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Old 02-01-08, 07:53 PM   #1
sonar732
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DSL Advertised Vrs. Actual Speed

Ok...I'm with the local telephone company's DSL package. It's not SBC or Ameritech...small town potatoes company Kingdom Telephone Service. They advertise 4mb download...I'm averaging 2.6 at best.

Is there a standard percentage that I should get as I'm not going above 70%? Makes me mad because I got the perception from tech support that I should be happy with what I've got.

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Old 02-01-08, 08:08 PM   #2
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Quote:
Originally Posted by sonar732
Ok...I'm with the local telephone company's DSL package. It's not SBC or Ameritech...small town potatoes company Kingdom Telephone Service. They advertise 4mb download...I'm averaging 2.6 at best.

Is there a standard percentage that I should get as I'm not going above 70%? Makes me mad because I got the perception from tech support that I should be happy with what I've got.

Thats not bad. Most sites throttle you by the way, so it may not be your company. You will also lose a certain percentage to overhead. Not that much overhead though - more like 5%.

Find a local site that does speedtests. The farther away, the worse because that means it needs to take longer hops.

Try here :

http://www.dslreports.com/stest

-S
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Old 02-01-08, 08:46 PM   #3
sonar732
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Quote:
Originally Posted by SUBMAN1
Quote:
Originally Posted by sonar732
Ok...I'm with the local telephone company's DSL package. It's not SBC or Ameritech...small town potatoes company Kingdom Telephone Service. They advertise 4mb download...I'm averaging 2.6 at best.

Is there a standard percentage that I should get as I'm not going above 70%? Makes me mad because I got the perception from tech support that I should be happy with what I've got.

Thats not bad. Most sites throttle you by the way, so it may not be your company. You will also lose a certain percentage to overhead. Not that much overhead though - more like 5%.

Find a local site that does speedtests. The farther away, the worse because that means it needs to take longer hops.

Try here :

http://www.dslreports.com/stest

-S
I did a speed test from servers close by. In fact, one was out of KC which is less than 2 hours away.

http://www.speedtest.net/result/229399743.png

http://www.speedtest.net/result/229399105.png

http://www.dslreports.com/im/45068086/993.png
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Old 02-01-08, 09:22 PM   #4
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Ouch! Lease a new IP. The one you're on sucks! Sometimes the best way to do this is to leave your modem off all night, and your router off all night. By morning, they should lease a new IP to you - typically that is.

You can try a renew, but usually you will get the same one you had.

-S
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Old 02-01-08, 09:42 PM   #5
sonar732
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Quote:
Originally Posted by SUBMAN1
Ouch! Lease a new IP. The one you're on sucks! Sometimes the best way to do this is to leave your modem off all night, and your router off all night. By morning, they should lease a new IP to you - typically that is.

You can try a renew, but usually you will get the same one you had.

-S
You thought I was joking about how bad it was didn't you SUBMAN1? The thing that just made me so upset was that the "tech support" guy was having me go thru 3 different speed test url's, downloading files from 3 different sites, and telling me that this is typical....kept all of me from telling him BULL SH#T.

I called him to ask a simple question of what is the typical speed when you have the max DSL package. It turned into an hour of him thinking...oh...here we go again...probably someone that thinks that since he builds his own computers that he knows everything about dsl.

So...I emailed the marketing team and administration complaining about how I'm lucky to get 70% of my speed. After seeing the speed test ISP listed as someone off the wall...I emailed them too.

According to their website, they have a direct fiber line going to the central office 5 miles away from me in Auxvasse...and I get 70% of my advertised speed????
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