Avira Problem

Reece · 09-04-09, 03:28 AM

I have Avira 8.1, for some reason the updater just sits there, I get the box appearing on the lower right saying to update then disappears, and that's it!!, I tried a manual update with the ivdf_fusebundle_nt_en.zip file but errors saying that my version is unregistered!

Maybe I will have to update this version, do I have to uninstall this version first or can I just install on top?

Any advise welcome.

d@rk51d3 · 09-04-09, 04:31 AM

I've read some posts suggesting that you uninstall, then do a registry clean to remove all traces of Avira, then re-install from scratch.

One instance turned out to be a customers ISP blocking the updates.

Are you using free or paid? Paid customers get preference in the download line. Could be a server issue too.

Skybird · 09-04-09, 06:02 AM

Usinf free Avira myself. Try to download at VERY different times of day (or night). I live in Germany, and do not try it before late in the evening. Over midday (office breaks!) German time (GMT+1)it often locks up. Once in a year there are some weeks of download issues, which so far always sorted out by themselves. I relate it to internet traffic and/or server issues. As Dark already said, non-paying users are sorted secondary in line.

Since the scanner works extremely reliable, I accept these minor issues.

Reece · 09-04-09, 08:23 AM

Thanks guys, I will give it another go later, if no luck I will completely uninstall then install version 9.

09-04-09, 03:28 AM	#1
Reece CINC Pacific Fleet Join Date: Sep 2003 Location: Down Under Posts: 34,723 Downloads: 171 Uploads: 0	Avira Problem I have Avira 8.1, for some reason the updater just sits there, I get the box appearing on the lower right saying to update then disappears, and that's it!!, I tried a manual update with the *ivdf_fusebundle_nt_en.zip* file but errors saying that my version is unregistered! Maybe I will have to update this version, do I have to uninstall this version first or can I just install on top? Any advise welcome. __________________ *Sub captains go down with their ship!*

09-04-09, 04:31 AM	#2
d@rk51d3 Sea Lord Join Date: Sep 2006 Location: Adelaide, South Australia Posts: 1,952 Downloads: 207 Uploads: 0	I've read some posts suggesting that you uninstall, then do a registry clean to remove all traces of Avira, then re-install from scratch. One instance turned out to be a customers ISP blocking the updates. Are you using free or paid? Paid customers get preference in the download line. Could be a server issue too. Last edited by d@rk51d3; 09-04-09 at 05:00 AM.

09-04-09, 06:02 AM	#3
Skybird Soaring Join Date: Sep 2001 Location: the mental asylum named Germany Posts: 42,642 Downloads: 10 Uploads: 0	Usinf free Avira myself. Try to download at VERY different times of day (or night). I live in Germany, and do not try it before late in the evening. Over midday (office breaks!) German time (GMT+1)it often locks up. Once in a year there are some weeks of download issues, which so far always sorted out by themselves. I relate it to internet traffic and/or server issues. As Dark already said, non-paying users are sorted secondary in line. Since the scanner works extremely reliable, I accept these minor issues. __________________ If you feel nuts, consult an expert.

09-04-09, 08:23 AM	#4
Reece CINC Pacific Fleet Join Date: Sep 2003 Location: Down Under Posts: 34,723 Downloads: 171 Uploads: 0	Thanks guys, I will give it another go later, if no luck I will completely uninstall then install version 9. __________________ *Sub captains go down with their ship!*