Ubisoft Masterserver down? (merged) [Archive]

Feuer Frei!

03-08-10, 10:23 AM

Hmmm... can't connect to that page. :haha:
Hmmm, link works for me......
here is the article:

Ubisoft apologises for DRM issues

Monday 8-Mar-2010 2:02 PM PC server was attacked, reveals publisher; One-in-20 users affected

Ubisoft has apologised to PC customers that were 'frozen out' of their games over the weekend due to DRM problems - and blamed a hack of its servers for the issue.

As reported on CVG this morning (http://www.computerandvideogames.com/article.php?id=238005), gamers found themselves unable to play Assassin's Creed II and Silent Hunter due to the DRM requirement that users' online connection remains unbroken.

Ubisoft said on its official Twitter account today:

'Apologies to anyone who couldn't play ACII or SH5 yesterday. Servers were attacked which limited service from 2:30pm to 9pm Paris time.

'95% of players were not affected, but a small group of players attempting to open a game session did receive denial of service errors.'

Lezardo

03-08-10, 10:24 AM

I too impossible to connect since 4:00 pm, it is just the second time this weekend :damn:

copper01

03-08-10, 10:25 AM

Ya I just tried to play 10:20 AM central time usa cant log on says no internet con so it must be down:nope:

mookiemookie

03-08-10, 10:25 AM

If Ubi is unable to ensure that players can play their games when they want to, then the only correct thing to do is to issue an offline patch.

SteamWake

03-08-10, 10:26 AM

blamed a hack of its servers for the issue.

Yea I kind of figured this would happen. It probably wont be the last attempt either.

Sgtmonkeynads

03-08-10, 10:26 AM

Maybe they should give me 1/20th my money back evertime this is happens. Hell I'd be rich.

test0r

03-08-10, 10:27 AM

http://bildr.no/image/603930.jpeg

UBI fail today too. Keep it up and I'll go pirate!

Mud

03-08-10, 10:27 AM

If Ubi is unable to ensure that players can play their games when they want to, then the only correct thing to do is to issue an offline patch.

I can only agree with you here.

Edit: looks like Ubi SHV forum is also down

Mud

msxyz

03-08-10, 10:32 AM

Now they are blaming hackers and DDoS attacks? Brillant! :arrgh!:

What's next? Solar flares and the greehouse effect? :har:

rugby6

03-08-10, 10:33 AM

10:28 EST, Columbus, Georgia. Been trying all morning to access MY game, not happening. I was able to get into it a little bit last night. I can't even get into the Ubisoft forums so far today. No.......I'm not running dial-up either. When will this madness end? I did find a corporate phone number for offices in North Carolina and San Francisco, just might have to give them a jingle today. Ubisoft is now and forever off of my purchase list.

malkuth74

03-08-10, 10:34 AM

Yup Monday 10:31 tried logging into won't even log in right now. 2nd time in 2 days ubi I can't get into my game I payed for.

You totally stink.

This is totally crap. Can't repeat this enough.. You UBI should be totally ashamed of yourself. TOTALLY.

I'm done.

alx100

03-08-10, 10:35 AM

Now they are blaming hackers and DDoS attacks? Brillant! :arrgh!:

What's next? Solar flares and the greehouse effect? :har:

Didnt they say yesterday that it was due to a high number of users logging on (or something similar)? Make your mind up Ubi!

tommyk

03-08-10, 10:36 AM

'95% of players were not affected, but a small group of players attempting to open a game session did receive denial of service errors.'

OKM in late 1944: only 5% of the u-boot fleet was very lightly damaged while the enemy lost nearly all of their cargo ships! :)

riversswe

03-08-10, 10:37 AM

I just tried loggin' on again, no luck. But this try it said *updating game launcher* ??? ...Maybe Ubi is up to something, to make it more stable?

malkuth74

03-08-10, 10:37 AM

Can't even go to UBI soft to complain. Forums are down too.

And now everyone will be coming hear to complain and kill neals Forum now.

I would get ready Neal.. They are coming.. And they (we) are all foaming at the mouth. :damn:

Mooncatt

03-08-10, 10:37 AM

i was playing fine this morning,went offline for a couple of hours 15:36 UK time and cant connect.
totally unacceptable

Radioshow

03-08-10, 10:38 AM

Unfortunately, Ubisoft is famous for bad servers. I have quite a few UBI titles and none were ever stable online or had servers with people actually on them. And IF support ever gets back to you they will tell you its YOUR fault its not working and tell you the usual pre-written statement of firewall,virus, defrag.

Ubisoft has NEVER been known for tech support. They have none. Look at the responses on the UBI forums. Its not your connection, its UBI not being prepared or not caring. They even tell you to disable all firewall/virus apps. Not good. Worst thing they could tell you certainly if you could already connect but all of a sudden cannot. Wait till they get another game or 2 out with this drm.

I have kids and am busy so I have to "schedule" PC time or play at night. I couldn't play this when I wanted to so I took it back to the store and did not leave till I got a refund. It's unacceptable. Bad enough it's unplayable in its current state let alone losing your last 4-5 hr patrol, twice.
Also I did not purchase it and would not. It was a gift. I still took it back.

I will re-evaluate this "game" at a later time.

Arrakis

03-08-10, 10:41 AM

I've got the same problem....was playing this morning, it's now 4h30 pm here in France, and I can't connect to Ubi servers.

Obvisiously my internet connection is up as I can post here, but there is an issue somewhere...

Do you guys have any clue on the reason??

Hope this gonna be fixed soon....It was sure that this kind of issue was to appear with the DRM system....

dr_danger

03-08-10, 10:43 AM

It seems that SH5 has also been pulled out from Steam as well. They do not list it for sale any more.

RSColonel_131st

03-08-10, 10:44 AM

I do feel an ounce of pity for the guys who can't play (but: We told you so!), yet I'm having a most awesome time seeing this DRM-system break into pieces.

This is a literal, word for word, 100% dream come true textbook case on why online-based after-sales DRM is bad. Cracked within days, massive failure for paying customers within a week, and prolonged at that. Not one or two hours, like for Rise of Flight, but weekends!

Maybe this is the catastrophe that finally had to happen before things will change and customers will finally stop giving up their rights to those companies.

Edit: I can still see SH5 in my local steam store. If they start to have to pull product "off the shelf" I'll be smoking a cigar.

BlackSpot

03-08-10, 10:46 AM

I do feel an ounce of pity for the guys who can't play (but: We told you so!),

Blah...blah...blah. (yawn)

Seeadler

03-08-10, 10:46 AM

Ubisoft DRM technician is working hard to find out who is connected and who is not, look here
http://foto.arcor-online.net/palb/alben/91/3063991/3966313139626366.jpg
:D

gimpy117

03-08-10, 10:46 AM

Ubi is saying they had DOS attacks yesterday.
http://www.rockpapershotgun.com/2010/03/08/ubisoft-says-server-downtime-due-to-attacks/

then who's the one who's attacking the server?

Mooncatt

03-08-10, 10:49 AM

:rotfl2:seeadler

Mud

03-08-10, 10:50 AM

Ubi "We think most people are going to be fine with it. Most people are always connected to an Internet connection."

Yes we are Ubi but what about you :hmmm:

Mud

Discosanta

03-08-10, 10:55 AM

If UBI don´t do the only decent thing and fix this mess with a patch and make the game playable offline they will be on my boycott list forever. We honest paying customers are being kicked in the nuts:down: This is a PR disaster for Ubisoft and it must hurt their sales badly in the end.

Radioshow

03-08-10, 10:55 AM

The connection problems are most likely due to insufficient bandwidth and servers on UBI's end.
There have been reports of a DOS attack but that could also be UBI PR putting the blame somewhere else, would not put it past them.

But with soooo many people not being able to connect after they have already connected and played at least once suggests the problem is on UBI's end. Not enough room at UBI for all of us to play at the same time. So you have to wait for someone else to disconnect so you can take their place.

IT IS a problem with UBI not us. My Canadian Bell DSL has NEVER been down since I have had it(3yrs) and yet I could not connect to UBI ALL weekend. Tech support spouted the usual rhetoric saying its not them of course, so I told them where they could stick it.

The problem is not US it is UBIsoft!! And if their track record is any indication, it may be a while, if this ever gets sorted out.

AVGWarhawk

03-08-10, 10:56 AM

Ubi "We think most people are going to be fine with it. Most people are always connected to an Internet connection."

Yes we are Ubi but what about you :hmmm:

Mud

:har:

Good one! Granted there is an attack on the server but how is that my problem? The servers should be protected like Fort Knox. If UBI or any company wants to keep and win customers it is a good idea to have the product work.

I'm guessing I'm not the only one that would say if my car did not run today because the gas tank was under attack from an outside source that I would go purchase another car from the same company. I would look elsewhere.

I can swallow DRM and connection all the time but I can not swallow servers going up and down like a whore house on dollar day.

mookiemookie

03-08-10, 10:56 AM

Blah...blah...blah. (yawn)

No kidding. Another idiot for the ignore list.

Feuer Frei!

03-08-10, 10:57 AM

Interesting:

The firm's forum was littered with complaints from gamers who couldn't play legally purchased versions of Assassin's Creed 2 and Silent Hunter V over the weekend - as Ubi's DRM servers went down.

However, it appears those who had obtained a cracked, pirated version of at least one of the games were able to continue playing - causing huge frustration amongst legitimate customers.

Ubisoft community manager 'Ubi Vigil' eventually posted a reply:

'I don't have any clear information on what the issue is since I'm not in the office, but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I've been told these servers are constantly monitored.

'I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future. I realise that's not ideal but there's only so much I can do on a weekend as I'm not directly involved with the server side of this system.'

RSColonel_131st

03-08-10, 11:02 AM

then who's the one who's attacking the server?

A few Pirate Groups had announced their plans for a DDOS attack last week.

Problem for UBI is, DDOS is really hard to filter/defend against, very costly.

difool2

03-08-10, 11:03 AM

then who's the one who's attacking the server?

Who else? Harry Tuttle! Freedom Fighter extraordinaire!

http://www.oldmovies.net.au/userimages/user1367_1175084187.jpg

RSColonel_131st

03-08-10, 11:03 AM

No kidding. Another idiot for the ignore list.

Calling people idiots just because they happen to have been right, and you disagree with their views, makes you look really mature.

AVGWarhawk

03-08-10, 11:09 AM

Play nice nice guys. DRM is frustrating enough!

mookiemookie

03-08-10, 11:16 AM

Calling people idiots just because they happen to have been right, and you disagree with their views, makes you look really mature.

If maturity means trolling forums and gloating because legitimate customers can't play their game, then I'll take immaturity any day.

If you have nothing to add besides smug attitude and rubbing people's noses in an already frustrating situation, then go away.

tater

03-08-10, 11:18 AM

DOS/DDOS attacks are not an excuse. Sorry Ubi. They are a reality of the internet. Having a business model that requires that there be no attacks on their servers is sort of like having a business model that doesn't plan for piracy. They are out of one fire into another.

Morons.

BTW, I bet if their forum servers are down, it's just to shut people up.

thyro

03-08-10, 11:19 AM

then who's the one who's attacking the server?

and does it matter? who ever is at it, is doing/did a good job...

if he/she carry on doing it and makes UBI retracks from online nosence towards to offline/times-to-times checking he/she would certainly become a hero... probably not only from pirates but from ex-UBI customers that won't be buying such online products.

Iron Budokan

03-08-10, 11:22 AM

LOL @ seeadler! :rotfl2:

And as for Ubi's excuse, it smacks too much of "the dog ate my homework."

TheDarkWraith

03-08-10, 11:25 AM

'I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future. I realise that's not ideal but there's only so much I can do on a weekend as I'm not directly involved with the server side of this system.'

uh news flash buddy......get your corporate lazy @ss off the couch or interrupt your golf game and get the problem fixed! I'm on call 24hrs a day/7 days a week. If I tell my customer's that I'll look into a problem the next day they'd go ballistic on me.....customer is #1 priority :arrgh!:

FIREWALL

03-08-10, 11:25 AM

If members would put where there from under their Avatar we might have an idea of area problems.

But of course we have members who still look under their beds before going to sleep. :har:

urfisch

03-08-10, 11:26 AM

this really is a shame...all the people who where flaming against the drm and proclaiming ubis incompetence have been right. this might be some kind of ending for ubi...first steps on the road to hell.

a company without customers...is not a company any more.

RSColonel_131st

03-08-10, 11:29 AM

If you have nothing to add besides smug attitude and rubbing people's noses in an already frustrating situation, then go away.

I was here to warn people (like many others did) of the potential problems with OSP before the game was released. These warnings have been ignored. But you can't say I didn't try to help the community by informing guys like you what could happen (and now actually does happen).

Now, a few days later, everyone who bought SH5 already sent a clear signal to UBI "Hey, it's okay if YOU keep control after I paid for the game. I don't mind if you dictate to us when we can play." Don't complain now.

I'm indeed very happy today: Happy because it seems that finally people will wake up and stop giving companies money in exchange for systems that let those companies control those customers, ban the resale of games, monitor their gaminghabits for marketing-relevant data and sell over-priced DLC to make up for too little initial content.

And furthermore, like I wrote earlier: If this system takes a foothold in the market, you can expect "pay to play" singleplayer games in about two or three years.

You guys who bought this game were willing to sell your basic customer rights (like the right to resell an item) away, either because you truly thought big coporate interests have the best for the customer in mind, or because you didn't know better. I don't envy your position today, but if your problems mean that we as a gamer community can avoid that such a "draconian restrictions management" can get a foothold, and that we continue to have the right to re-sell our games and don't be monitored in the end, then the price you guys are paying is small in comparison.

And besides, if it really pisses you off so badly - return the game and send a message to UBI.

Noren

03-08-10, 11:30 AM

A company without customers? Hard to say really, they might loose their old ones but with flashy graphics and pre-ordering they can always find new ones.

Just look at Evony, they treat their customers like **** but solves that by opening new servers all the time, to attract new blood.

FIREWALL

03-08-10, 11:33 AM

When do we get the DRM removal Patch ? :yeah:

Mud

03-08-10, 11:38 AM

When do we get the DRM removal Patch ? :yeah:

Really soon I hope, even this 48 old fart is pissed off

Mud

FIREWALL

03-08-10, 11:44 AM

wow is this what people do is complain?

I got log in just fine, infact I'm typing this from xfire and loading my latest saved game before I start my daily SH5 stream....

:wah::wah::wah:

Faamecanic

03-08-10, 11:51 AM

ALMOST bought SH5 this weekend (even though I said I wasnt, and I should know better).

After seeing this DRM method (one must ask...will the authentication servers be around 5 yrs from now? I still enjoy my SH3 with GWX, and that is more than 5 yrs on now isnt it?) ...along with the fact you can only play a Type VII and the campaign ends in 1943.

No thanks :nope: :nope: Looks like I will keep playing SH 3 GWX (being as SH4 STILL sux).

thyro

03-08-10, 11:55 AM

When do we get the DRM removal Patch ? :yeah:

SOON!

lets hope to see more torps armed with magnetics DOS put UBI's battleships under!

:har:

PortoFerro

03-08-10, 11:56 AM

First post, not intro yet, but:
I can log in again, takes longer than yesterday, but works.
Seems they got it sorted out.

KG_Jag

03-08-10, 12:07 PM

Sorry for the many who could not play the game they rented.

Glad I kept my money in my pocket.

copper01

03-08-10, 12:10 PM

tried to play again at 11:30 am central time, got a launcher update got to main screen yaooooo I get to play , but no went to load saved game and boom server down cant play.I am trying to like this game but wow its hard. I did download some mods you great guys did cant tell if they work yet but thanks I will make a Donation to this site when I DL, this site is worth it. I bet if you guys got together you could make a GREAT subsim the best ever lol IMO thanks again :salute:

Fansadox

03-08-10, 12:12 PM

Cant connect either :(

Easy Tiger

03-08-10, 12:13 PM

Looks like the downtime was caused by a DDoS attack:

http://www.theregister.co.uk/2010/03/08/ubisoft_anti_drm_hack_attack/

Capt.Mic

03-08-10, 12:17 PM

Try to log in as well, and can't. This is BS.

Lezardo

03-08-10, 12:18 PM

Now, to I am told that my account Ubisoft does not exist :wah:

AAAAAAHHHHHHHHH !!!!!!! :damn::damn::damn::damn:

guillaume35

03-08-10, 12:18 PM

the same here get to next message invalid username or password :rock::rock::hmmm:

TDK1044

03-08-10, 12:18 PM

Looks like the downtime was caused by a DDoS attack:

http://www.theregister.co.uk/2010/03/08/ubisoft_anti_drm_hack_attack/

There wouldn't be any downtime if you were allowed to play a game that you paid good money for on your own computer at your own leisure. :)

Vikinger

03-08-10, 12:20 PM

I played and got booted to desktop just when i was about to end an long patrol.

Now i cant connect cuz it says my username or password is wrong!!!!!!

Iam quite worried now.

RSColonel_131st

03-08-10, 12:21 PM

When do we get the DRM removal Patch ? :yeah:

By my estimate, with another two or three days of disrupted service and a class action lawsuit threat UBI should be ready for it...

stoneys-nutz

03-08-10, 12:26 PM

Mine went off at 5 pm uk time, tried to log back on and was told my user name/password was incorrect, been ok since Thursday, so, wtf are UBI playing at ?.

Iridium

03-08-10, 12:29 PM

One of the more common methods for protecting oneself from a DDoS is to identify the IP from which it is coming, and block it at the firewall. This can be tricky to do if it's coming from residential ISP blocks, because a spammer may be able to disconnect, reconnect, and have a new IP in a matter of moments. So the solution changes to blocking a residential IP range, and if the attack is coming from multiple locations like this likely did, then they block multiple residential IP ranges.

And if they happened to do so, it's certainly possible and perhaps even probable that a legitimate user trying to play their game is blocked as part of that range, and can do nothing about it: they're blocking you, semi-intentionally, from playing your copy of the game.

It's possible that this is why some folks are still seeing connection issues, though that's strictly speculation on my part. Being on a major ISP in a major metro area, I wouldn't be surprised to find that happening to myself.

piri_reis

03-08-10, 12:34 PM

Wrong password, no account, can't log you in, etc...

Just like predicted, we can't play our single player game.
UBI this scheme will go down with the people that decided to use it, very soon. :down:

Renaming sh5.exe.

tennozan

03-08-10, 12:38 PM

Dear fellow skippers,

I'm starting to feel like I might as well have used my cigar lighter on a fifty note rather than buy SH5. Like many, I'm effectively shut out of the game I paid for.

I'm taking a few days off and then will check back in for the DRM removal patch, right? :)

Hope that things cool down a bit here and some raw feelings dissapate. At the end of the day I'd say that the Achille's Heel of the SH5 DRM plan took a direct torp hit in the props.

Hang in there mates,

JD

Burnspot

03-08-10, 12:48 PM

Ubisoft said only a small percentage of Euro guys were affected....yet I'm seeing some US folks having troubles. Nothing but a corporate smoke screen to buy time. This whole thing ranks right up there with the all time epic FAILS, lol. Geez.

thyro

03-08-10, 12:51 PM

:gulp:

It is sad to be laughting but I'm sorry can't help it :haha:

Never surrender your rights to a product you purchased.

doctrine

03-08-10, 12:55 PM

Same **** here, Netherlands, 18:50

The various errors I get:
- username / password incorrect
- could not communicate with account server
- no internet connection (i.e. it's your fault, not ours)
- game Launcher not reacting

and ofcourse the website (login/register/forum) not reacting.

I bought SH5 yesterday, I saw it in the store and love the games. First it too me ages to register for some reason, not read all the threads on here and now this! Was even considering buying AC2, for-*********-get it, I've had it with Ubi :damn:

And I really don't give a **** what the reason is, DDOS, too many connections, thousands of people paying those guys who will look at it 'the first time in the morning'!

I'll launch SH4 instead, hoping for better news but take my €40,- as a loss for now.

Although this negative first post, I really appreciate the guides and mods which can be found here :salute:

fideco

03-08-10, 12:58 PM

I'am really pissed off :down:
Unable to connect...
Time to patch in one way or another!!!!!!!

Nisgeis

03-08-10, 01:04 PM

You guys who bought this game were willing to sell your basic customer rights (like the right to resell an item) away, either because you truly thought big coporate interests have the best for the customer in mind, or because you didn't know better.

You can't just state two options and expect them to be taken as fact like that. That's not a very good way of trying to argue a point. Here is an example:

Your post would have been better received if you had learnt how to construct a proper argument, but you didn't because either you're a delusional individual who belives that they are right all the time no matter what and therefore have no need for such skills, or you have a bladder the size of a pea and have not the time to devote to correctly constructing a basic argument between trips to the toilet.

Now, I'm sure that none of those two cases is right, which is why they shouldn't really be presented as the only two reasons for why the said event occurred.

I could say more, but I'll keep this short, in case you need the toilet now. :DL

thyro

03-08-10, 01:05 PM

well isn't 40 euros loss... in a faulty product such as it is (unable to play sh5) = money back or request a brand new one.

clearly nothing wrong with your PC
clearly nothing wrong with your internet
clearly something wrong with application be unable to log independand from whatever reason prevents it = faulty application therefore faulty product manufactored you can always return for full money back or request a brand new.

it might not solve the case but it will make a case.

anyway I've seen enough of SH5... diving now on SH4 for couple hours... cya and good luck

Piiman

03-08-10, 01:05 PM

Hi!

I've just tried to play SH5 and the launcher told me that I can't connect to the ubisoft-masterserver. Internet connection is running fine! So am I the only one with this problem?

DocMcJansen

I'm getting wrong user name or password. I have them remembered and they are correct. I go to support page to make sure I know password and support page wants my password. LOL I hit forget password (again) and next page is not found server is down. I love this DRM it works perfectly !! NOT

Nisgeis

03-08-10, 01:06 PM

Same **** here, Netherlands, 18:50

I'am really pissed off :down:

Welcome aboard you two. I'm sorry your first posts are because of this issue, but not sorry it's your first post! Stay a while and post more... the first post is the hardest :DL.

Topo65

03-08-10, 01:10 PM

I have wrong user and password from South America. DRM :down::down::down::down::down:

FIREWALL

03-08-10, 01:11 PM

UBISOFT!!! You don't want to do this to a Californian !!!

We invented the words... " Class Action Lawsuit " :yep:

Noren

03-08-10, 01:15 PM

So its a global problem then, I wonder it its true that just 5% of the customers are affected - as noted in the offical explanation.

Decoman

03-08-10, 01:17 PM

I just got a "Incorrect username or password" error :06:

Hartmann

03-08-10, 01:17 PM

Now they are blaming hackers and DDoS attacks? Brillant! :arrgh!:

What's next? Solar flares and the greehouse effect? :har:

Ubi managament :
well we don´t want to expend a lot of money in servers and service, lets cut the thing a bit the first days and see how works.

After the first week :
Ok , there are problems with the servers, too many connections, but we have the money of the games, people paid for nothing ( devil laugh in the background ) the best is blame the poor connection to hacker attacks , then people can see that pirates are the origin of all problems , DRM and server brakdowns , no Ubi. ( sinister laugh again)

urfisch

03-08-10, 01:19 PM

Hartmann

03-08-10, 01:22 PM

Now they are blaming hackers and DDoS attacks? Brillant! :arrgh!:

What's next? Solar flares and the greehouse effect? :har:

Ubi managament :
well we don´t want to expend a lot of money in servers and service, lets cut the thing a bit the first days and see how works.

After the first week :
Ok , there are problems with the servers, too many connections, but we have the money of the games, people paid for nothing ( devil laugh in the background ) the best is blame the poor connection to hacker attacks , then people can see that pirates and ISP are the origin of all problems , DRM and server brakdowns , no Ubi. ( sinister laugh again)

And if people don´t believe us ?? well don´t worry , we have another excuses like mods, or "we are doing all we can to solve the problem" ( false of course)

Officerpuppy

03-08-10, 01:22 PM

So its a global problem then, I wonder it its true that just 5% of the customers are affected - as noted in the offical explanation.

Perhaps it is, but what they don't say is 5% of what. 5% of a million players world wide? ten million, a hundred million?

The bigger the #, the larger that 5% crowd gets.

reaper7

03-08-10, 01:25 PM

Incorect username and password here also. Are udisoft still getiing hit by the hackers with ther denial of service hack. :damn:
It'a always the guy who forks out the cash that gets punched in the gut.

141st_Alper

03-08-10, 01:26 PM

http://i821.photobucket.com/albums/zz137/Alper141/2zznjvs.jpg

silversurfer

03-08-10, 01:27 PM

And who said DRM was a good idea, this will happen again and again.:yeah:

rulez_Cz

03-08-10, 01:27 PM

Incorrect username/password here aswell.

RSColonel_131st

03-08-10, 01:30 PM

Hyfrydle

03-08-10, 01:33 PM

I'm also getting incorrect username or password can't even access the main Silent Hunter site to request a new password.

Was playing fine yesterday. When are they going to admit how wrong this DRM idea was!!!!!

TheDarkWraith

03-08-10, 01:34 PM

Incorrect username/password here also in the USA

well it looks like it's time to take my modding hat off and put on my other hat......;)

Juliano

03-08-10, 01:36 PM

Just as predicted :cry:

xristoskaiti

03-08-10, 01:38 PM

Incorrect username/password in the Greek.........
8-3-2010 - 8:37 mm:down:

Golf Foxtrot

03-08-10, 01:39 PM

1st time poster from UK here, User/Pass not valid.
Why oh why did I buy both SHV & AC2 at the weekend. I KNEW I should`ve bought a slab or 2 of beer instead.
Crappy DRM, crappy Ubisoft. Once bitten twice shy from now on.

msxyz

03-08-10, 01:39 PM

@141st_Alper : :har::har::har:

I mean no disrespect to all the people who forked out their hard earned money, but I'm really laughing my ass off reading these threads. SH5 is really entertaining me even if I didn't buy it (and no, I'm no pirate... :O: )

To all people saying "this is what you deserve" I think you guys are too harsh. People who bought SH5 were warned by us naysayers well in advance. Since they still bought the game, I'd like to think they had taken this eventuality into account.

Most of the people here are angry because it happened so soon and for so long.

I'm really sad Ubisoft owns the right to the last submarine 'simulation' still actively developed and marketed. But, after this, I don't think there will ever be a SH6, unless on consoles. (and we all know what it means)

Hyfrydle

03-08-10, 01:41 PM

We need a poll to see just how accurate 95% really is!!!

Hope the save games are ok when this mess is sorted out.

jazman

03-08-10, 01:44 PM

Every single time you have the slightest problem with OSP go log a support incident with Ubisoft. EVERY SINGLE TIME. Keep track of your incidents. You shelled out $50 for the privilege, now go make some noise over there. Demand 24/7 availability and reliability and performance.

tomfon

03-08-10, 01:44 PM

This is an announcement concerning Ubi's servers' breakdown and how the incident affected ACII players. I sincerely hope that the representative's promise will be kept.

Earlier today, our tips inbox and the official Assassin's Creed 2 forum were set ablaze by incensed owners of the PC version of the aforementioned Italian revenge epic. According to numerous reports from prospective players of the game, Ubisoft's DRM authentification servers have crashed, forcing some players to suffer lengthy login periods when booting up Assassin's Creed 2, and locking some folks out of the game entirely.

A Ubisoft representative responded to a particularly rage-filled forum thread, stating "clearly the extended downtime and lengthy login issues are unacceptable, particularly as I've been told these servers are constantly monitored." The representative added "I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future." We've got a really great suggestion for how to make such an assurance: Find a less abominable DRM policy.

Bartolomeus

03-08-10, 01:46 PM

The same here, Incorrect username/password! :damn:

Iridium

03-08-10, 01:48 PM

If the attack is coming from a sizeable botnet they would have to block 60, 70% of all EU traffic.

I suspect this was arranged more along the lines of Anonymous, gathering up a load of users from a sympathetic forum and encouraging them to get in on the act. It'll likely happen again in a week or so, too, as folks see this psychological victory over DRM and want to play copycat.

You know what'd be really fun is if Ubisoft didn't consider the potential danger of SQL injection. If someone could capture the communications between their PC and Ubi's servers, change the reported tonnage sunk to say, for instance, "9,000\''; DROP TABLE users;. And it's funny, I don't think they've considered that danger given the reports of users on the list with billions of tons sunk....

rik007

03-08-10, 01:49 PM

Same problem here. Invalid username/password. I cannot log into the forum as well. I payed for playing this game not for getting error-messages.

shavies

03-08-10, 01:50 PM

The same here, Incorrect username/password! :damn:

Same here. It's good (or not good) to see that it isn't just me affected.

The inevitable has happened around a week after the first people received their copies.

mookiemookie

03-08-10, 01:51 PM

And now a word from the Ubisoft PR Department:

http://www.thehindu.com/fline/fl2008/images/20030425007100510.jpg

"95% of players are unaffected! We're happy to say ACII & SH5 are withstanding the efforts to crack them.We see the rumors but still confirm no valid cracked versions exist!"

urfisch

03-08-10, 01:52 PM

This is an announcement concerning Ubi's servers' breakdown and how the incident affected ACII players. I sincerely hope that the representative's promise will be kept.

lol...no way. they are lying too much...and the whole company is crashing against the wall these days. but the important people from ubi have enough money to chill at the beach.

copper01

03-08-10, 01:54 PM

Same here username/password (Ohio,Usa 1:15 pm ) wow :damn:

Shirkon

03-08-10, 01:57 PM

no, they just got the numbers wrong...95% were affected...

and its a shame how this company is lying at the people. its obvious how they fooled all of us...and they dont stop it. we need some legal action to get them on their nuts...

:|\\

Actually it's 95% of the owners of SH5 and AC that are effected. But they only make up 5% of the total owners of UBISoft games.

Hyfrydle

03-08-10, 01:59 PM

Try now just managed to get my game running.

Almost working got past the incorrect username/password thing. Stuck on synchronizing saves now!!!

tomfon

03-08-10, 02:00 PM

lol...no way. they are lying too much...and the whole company is crashing against the wall these days. but the important people from ubi have enough money to chill at the beach.

Maybe. On the other hand, i hope you're wrong 'cause i'd really like to buy and play SH5 some day.:shucks:

Ziggy

03-08-10, 02:00 PM

Remember, people who aren't trying to play aren't being affected. It's like unemployment :rotfl2:

Rickster1

03-08-10, 02:04 PM

Twice this afternoon cannot get SH5 up and running, this is ruining what is potentially a good game ( when modded) Going back to SH3. Ubisoft does'nt care.

Denson

03-08-10, 02:12 PM

Ubi is going hard way???

Someone should go this way then !!!

http://www.youtube.com/watch?v=VnTJAA9nLFc

:rock:

Buckster

03-08-10, 02:16 PM

really annoyed

SH5 arrived in post today

and I can't even register !, and therefore can't play the game - how ridiculous - may be one of the last PC games I buy if DRM continues in this manner

Ziggy

03-08-10, 02:18 PM

It's "working" for me, it is just really really really really slow.

copper01

03-08-10, 02:19 PM

@DENSON ROTFLMAO :rotfl2::rotfl2::rotfl2::rotfl2:

doctrine

03-08-10, 02:19 PM

The Netherlands, 20:15,
game launched, saves synced and continued campaign again.

Fingers crossed and see for how long it lasts :-?

Buckster

03-08-10, 02:20 PM

still can't even register ...

how ridiculous

141st_Alper

03-08-10, 02:23 PM

People is buying the game around of the world and cant even play it because of stupid DRM protection of UBI. I was wanted to buy SH5 very much because i knew the last submarine sim developer is ubi and we should support them. But how can i buy the game while cant even play it? I allways having trouble that games i BOUGHT. These things makes wanted me to using pirate. But one day i will buy the silent hunter 5. I think i should wait until they remove the DRM.

Buckster

03-08-10, 02:26 PM

wow I've managed to register

such a fun game this is

but now can't register the product - this is beyond ridiculous

gg5356

03-08-10, 02:33 PM

I called Tech support in N. Carolina 919-460-9778

Working on Server, be up soon.

Thanks

copper01

03-08-10, 02:38 PM

Hi all was able to logon and play in Ohio at 2:30 pm hope this helps some of you :salute:

Akula

03-08-10, 02:46 PM

So got home and I recieved my copy of Sh 5 CE... Installed... patched

and cannot play due to the Master Servers being down...

Why, oh why do paying customers have to go through this!!!!!!

may this DRM system die a quick painful death

toby66

03-08-10, 02:52 PM

'Our servers are under attack again. Some gamers are experiencing trouble signing in. We're working on it and will keep you posted'

source: http://twitter.com/Ubisoft

C'Mon Ubi, it's time to release the Non-DRM Patch for us honest buyers.

Buckster

03-08-10, 02:56 PM

I'm tempted to send mine back to retailer (even though opened and registered)

longdog499

03-08-10, 02:59 PM

Repeated failures to log on to Ubi through this evening. As far as I'm concerned Ubisoft are failing to keep their part of the bargain with me when I bought this game.:damn:

Akula

03-08-10, 03:00 PM

What a sorry excuse... servers being attacked I wish they can just admit they are a bunch of *^£$ morons...

Also if it has been attacked.... who can blame the people that did....

Maltro

03-08-10, 03:00 PM

UBISOFT if you ear us : LET YOUR F.....G DRM DIE !!!!! DUE TO WAIT FOR USING MY PURCHASE!!!!!

Task Force

03-08-10, 03:05 PM

GAA, those b******* need to just give it up.:damn:

I cant believe this, My farking game wont play, and when it does play it runs like s***, on a system that plays almost everything else good, but not sh5...

Manstein16

03-08-10, 03:06 PM

C'Mon Ubi, it's time to release the Non-DRM Patch for us honest buyers.

Won't happen, at least not as long as the game remains more or less uncracked. As far as I can tell, the pirates essentially have a game demo on their hands and it'd be bad business were Ubi to kill the DRM scheme as a result (although the pirates are still better off than the paying customers right now, given the server issues...).

Forget boycotts. Forget pirating the game. The only effective way to make yourself heard in this situation is to attempt to return the game. While returns are generally forbidden by the shrinkwrap contract, an argument could be made that Ubi violated that contract when their servers went down for an extended period of time. There's no way to measure lost sales due to boycotts and lost sales due to piracy are only quantifiable after a lengthy period of time. They'll notice if people try to return the game, however.

Whether they'll let you or not, however, is an entirely different matter. But if their technical deficiencies are preventing you from playing your own game, it's worth a shot.

GDFTigerTank

03-08-10, 03:07 PM

Good thing this is also affecting Assassin's Creed II buyers because otherwise Ubi would totally ignore the problem and pretend to know nothing.

walsh2509

03-08-10, 03:08 PM

can't even get the UN/PW box up now , SH5 logo with spinning disc for 4/5 mins and then Can't Connect Error ..

an attack on them ... sure !

£30 to sit and twiddle my thumbs for the last few hours and counting !:damn:

malkuth74

03-08-10, 03:08 PM

Still can't play my single player game. Thats 3 times your DRM has effected my in 2 days.

Yesterday around 3 PM. This morning at 10AM and now today 8th at 3 PM I still can't log in.

The problem ubi isn't your servers!! Yes your servers suck.. The problem is that I HAVE A SINGLE PLAYER GAME THAT SHOULD NOT NEED A SERVER IN THE FIRST PLACE.

Can't wait for your company to file Chapter 11. Hope they fire the bunch of you. I payed 50 dollars for a game I can only play when your servers work. YOu stink.

stabiz

03-08-10, 03:10 PM

Also if it has been attacked.... who can blame the people that did....

Uh, I can. If that is correct those warped crusaders are stopping me from playing right now, crappy DRM or not.

Task Force

03-08-10, 03:11 PM

Lol, yea...
I think acouple of people predicted that this stuff would happen, the games would start to be sold, the servers would start haveing issues, and go down...

DragonRR1

03-08-10, 03:13 PM

The DRM is bad enough without their servers going down. UBI had a responsibility to it's customers to ensure that their "end" is absolutely bulletproof. It was pretty obvious they would get DOS attacks. If they can't stop DOS attacks in the future they should drop the DRM.

Buckster

03-08-10, 03:13 PM

bet retailers won't be happy if people are returning the game

perhaps the retailers could put pressure on Ubi ?

its all a bit of a daft situation

I feel sorry for the SH5 developers - theres a good product under there somewhere !

ReFaN

03-08-10, 03:13 PM

Got this problem aswell, i want to be withing those 95% wich it doesent affect.

Buckster

03-08-10, 03:19 PM

UnSalted

03-08-10, 03:19 PM

This is not good for the game, the genre, or Ubisoft. Ubi knew, or should have known, that throwing out a challenge to a bunch of social misfits was going to get their attention. The problems may well be a result from an attack by hackers or it may be rather bad server work on Ubi's end of the line. Either way they took a substantial risk by releasing a product with a huge target on it's backside or released one they were completely incapable of making work successfully.

As to the "don't blame Ubi, blame the bad guys" theory, if I get mugged by some dipwad on the street it is his fault. But if I was walking along with a roll of bills in one hand while yelling about howe much money I have I'm at least partially responsible for encouraging and/or encouraging the crime.

When releasing a new product you don't get many second chances. This hurts Ubi, and it hurts their customers who rely on them to continue a genre they love. So pardon me if I can't somehow join in the cry to absolve the white knights at Ubi. After all the hackers may be a putrid group of socially stunted misfits, but they aren't the ones expecting me to send them money for a problem they had a hand in creating.

Maltro

03-08-10, 03:23 PM

Last time I buy a F-----G soft from this F------G company!
Have written a letter to their F-----G costumer office.

If you don't have time to do, let's go to their web site and contact support by mail. Easy to do.

In every countries, you have same rights. Rights to use things you have payed for. We don't have to suffer their protection policy!
If UBI don't listen to, send a mail to your local consumers association. It's free.

For less patients, there are torrents which works very well.

Bungmiester

03-08-10, 03:23 PM

There server is down my end been trying to play for the last half an hour it now 8pm and I live in England, so much for some gaming me time after a hard days slog. Apparently there servers have been under attack over the weekend , the sooner they get rid of this DRM crap the better I have never been so peeved off in all my life:nope:

Iridium

03-08-10, 03:24 PM

Man, I said in my post I expected it'd happen again within a week. Didn't expect the next day.

Eagerly awaiting the now-inevitable class action lawsuit demanding refunds, though.

mookiemookie

03-08-10, 03:26 PM

Also if it has been attacked.... who can blame the people that did....

I can. The idea of people deciding for others that they made the wrong choice, and keeping them from playing the game in the name of saving them from themselves is pretentious beyond belief.

Davy TASB

03-08-10, 03:26 PM

What was that noise???

Was it the sound of someone from UBI apologising to its loyal customers for this debacle......

THOUGHT NOT. :rock:

Nordmann

03-08-10, 03:27 PM

Well, I'm definitely glad that my money stayed in the proverbial wallet with this one, it seems the numerous predictions of disaster were proved correct. Still, I'm sure the game is good....when you can play it!

Task Force

03-08-10, 03:29 PM

:o THE LOG IN!!!:o I got the log on screen, now will it let me log on.

DUNT DUN DUN!!!

whaaaaaaaaattttttt!!!!!!!!!!!!! Its the Fing right user name and password you S** WTF IS YOUR PROBLEM (Yes, im angry, just got home from school and want to play my new game and I find this out... this is a load of BS... take this ubisoft... (puts middle finger up)

Maltro

03-08-10, 03:29 PM

Incredible!!! My game works!!! Try yourself. At 9:27 PM Paris time. Thank you UBI to let me use your software! So nice... :stare:

RSColonel_131st

03-08-10, 03:29 PM

The only effective way to make yourself heard in this situation is to attempt to return the game. While returns are generally forbidden by the shrinkwrap contract, an argument could be made that Ubi violated that contract when their servers went down for an extended period of time.

To add to your point:

It would be so much easier to find quality games and non-obtrusive DRM in the market if game stores were legally obligated to take returns and refund software.

Right now, it's a horrible gray legal zone. Small customer can't sue large international game publisher. Small customer can't return defective software in the store he bought it. And certainly not online. Of course this simple means the large publishers can release broken goods all day long.

walsh2509

03-08-10, 03:30 PM

Anyone one know when the servers going to be back up ?

Is the game down everywhere ?

It is here in Scotland , is it the same in the rest of the UK and beyond.

DragonRR1

03-08-10, 03:33 PM

Apparently I'm one of the 5% of affected users. I haven't, however, seen a single post from anyone who can actually connect to the UBI servers. Odd isn't it!

DOS attacks are nearly impossible to completely stop especially when the attackers are absolutely determined. UBI MUST either do the impossible or find some other method of reducing piracy.

RSColonel_131st

03-08-10, 03:35 PM

my only worry (and all my games are legitimate and purchased) - is that Ubi and others have been forced down this route due to huge piracy problem

if DRM this way doesn't work

we may find in the future no more PC games as won't be worth their while - they'll just concentrate on Consoles

Understandable worries, but factually unfounded.

Look at Fallout3. That was one of THE games for the Winter Season of 2008.

It shipped with a disk check covering only the launcher/configuration tool, the game itself runs - stock, unmodified - without disk in the drive.

Another Triple-A title is Armed Assault 2, THE land combat simulation currently on the market. The developers removed the disk check with patch 1.05, in about six months after release.

If Ubi thinks a "niche game" like SH5 needs more protection than the best RPG of 2008 they need their head examined.

Heck, Ubi themself removed the disk check from SH 1.5 patch (U-Boat missions). If they would promise to do that for their titles with the new DRM, lets say a year after release, people would certainly be much more accepting of the system.

John Channing

03-08-10, 03:35 PM

What a sorry excuse... servers being attacked I wish they can just admit they are a bunch of *^£$ morons...

Also if it has been attacked.... who can blame the people that did....

You're right.

HOW DARE Ubisoft try to prevent hackers from cracking the product so that people can steal it instead of paying for it. What was Ubisoft thinking?

When they couldn't defeat the DRM the hackers have EVERY RIGHT to attack the server in order to prevent the people who actually paid for this from enjoying it. IT WAS THEIR DUTY. PEOPLE SHOULD NOT BE ALLOWED TO PLAY THIS GAME! UBISOFT MUST BE STOPPED AND IF PAYING CUSOMERS HAVE TO SUFFER SO BE IT!

It's Ubisofts fault that the hackers can't defeat the DRM so the use of another method to prevent legitimate paying customers from enjoying their purchase IS PERFECTLY FAIR.

THEY HAD TO DO IT TO DEFEND THE HONOR OF ALL OF THE HACKERS AND THIEVES OUT THERE!

JCC

has anyone seen where I put the asprin?

Fincuan

03-08-10, 03:36 PM

Right now, it's a horrible gray legal zone. Small customer can't sue large international game publisher. Small customer can't return defective software in the store he bought it. And certainly not online

Why not? Plenty of people have done it in the past and I don't see why SH5 would be an excemption. If the small customers can argument their case well enough they can get a return.

Fantasm

03-08-10, 03:37 PM

I'd be seriously considering returning the game if I bought it. If Ubisoft folds, no one will give you a refund and the servers will be gone too. So no game, but a pretty box and a matching beer coaster will be all you'll have.

But seriously, even if they release a DRM patch, do you really want to be in the position of owning a game that you have to install, then download how ever many megs of PATCH to make it run? Every time you reinstall it?

It would make more sense for everyone to take all the current copies back, get refunds, then wait until they're forced to issue a patched DVD. Then re-buy it. If the store gives you a hard time, take in a few printouts of some of the rapidly increasing number of Web articles about this failed game.

Golf Foxtrot

03-08-10, 03:39 PM

Servers finally online UK 20:31GMT. Still have all savegames too.
SHV works but still can`t use AC2 for some reason!

Easy Tiger

03-08-10, 03:39 PM

Right now, it's a horrible gray legal zone. Small customer can't sue large international game publisher. Small customer can't return defective software in the store he bought it. And certainly not online. Of course this simple means the large publishers can release broken goods all day long.
Yes and it's a travesty tbh. Ubisoft certainly seem to be pushing the envelope on how much a publisher can get away with.

I have to say I'm so glad I didn't buy this :woot: but feel sorry for everyone who can't get in :salute:

Fincuan

03-08-10, 03:42 PM

Y
It's Ubisofts fault that the hackers can't defeat the DRM so the use of another method to prevent legitimate paying customers from enjoying their purchase IS PERFECTLY FAIR.

Did the people who bought he game give their money to a. Ubi or b. the hackers? That kind of decides who has the responsibility for the functionality of the service.

RSColonel_131st

03-08-10, 03:46 PM

You're right.

HOW DARE Ubisoft try to prevent hackers from cracking the product so that people can steal it instead of paying for it. What was Ubisoft thinking?

Sorry John, but if you still think the main aim of OSP is to stop piracy then you haven't followed the discussions of the last month closely.

I'm not saying pirates have a right to attack those servers. But neither has Ubisoft the right to introduce spyware/controlware on our computers which only annoys paying customers while the pirates are already playing a cracked version.

The main aim of OSP and similar DRM methods is simple: Ban resale of games, sell DLC content trough the system, and monitor your customer base so you can target your marketing efforts better. Few of these DRM systems ever prevent piracy, so if that was the reason behind it, they should have been dropped by now.

Like I said, I'm not in favor of software pirates. All my games are legally bought. But if it takes a bunch of hacking cheapskates to show a bunch of corporate beancounters what happens when you violate basic customer rights I won't be sad about it.

RSColonel_131st

03-08-10, 03:47 PM

Why not? Plenty of people have done it in the past and I don't see why SH5 would be an excemption. If the small customers can argument their case well enough they can get a return.

I'm really curious, but I never tried: How would that work on Amazon, for example? They do have a flat out "no software returns" policy.

Fincuan

03-08-10, 03:52 PM

I'm really curious, but I never tried: How would that work on Amazon, for example? They do have a flat out "no software returns" policy.

I wouldn't know about Amazon, but in general many countries' laws, including ours, stomp that kind of disclaimers straight away if there's anything wrong with the product. I don't see why they wouldn't give you a refund if you calmly and factually point out where and how the product lacks from what was advertised, if the difference is substantial. Whether or not this is the case with SH5 is another question.

I do know for a fact that many have managed to return a game they bought at Steam, and of course one they bought at the local gameshop. Especially the local shops generally want to keep their customers instead of arguing about it.

John Channing

03-08-10, 03:55 PM

Sorry John, but if you still think the main aim of OSP is to stop piracy then you haven't followed the discussions of the last month closely.

Au contraire... I have followed them very closely.

However I tend to give weight to opinions that are based on actual knowledge and fact not on speculation, rumour, mis-quotes and outright foolishness.

I have some sources inside Ubisoft (not the Devs) that I trust a great deal more than a bunch of people who hide behind made up internet names and spew forth irrational postings in just about every thread going.

But that's just me.

But ask yourself this question.

If you paid for the game knowing about DRM and you couldn't log on to the servers because of a hacker DOS attack... who is responsible for preventing you from logging on?

JCC

ParaB

03-08-10, 03:56 PM

Game still doesn't work for me. Can start the game, load a saved game but then the game quits back to main menu because of "problems with internet connection".

:nope:

MadDog09

03-08-10, 03:58 PM

Now it woks again!

John Channing

03-08-10, 03:59 PM

Did the people who bought he game give their money to a. Ubi or b. the hackers? That kind of decides who has the responsibility for the functionality of the service.

And now... the ubiquitous car analogy.

I buy a car from the dealership, complete with anti-theft devices.

Someone smashes the window and defeats the anti-theft device and steals my car.

Do I call the cops and have the dealership arrested?

JCC

walsh2509

03-08-10, 03:59 PM

They put DRM on to the game to stop Hackers , but can't stop Hackers attacking the servers ... if they did ?

As stated on another post , this is more to do with stopping resale and rental of the game than stopping hackers , which if you have a look on the net , they have failed to do as there are copies with 1.1 patch and crack.

jwilliams

03-08-10, 04:03 PM

As stated on another post , this is more to do with stopping resale and rental of the game than stopping hackers , which if you have a look on the net , they have failed to do as there are copies with 1.1 patch and crack.

The OSP (DRM) is only about making more money for Ubisoft. that includes preventing piracy, resales and loans (of the games).
And as for the crack..... its not fully cracked... the pirated copies are only Demos as they do not fully function.

RSColonel_131st

03-08-10, 04:06 PM

I have some sources inside Ubisoft (not the Devs) that I trust a great deal more than a bunch of people who hide behind made up internet names and spew forth irrational postings in just about every thread going.

[SNIP]

But ask yourself this question.

If you paid for the game knowing about DRM and you couldn't log on to the servers because of a hacker DOS attack... who is responsible for preventing you from logging on?

JCC

As for the first part, I can assure you I too have friends in the industry, and I have my knowledge not sucked from my thumb.

For the question: If I buy a game with a DRM that relies on a flawless 100% available connection to an external server half around the world, I will have to accept that for any kind of reasons this will not function as advertised.

Heck, even my smallish my 50-User IT Network got hit with a serious virus attack last week. DDOS attacks on large game distribution networks or game server farms are simple par for the course, part of the environment of running an international multi-million dollar business.

It's not an act of god that prevents UBIs servers from functioning, it's a failure on their end to provide adequate protection for their infrastructure.

If you want to put the blame solely on the hackers that's of course your right, but who will you blame if their server is down for maintainance? Unexepected errors? Power outtages? Or if a trans-atlantic interconnect router somewhere acts up?

You can't technically design a 100% bulletproof system. And if you have to work with a game company budget (and not an Armed-Forces or International Financial Institution budget) you won't ever make 99.9% either if you want to be cost-effective.

Onkel Neal

03-08-10, 04:30 PM

The main aim of OSP and similar DRM methods is simple: Ban resale of games, sell DLC content trough the system, and monitor your customer base so you can target your marketing efforts better. Few of these DRM systems ever prevent piracy, so if that was the reason behind it, they should have been dropped by now.

That's your opinion, and you are entitled to it, but I don't share it. We both know that it is very likely that Ubisoft will drop the OSP after a period of time, just like they did for SH3 (SF) and SH4 (Secureom).

razark

03-08-10, 04:33 PM

And now... the ubiquitous car analogy.

I buy a car from the dealership, complete with anti-theft devices.

Someone smashes the window and defeats the anti-theft device and steals my car.

Do I call the cops and have the dealership arrested?

JCC

Yes, the folks doing the attack are to blame. I have no doubt about that. They deserve the majority.

However, Ubisoft must also accept some blame. They created this system. They should have been able to foresee that there could be some issue with it, preventing their customers from accessing and using the product they paid for.

Whether it's a DDoS attack, natural disaster, malicious employee, etc. They should have foreseen this. There should have been a backup set of servers located somewhere else to cover for this, or some other contingency plan. (I know that those servers would go down soon after in this situation, but it would cover other situations.) People paid money for a product, Ubisoft should honor their end of the deal, and make sure their customers are able to use the product.

In your analogy, the car hasn't been stolen. The car had a camera in it, and each time you wanted to turn the car on, you have to hold the receipt in front of it. Someone broke the screen at the dealership, and now they can't see your receipt, so they won't let you start the car.

ridley

03-08-10, 04:38 PM

Of course we are all assuming that the DOS attack is from those naughty pirates and their ilk.

When in reality given Ubisofts failure to make a working SH4 Multiplayer server even after several years, I think it is just as likely that the DOS attack is from those pesky customers trying to play the games that they bought over the weekend.

Ridley

ndvsky

03-08-10, 04:43 PM

OMG, again and again and again. That is the worst DRM ever! IT'S A TRAP!

Ships-R-Us

03-08-10, 04:45 PM

Bilge_Rat

03-08-10, 04:52 PM

Au contraire... I have followed them very closely.

However I tend to give weight to opinions that are based on actual knowledge and fact not on speculation, rumour, mis-quotes and outright foolishness.

I have some sources inside Ubisoft (not the Devs) that I trust a great deal more than a bunch of people who hide behind made up internet names and spew forth irrational postings in just about every thread going.

But that's just me.

But ask yourself this question.

If you paid for the game knowing about DRM and you couldn't log on to the servers because of a hacker DOS attack... who is responsible for preventing you from logging on?

JCC

John is right.

This has to be the stupidest line of reasoning I have seen up to now on these forums.

Hackers attacked Ubisoft's servers preventing legitimate users from using their software and...Ubisoft is to blame?

I have a better analogy than the car one. You have a bus pass and take the bus to work every day. The buses goes by every 10 minutes. The bus company, being good businessmen, even add extra buses to handle the rush hour. One day, terrorists block an intersection and stop every bus for the whole day. You are unable to get to work and are not paid for that day. You may blame the bus company, but under any legal system, your only legal recourse is against the terrorists...good luck with that...

And before anyone starts cheering for the hackers as a bunch of freedom loving kids protesting big bad Ubisoft's DRM. You should know that most denial of service attack these days are made by organized crime who profit hansomely from them.

So think about who to blame, a legitimate business trying to provide you the service you paid for or the criminals who are preventing it and getting rich in the process...:rotfl2:

Konovalov

03-08-10, 04:53 PM

I haven't bothered to get involved in this DRM debate previously nor have I jumped on the SHV sucks whinge brigade. For the record I have yet to buy SHV but I do intend to in the future. This thread is now a dozen or so pages long and I can barely find any outrage directed at the hackers who have attacked the UBI servers. Yes Ubisoft should have done better and yes I believe that Ubi have gone down the wrong path on the type of DRM implemented in SHV. But Ubi didn't cause this problem. Some spineless geek twit in cyberspace did. :nope: Quite frankly the SHV forum has become a mass torrent of whinging and hysteria populated by a loud minority of cry babies. Time to dive deep and hope for better weather on the surface in a month or so. :lurk:

copper01

03-08-10, 04:54 PM

malkuth74

03-08-10, 04:55 PM

Give you my own analogy. Your in an ocean with a bunch of sharks. You stick a class man size square with holes in it for water can leak in. You enter the class box. You place yourself in the ocean with the sharks.

Then you pour a 100 pounds of cut up bloody meat into the box with you.

When you die is it your fault or the sharks fault?

Analogies are all fun and everything.

But you can't beat the point that single player games should not have to have a permanent online connection. END OF STORY.

And don't make a shark Cage out of glass while your at it.:down:

ridley

03-08-10, 04:56 PM

Ah it gets better you cannot play SH3 multiplayer on Ubisoft anymore, it says the ubisoft server is not available.

Ridley

mookiemookie

03-08-10, 04:59 PM

Quite frankly the SHV forum has become a mass torrent of whinging and hysteria populated by a loud minority of cry babies. Time to dive deep and hope for better weather on the surface in a month or so. :lurk:

You're probably right. I'm sure the anti DRM zealots will have bitched and moaned themselves out by then.

PortoFerro

03-08-10, 05:00 PM

Was able to play for about 1 hour. Stoped and went to eat came back to play again( 4:15 pm) and now I can,t Down again? I hope this is like Rise of flight and they patch it so u can be off line in single player mode .:damn:

IT IS working again, however you have to be VERY patient during the initital startup... If it starts, don't logout until you're really done for tonight.

Anyway, this DRM has to go. As soon as a solution is available, I will apply it to my PAID software.

Ships-R-Us

03-08-10, 05:01 PM

Dutch

03-08-10, 05:04 PM

I hate to say I told you so but, no wait I don't hate it.

I TOLD YOU SO!

I am going to wait to buy SHV until they take DRM out, period. I sincerely hope that their Sales have plummeted. While some will take that as blasphemy because of the SH franchise I can't help but cheer on the eventual fall of UBI and hope a better company will begin making SH.

On another note if I had the time I would "hack" UBI servers as much as I could just to make a point. But I'm not quite at that level of troll yet, and I do not truly believe it was a hack. I think they just can't keep their promise.

I am though eagerly awaiting the inevitable "hacking" of UBI servers were all save game files are deleted. Now that would be down right hilarious.

http://thegoddessblogs.com/wp-content/uploads/2009/09/star-trek-inspirational-poster.jpg

Rip

03-08-10, 05:05 PM

Gammelpreusse

03-08-10, 05:05 PM

John is right.

This has to be the stupidest line of reasoning I have seen up to now on these forums.

Hackers attacked Ubisoft's servers preventing legitimate users from using their software and...Ubisoft is to blame?

I have a better analogy than the car one. You have a bus pass and take the bus to work every day. The buses goes by every 10 minutes. The bus company, being good businessmen, even add extra buses to handle the rush hour. One day, terrorists block an intersection and stop every bus for the whole day. You are unable to get to work and are not paid for that day. You may blame the bus company, but under any legal system, your only legal recourse is against the terrorists...good luck with that...

And before anyone starts cheering for the hackers as a bunch of freedom loving kids protesting big bad Ubisoft's DRM. You should know that most denial of service attack these days are made by organized crime who profit hansomely from them.

So think about who to blame, a legitimate business trying to provide you the service you paid for or the criminals who are preventing it and getting rich in the process...:rotfl2:

That line of reasoning holds only truth as long you accept the policy of having a single player game constantly online.

This acceptance was never there to begin with, and UBI has to convince people of their system first if they want to keep a certain percentage of customers loyal to their products. It's made worse by the impression the honest customer constantly has to pay for the pirates; these companies trying to solve their problems not in creative ways, like for example Bioware does for its games, but by forcing the customers into conditions they obviously not want. I do not know how many different game launcher programs I have my computer spammed with by now, rockstar games, windows life, ubi game launcher, steam, and so on. It's getting really annoying. Now a situation like this just sucks. If I never came here to this forum, if I simply bought this game and wanted to play, and I can't, without ever knowing the reasons, it sucks. And just because you know it's pirates fault, it still sucks. And it sucks to the point that the suckage slowly begins to outwight the fun.

I have a lot of understanding for the position of these companies, and that many folks in fear of moneylosses and shareholder value feel immense pressure to come up with solutions, even draconian ones, to protect sales. The business is pretty brutal after all.

But if this means taking and accepting the risk of making a lot of honest and longstanding loyal customers the enemy, then something runs terrible wrong in this policy.

Seriously, making customers angry/inconvinient = never a good idea, or did I miss something in business lately?

P.S. To make it really simple.

I bought a game.

I want to play the game.

I can't play the game.

The fault is not mine.

peabody

03-08-10, 05:05 PM

So its a global problem then, I wonder it its true that just 5% of the customers are affected - as noted in the offical explanation.

Well, up to your post #88, I had already counted 30 that could not connect and only a couple that could.....that's close to 5%.........:nope:. It's called Ubimath.

Peabody

JU_88

03-08-10, 05:07 PM

Hmm, DRM is broken for me this evening.... cant seem to log in / connect.
:down:
I guess if this OSP screws up badly enough, they may be forced to patch it out early.

Iron Budokan

03-08-10, 05:09 PM

I'm not trying to stir controversy or incite a riot here, but I have noticed a swarm of new members here joining in March with only a post or two complaining about every aspect of Ubisofts policy, the DRM, and proclaiming how the game is hacked, along with a multitude of related complaints.

I may be wrong, but I get the impression that Subsim has been raided by the hackers seeking the mods and whatever else they can siphon in an effort to make a pirated game function better.

It just appears to me that the most chaos is coming from members mentioned above.

There were a lot of new players logging on when /3 and /4 were released, too, iirc? There were complaints, but there were posts talking about the good aspects of those games as well. :hmmm:

Of course, when new people log on today and complain, well, suddenly it's a conspiracy by hackers who are engaged in some black evil plot to bring down Ubi, and by proxy, Subsim.

*sigh* :shifty:

UnSalted

03-08-10, 05:10 PM

You have bought and paid for a car equipped with OnStar. OnStar has assured you the car will increase the thrill of your driving experience. The system is foolproof and will defeat the evil Road Hacker. You have nothing to worry about...they'll even create a Book of Memories to tell you where your drives began and ended. It will enhance your driving experience.

You try to drive the car off the lot. The car won't start. OnStar explains that the evil Road Road Hacked overloaded their server and they can't authorize the starter to work. You tell OnStar that's OK, your car makes a lovely statue and you'll be back someday to pick it up when it works.

Sirs, I'd like to sell you all several bridges....

Omnissiah

03-08-10, 05:11 PM

I'm not trying to stir controversy or incite a riot here, but I have noticed a swarm of new members here joining in March with only a post or two complaining about every aspect of Ubisofts policy, the DRM, and proclaiming how the game is hacked, along with a multitude of related complaints.

I may be wrong, but I get the impression that Subsim has been raided by the hackers seeking the mods and whatever else they can siphon in an effort to make a pirated game function better.

It just appears to me that the most chaos is coming from members mentioned above.

Devil's advocate says:

- You would expect a large number of new members on any game-related forum shortly after release of a new game.

- That goes double when the game does not function

- I would imagine that if Ubi is under attack from hackers (which I doubt), they're probably much more concerned with the DRM on Assassins's Creed 2, which was also just released and is orders of magnitude more popular than SHV. I really doubt our little submarine game is driving the rage, if the rage actually does exist.

UnSalted

03-08-10, 05:16 PM

AC2 is suffering thru the same problems with the servers/DRM and the response from Ubisoft is the same...the hackers did it.

Emi

03-08-10, 05:25 PM

please I need help:

I'm from spain I not speak english well.

I pay 50 € for SH5. I think my credit is over, I play for three days and now I think I have run credit . ¿Can you tell me the bank account of UBI to expand my credit whit other 50 €.

Thanks

Could this be the problem???

Vaya panda de chorizos :nope:

ndvsky

03-08-10, 05:26 PM

I bought SH5, gorgeous graphics, so many promises, a good franchise, a common recently released game with some bugs and UI problems.
I'm waiting for fixes, it's a good game.
I'm a new Subsim gamer, addicted to SH5, please, fix this UBI.

Sorry my english.

janh

03-08-10, 05:28 PM

John is right.
...<<etc>>...
So think about who to blame, a legitimate business trying to provide you the service you paid for or the criminals who are preventing it and getting rich in the process...

Well, legally it is simple. The company not providing the support paid for by the customers. German law is fortunately pretty simple and protects customers as much as companies. The reasons why services are not provided are secondary in nature, and not within the scope of responsibility of the customer since he basically only has to provide a functioning PC, and a working internet connection. Point.

BTW, the car example is quite different from the situation here. But John might of course detail his thoughts behind the analogy. Clearly his car dealer is not in the same situation as Ubisoft. Though if his provided alarm system was malfunctioning or inadequate, then his situation could look similar.

All this, however, does not mean that I do not condone this alleged act of piracy (is there any independent confirmation now or not? Why is everybody here seemingly always so uncritical towards sources and references?). Sure it is bad and total nonsense if it is true.

alfonsuas

03-08-10, 05:28 PM

Ubi is a chorizo man. No digo mas

tater

03-08-10, 05:31 PM

AC2 is suffering thru the same problems with the servers/DRM and the response from Ubisoft is the same...the hackers did it.

Ubi did it. Blaming hacking is like blaming the ocean for drowning in it. Yes, attacks are wrong, but they are an unstoppable reality.

They could spend the gajillion euros needed to make a fairly bulletproof server farm, or they could go cheap and screw their customers. Guess which they chose?

Manstein16

03-08-10, 05:32 PM

And now... the ubiquitous car analogy.

I buy a car from the dealership, complete with anti-theft devices.

Someone smashes the window and defeats the anti-theft device and steals my car.

Do I call the cops and have the dealership arrested?

JCC

No, but if the anti-theft device simply didn't function when the thief smashed your window in, you sue its manufacturer...and win, I might add. :DL

Iridium

03-08-10, 05:56 PM

No, but if the anti-theft device simply didn't function when the thief smashed your window in, you sue its manufacturer...and win, I might add. :DL

Nah, you've got your retort wrong.

If you go to get into your car one morning and the anti-theft device says "WARNING, SOMEONE HAS TAMPERED WITH THIS CAR" and then doesn't let you drive it, then you sue.

JackAubrey

03-08-10, 06:09 PM

Thank God that all the buyers have a good and reliable Internet-Connection so the DRM will be no problem for them.... :03:

Nordmann

03-08-10, 06:11 PM

Thank God that all the buyers have a good and reliable Internet-Connection so the DRM will be no problem for them.... :03:

Heh, well, that oft repeated line has now been well and truly sunk, as many of us knew it would.

Onkel Neal

03-08-10, 06:12 PM

I just wanted to post that I am unable to log in and play. I do not know if it is a massed DOS attack, Ubi doesn't have enough servers, or if some European logging truck crashed into the substation.

I know that makes some of you very happy but I ain't afraid to say it. :D

janh

03-08-10, 06:15 PM

No, unhappy it makes me. I am waiting for your review...

Ships-R-Us

03-08-10, 06:15 PM

Nordmann

03-08-10, 06:18 PM

Probabally the logging truck as the French aren't competent drivers.

With six reverse gears, and only one forward in case of attack from the rear, are you surprised?

FIREWALL

03-08-10, 06:19 PM

Is it working yet ?

Dutch

03-08-10, 06:21 PM

Is it working yet ?

It doesn't appear to be seeing as this page keeps multiplying in pages in a few hours.

Man on the bus

03-08-10, 06:22 PM

Have a look at here

http://www.theregister.co.uk/2010/03/08/ubisoft_anti_drm_hack_attack/

El Reg has an interesting take on the situation. It will be interesting to see how this progresses.

Enjoy

DragonRR1

03-08-10, 06:26 PM

Servers seems to be back up.. It's like playing a sodding MMO!

UnSalted

03-08-10, 06:28 PM

If 5% of their customers are the ones raising this much of a stink, Lord help us if it ever hits 20%.

PPS: I really believe that 5% number. I really, reall,y really do.

Platapus

03-08-10, 06:31 PM

Just started up a new career in SH3. As usual, a great gaming experience!

I bought SH5 this weekend, but never installed it. Kinda glad I did not waste the time.

I hope it gets fixed up soon. But until then, I have some tonnage to sink.

Kapitan_Phillips

03-08-10, 06:32 PM

lol, smooth Ubi.

Real smooth.

http://i47.tinypic.com/2e50h8g.jpg

Gammelpreusse

03-08-10, 06:33 PM

For quite some time now I get the game to fire up, only to have it completly freeze once the save sync screen comes up right before entereing the main menu.

Any workaround for that available?

UnSalted

03-08-10, 06:38 PM

You might consider joining Neal in prayer....

j/k Neal. :03:

JackAubrey

03-08-10, 06:45 PM

I know that makes some of you very happy but I ain't afraid to say it. :D
To be honest, I am not happy. I still think that this specific DRM is a shame and a slap into the face of the honest customer. But I cannot say that I am happy about the fact that others can't play their legally bought game.

We all knew from the start that those without a reliable, always-on connection would be left out. Who could know that Ubisoft would not be able to provide constant service?
Ok, some of us naysayers painted pictures like that but, to be honest again, I wouldn't have thought that the DRM-Service would go down for hours on end.
I thought that you would get an occasional Server Maintenance here and there, but not complete outages for hours.

Of course it's the Hackers fault who attack the Ubi-Servers. Well, what else should Ubi say?
"Sorry guys, we miscalculated the server load" or "Sorry, that DRM was a bad screwup" would certainly be nothing that Ubi would ever say.

I don't know if it's the Hackers or Ubis fault. I just know that honest people paid money for a game they cannot play when they want.

FIREWALL

03-08-10, 06:48 PM

Thx Guys...:up:

Kapitan_Phillips

03-08-10, 06:49 PM

It doesn't really suprise me that the server got hacked. With the DRM Ubi is trying to use, they're bound to ruffle some feathers somewhere.

Not saying I condone it, of course. I feel hella sorry for the people who shelled out to buy the game (some even buying upgrades to play it) then have to wade through the bugs and connection issues. :-?

Nordmann

03-08-10, 06:51 PM

You really do have to question the practicality of a system which is apparently this vulnerable to repeated attack. If they cannot even protect their own authentication servers, how do they expect to defeat pirated copies of the game?

Ships-R-Us

03-08-10, 06:55 PM

I think Interpol should arrest these attackers. This is International espionage and terrorist by nature.........After a 5 minute, but proper trial they should be hung.....I just don't know in which country the hanging should occur.:woot:

tater

03-08-10, 07:18 PM

Have a look at here

http://www.theregister.co.uk/2010/03/08/ubisoft_anti_drm_hack_attack/

El Reg has an interesting take on the situation. It will be interesting to see how this progresses.

Enjoy

From the article:
"Servers were attacked which limited service from 2:30pm to 9pm Paris time."

OK folks, move along, this was over yesterday! Everything is fine!

vonce1

03-08-10, 07:20 PM

servers down here at 16:20PM PST. Spoke with UBI rep, he said that russian hackers are attacking them. why the f**k should I care, I paid for the game and want to play it

Onkel Neal

03-08-10, 07:31 PM

You might consider joining Neal in prayer....

j/k Neal. :03:

Lol, thanks. :salute:

I don't get my feathers ruffled easily. Did some work around the house and BdU just called me back into action!

Plus, the Subsim server upgrade just got underway :yeah:

Hartmann

03-08-10, 07:41 PM

servers down here at 16:20PM PST. Spoke with UBI rep, he said that russian hackers are attacking them. why the f**k should I care, I paid for the game and want to play it

My guess is that every time that servers goes down they would say that is a hackers attack, true or false doesn´t matter. one day russians, another chinese, and finaly martians attacks
:nope:

Curval

03-08-10, 07:43 PM

Oddly the Steam servers are up and running.....just sayin.

UnSalted

03-08-10, 08:03 PM

The international political ramifications are mindboggling. We've got thousands of Americans complaining that they can't sink Allied shipping while in charge of a German U boat and the Russians, for whom much of the shipping was intended, are now enaged in terrorist activities on behalf of said U boats.

And many of the same people are complaining about the lack of realism involved........:ping:

theluckyone17

03-08-10, 08:05 PM

Iridium

03-08-10, 08:10 PM

I'd be a lot happier if I could say that all of us were playing SH5 right now :D.

That would be a magical moment, full of wonder, and hope, and maybe even a little love. Plus, unicorns.

mookiemookie

03-08-10, 08:13 PM

Whoever thought the days where all we had to complain about were game breaking bugs would be looked upon with such fondness?

cappy70

03-08-10, 08:20 PM

I know it is old, but earlier today I got also "incorrect username or password" and it also gave me "Can't connect to Account Server" and game wouldn't log in and UBI forums was down too.:O:

It works now though.:arrgh!:

My take is: Offer an offline patch to geniune verifed buyers, i.e. US !!

Upside is that we fast SubSim Servers up running though..:)

Carotio

03-08-10, 08:32 PM

Somehow, looking though all the complaints here and in all other forums, just confirms to me that I was right not to preorder and not to rush out to buy it in any store too soon. I feel sorry for all you who either took the chance or who blindly trusted Ubisoft. :-?

Wasting time on awaiting a sign in online to play a single player and it's failing is just beyond friendly customer policy, and it reminds me of an old quote:
Time is money

Time is precious. Ubisoft is stealing YOUR time, when their OSP is failing, no matter the reason. You cannot get a time refund, so they should refund the time as cash, one might think. And if this occurs more and more frequently, I suspect it will be highly likely that it might happen in a lawsuit. I presume most countries have an organization for consumers, which can make that lawsuit on behalf of many unsatisfied customers, if the problems persists. And I somehow think it's a very likely prediction.:hmmm:

Either Ubisoft will have to remove their OSP from SH5 and AC2 soon, sooner than they removed their DRM from SH4 - was it after ½ year or more?, or they may risk such a lawsuit.
The loyal customers are not to be held hostage in the war between the software developper and their opponents aka the pirates. :stare:

Another quote comes to my mind in this situation:
A good product sells itself.
If a game is too good, less advertisement and counter-copy-protectionism is needed. The game will simply sell by the advertisement between users though mouth-to-ear advertisement.:yep:

Last but not least funny in a tragi-comic way...:shifty:
http://www.youtube.com/watch?v=dkTZTzsYoZs

jwilliams

03-08-10, 08:56 PM

My take is: Offer an offline patch to geniune verifed buyers, i.e. US !!

Upside is that we fast SubSim Servers up running though..:)

I wish they would... BUT...

They cant release a offline patch... cus then the pirated versions of the game could use this patch to make the pirated games fully funtional.
ATM the pirated version are just Demos... they're not fully funtioning.
So if Ubi released the patch then the pirates would win, so Ubi arn't going to back down until the game is crack (fully).
But if this DDoS attack continues and Ubi cant stop it, then i guess they'll have to addmit defeat. But i doubt that will be any time soon.:nope:

jdkbph

03-08-10, 09:00 PM

...it is better that ten guilty persons escape, than that one innocent suffer.

William Blackstone said that. Smart fellow, William.

JD

cappy70

03-08-10, 09:07 PM

In my case it was that I knew about DRM, since I was doing testing for a another game that was "DRM made", way before SH5 was out and there were some problems when patching in that game for example, i.e. the game server would not recognize the log on when the new patch was applied.

Now, there is another take on this: The good out of this is that we might not ever see a "DRM" again in any shape, because it has really been proven what a bad choice it is, in the shape it is now.

I do,though, see also that companies have a right to protect themselves from piracy and this form of DRM is evidently not the right path to go.

Bottomline, game wise I'm not at all regretting my buy of SH5 and since I now can see what it really needs,(besides the usual bugs that all games have), I can in a better way approach the critisism of DRM ( that, by the way, we in the test group suspected from get go was a bad way of doing it and I should also say that it wasn't the DRM per si, it was the constant connection to Internet that was the real issue.)
Have a one-time-connection-DRM ( like many other games have) and that's it.

"Bioshock 2" has a kind of that.

mikeydredd

03-08-10, 09:35 PM

I've just got a simple question to ask John Channing and any body else who has bought this game -

What made you think that a game that has to be connected to remote servers to play 100% of the time was ever going to be 100% reliable?

:88)

Onkel Neal

03-08-10, 09:56 PM

Never thought that. What makes you think I did?

mikeydredd

03-08-10, 10:34 PM

Sensible man. What about the rest?

mikeydredd

03-08-10, 10:55 PM

..........deafening silence..........

Arclight

03-08-10, 11:17 PM

Same deal. Why would you think anyone expected 100% reliability?

The silence you hear is the response to an irrelevant question.

Mos

03-08-10, 11:26 PM

I guess I was expecting at least 90-95% uptime.

I guess I was wrong.

theluckyone17

03-08-10, 11:27 PM

Ok.... God, I really didn't want to say this... Sorry, Neal. Gotta point out the obvious.

Maybe, just maybe... it's because they're not used to internet reliability (their connection, Ubisoft's connection, all the connections in between, Ubisoft's servers, firewall/security software, etc) affecting their single player games.

... Or was that obvious for everybody else? Just thought I'd point it out. I'll go back to being quiet now :yep:

Onkel Neal

03-08-10, 11:36 PM

I'll take incomprehensible posts for 100, Alex.

Arclight

03-08-10, 11:36 PM

Reliability issues come in all shapes and sizes; 360s breaking down, PS3 suffering from a calendar bug, PCs getting a virus, etc.

There's no such thing as 100% reliable. I don't see how people, especially knowing about OSP, could expect such a thing. :doh:

Arclight

03-08-10, 11:59 PM

My game just started working again, btw. :)

blackdog_kt

03-09-10, 12:17 AM

I've taken a long break from sub-sims, i used to play a lot of SH3 but i didn't have a PC powerful enough for SH4 when it was released plus i prefer the Atlantic theater of operations. Naturally, i was very excited when SH5 was announced, so i've been following this entire DRM thing for some time.

First of all, let me say that i didn't purchase SH5 as i didn't purchase Rise of Flight (which, even if patched to allow offline play i think you still can't access the campaign offline, just single missions).

I have a very simple solution for all of you guys who bought this game, that will hopefully result not just in you playing the game, but in UBI realizing that something is amiss. And because i don't want to be mistaken as a piracy advocate, let's start with the defining question.

If i buy a game and then use modified files to make it run better .... EDIT: Blackdog, I appreciate that you have undertaken the duty to educate everyone about basic cracks 101, and no one is going to say a word to you about what you do on your PC in your den, but you cannot discuss it here, mate. -- NS