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-   -   FileFront Login Issue (https://www.subsim.com/radioroom/showthread.php?t=169619)

ERPP8 05-15-10 03:06 PM

FileFront Login Issue
 
I made an account, but whenever I try to login it says "Incorrect Password"
I remember my username and my password but it wont work!

ETR3(SS) 05-15-10 03:22 PM

you try the "forgot my password" link?

ERPP8 05-15-10 03:25 PM

Quote:

Originally Posted by ETR3(SS) (Post 1393750)
you try the "forgot my password" link?

Where?

ETR3(SS) 05-15-10 03:29 PM

Here. I don't remember it being that buried, but I don't use FF that often either.

http://support.filefront.com/index.p...cleid=16&nav=0

Admiral8Q 05-15-10 04:24 PM

Too much beer is my bet :O:

ETR3(SS) 05-15-10 04:52 PM

Beer is a very good possibility.:hmmm::()1:

ERPP8 05-15-10 06:31 PM

Quote:

Originally Posted by ETR3(SS) (Post 1393754)
Here. I don't remember it being that buried, but I don't use FF that often either.

http://support.filefront.com/index.p...cleid=16&nav=0

I opened a ticket, but to access it
I NEED TO LOG IN!!!

ETR3(SS) 05-15-10 07:45 PM

Quote:

Originally Posted by ERPP8 (Post 1393897)
I opened a ticket, but to access it
I NEED TO LOG IN!!!

:har: I'm sorry, but that has got to be the epic fail of customer support.

I know I had an account there a while ago and had to open up a new one in the end. Might be easier.

ERPP8 05-15-10 07:49 PM

Quote:

Originally Posted by ETR3(SS) (Post 1393947)
:har: I'm sorry, but that has got to be the epic fail of customer support.

I know I had an account there a while ago and had to open up a new one in the end. Might be easier.

No truer words have ever been spoken


But seriously, they need a normal "Forgot Password" link

Jimbuna 05-16-10 07:15 AM

Open up a second account and use that to open a ticket and make your enquiry.

You will end up having two accounts (this has happened to me) but you can simply focus/use your main one.

ERPP8 05-16-10 08:12 AM

Quote:

Originally Posted by jimbuna (Post 1394277)
Open up a second account and use that to open a ticket and make your enquiry.

You will end up having two accounts (this has happened to me) but you can simply focus/use your main one.

It does that to any account I make, I've already made 2

Jimbuna 05-16-10 10:04 AM

Then it looks like your the victim of the FF server glitch that happens too often for my liking.

It'll probably clear up in a day or so....you might want to consider using another file storage site such as Mediafire.


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