, as soon as I do that all I get is an error page, have to wait till the next day before I can go there again (as long as I don't login), I tried to set up a new account but it won't let me use the same email address!! most frustrating, does anyone have any ideas or an email address I can use to communicate this problem with UBI webmaster? Thanks. __________________ *Sub captains go down with their ship!*

10-15-09, 08:51 AM	#2
SteamWake Rear Admiral Join Date: Mar 2005 Posts: 13,224 Downloads: 5 Uploads: 0	Try creating a new account. Dont know why you want to go there in the first place Just had a thought... it was lonely there... LOL Anyhow have you tried clearing your cookies and cache? __________________ Follow the progress of Mr. Mulligan : http://www.subsim.com/radioroom/showthread.php?t=147648 Last edited by SteamWake; 10-15-09 at 09:49 AM.

10-15-09, 11:32 PM	#4
SteamWake Rear Admiral Join Date: Mar 2005 Posts: 13,224 Downloads: 5 Uploads: 0	Surely your ISP allows you more than one email account per subscription. __________________ Follow the progress of Mr. Mulligan : http://www.subsim.com/radioroom/showthread.php?t=147648

10-16-09, 12:00 AM	#5
Reece CINC Pacific Fleet Join Date: Sep 2003 Location: Down Under Posts: 34,696 Downloads: 171 Uploads: 0	It's UBI, their account only allows one instance for an email address, if you went to UBI and tried to create a new account with a different user name but same email, when you try to submit the details you get the "only one email per account permitted" message. All of the contact links require logging in!! __________________ *Sub captains go down with their ship!*

10-16-09, 01:26 PM	#6
SteamWake Rear Admiral Join Date: Mar 2005 Posts: 13,224 Downloads: 5 Uploads: 0	Your not following me. Create another email account with your ISP. The create a new account over there. I dont know about your isp but comcast here allows up to 4 discreete email accounts per account. __________________ Follow the progress of Mr. Mulligan : http://www.subsim.com/radioroom/showthread.php?t=147648