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Old 05-15-10, 03:06 PM   #1
ERPP8
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Default FileFront Login Issue

I made an account, but whenever I try to login it says "Incorrect Password"
I remember my username and my password but it wont work!
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Old 05-15-10, 03:22 PM   #2
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you try the "forgot my password" link?
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Old 05-15-10, 03:25 PM   #3
ERPP8
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Quote:
Originally Posted by ETR3(SS) View Post
you try the "forgot my password" link?
Where?
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Old 05-15-10, 03:29 PM   #4
ETR3(SS)
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Here. I don't remember it being that buried, but I don't use FF that often either.

http://support.filefront.com/index.p...cleid=16&nav=0
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Old 05-15-10, 04:24 PM   #5
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Too much beer is my bet
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Old 05-15-10, 04:52 PM   #6
ETR3(SS)
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Beer is a very good possibility.
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Old 05-15-10, 06:31 PM   #7
ERPP8
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Quote:
Originally Posted by ETR3(SS) View Post
Here. I don't remember it being that buried, but I don't use FF that often either.

http://support.filefront.com/index.p...cleid=16&nav=0
I opened a ticket, but to access it
I NEED TO LOG IN!!!
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Old 05-15-10, 07:45 PM   #8
ETR3(SS)
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Quote:
Originally Posted by ERPP8 View Post
I opened a ticket, but to access it
I NEED TO LOG IN!!!
I'm sorry, but that has got to be the epic fail of customer support.

I know I had an account there a while ago and had to open up a new one in the end. Might be easier.
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Old 05-15-10, 07:49 PM   #9
ERPP8
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Quote:
Originally Posted by ETR3(SS) View Post
I'm sorry, but that has got to be the epic fail of customer support.

I know I had an account there a while ago and had to open up a new one in the end. Might be easier.
No truer words have ever been spoken


But seriously, they need a normal "Forgot Password" link
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Old 05-16-10, 07:15 AM   #10
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Open up a second account and use that to open a ticket and make your enquiry.

You will end up having two accounts (this has happened to me) but you can simply focus/use your main one.
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Old 05-16-10, 08:12 AM   #11
ERPP8
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Quote:
Originally Posted by jimbuna View Post
Open up a second account and use that to open a ticket and make your enquiry.

You will end up having two accounts (this has happened to me) but you can simply focus/use your main one.
It does that to any account I make, I've already made 2
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Old 05-16-10, 10:04 AM   #12
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Then it looks like your the victim of the FF server glitch that happens too often for my liking.

It'll probably clear up in a day or so....you might want to consider using another file storage site such as Mediafire.
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