Uplay not letting me login anyone had this?

NeonsStyle · 06-01-13, 02:32 AM

Hey All,

Anyone had the issue where Uplay won't let you login, even though
u have the right pswd etc. I even recovered my pswd, and entered
a new one, and the game uplay still won't login. Any ideas???

robert4260 · 06-01-13, 09:53 AM

Good Morning,

I had this problem and had to go to ubisoft support. They sent me an e-mail that said I needed to uninstall uplay launcher and then make sure that all files were removed. Then reinstall the launcher. It does work. I don't remember exactly where the files that had to be removed as I have since deleted the e-mail.

Hope this helps.

06-01-13, 12:46 PM

Look Here
http://www.subsim.com/radioroom/showthread.php?t=204736

NeonsStyle · 06-02-13, 02:02 PM

Quote:

Originally Posted by Venus

Hey All,

Anyone had the issue where Uplay won't let you login, even though
u have the right pswd etc. I even recovered my pswd, and entered
a new one, and the game uplay still won't login. Any ideas???

Download the latest Uplay and it'll work. Had same issue. Found solution in google.

oceanboi · 06-02-13, 11:16 PM

Hi guys,

I know some of you have problems with the login but has anyone had a problem with uplay not starting at all? Cuz I was nicely playing yesterday but now it won't start when I click the Icon.

My uplay has suddenly disappeared, to add salt to the wound.

Peni · 06-03-13, 04:45 PM

Quote:

Originally Posted by oceanboi

Hi guys,

I know some of you have problems with the login but has anyone had a problem with uplay not starting at all? Cuz I was nicely playing yesterday but now it won't start when I click the Icon.

My uplay has suddenly disappeared, to add salt to the wound.

Yes. I had that problem. Open task manager and stop all uplay processes, and then try to open uplay again. That worked once or twice for me, but eventually I re-installed uplay and the game. Still if I try to start the game from SH5.exe the uplay game launcher window doesn't open.

Mikemike47 · 06-05-13, 12:22 PM

All because of this new Uplay update.

I went through same frustration between an old and new email account, username, password and reactivation issue. Took 3 times from UBI and Uplay telephone technical help to finally get it right by fixing my account properly.

Uplay ALWAYS updated perfectly before this last update. Never had a login issue until the recent update.

06-01-13, 02:32 AM	#1
NeonsStyle Chief Join Date: Jun 2008 Location: South Australia Posts: 326 Downloads: 195 Uploads: 0	Uplay not letting me login anyone had this? Hey All, Anyone had the issue where Uplay won't let you login, even though u have the right pswd etc. I even recovered my pswd, and entered a new one, and the game uplay still won't login. Any ideas???

06-02-13, 11:16 PM	#5
oceanboi Nub Join Date: Oct 2011 Posts: 4 Downloads: 108 Uploads: 0	Uplay doesn't even start Hi guys, I know some of you have problems with the login but has anyone had a problem with uplay not starting at all? Cuz I was nicely playing yesterday but now it won't start when I click the Icon. My uplay has suddenly disappeared, to add salt to the wound. Last edited by oceanboi; 06-02-13 at 11:27 PM.

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06-01-13, 09:53 AM	#2
robert4260 Seaman Join Date: Nov 2006 Location: Chino Valley, AZ Posts: 33 Downloads: 73 Uploads: 0	Good Morning, I had this problem and had to go to ubisoft support. They sent me an e-mail that said I needed to uninstall uplay launcher and then make sure that all files were removed. Then reinstall the launcher. It does work. I don't remember exactly where the files that had to be removed as I have since deleted the e-mail. Hope this helps.

06-01-13, 12:46 PM	#3
icthird623 Stowaway Posts: n/a Downloads: Uploads:	Look Here http://www.subsim.com/radioroom/showthread.php?t=204736

06-05-13, 12:22 PM	#7
Mikemike47 Grey Wolf Join Date: Sep 2006 Location: NY Posts: 995 Downloads: 1078 Uploads: 6	All because of this new Uplay update. I went through same frustration between an old and new email account, username, password and reactivation issue. Took 3 times from UBI and Uplay telephone technical help to finally get it right by fixing my account properly. Uplay ALWAYS updated perfectly before this last update. Never had a login issue until the recent update.