Sorry to ask this in the mods forum but I have a real problem here

[rascal101]

OK guys this is getting weird - Recently I bought a new copy of SH3, as my old disk was a bit beat up after over two years of play.

OK so I successfully installed the game, mercifully as its a new copy its already patched to 4.b. Then I installed Grey Wolves and that seemed to go ok and I had some fun, then NYGM3 came out so I thought to uninstall Grey Wolves and try NYGM.

Now here's where the fun started, I thought to try for a clean install of SH3 for NYGM, so I tried to uninstall SH3 via the usual, then to be on the safe side I also went into regedit and removed anything with Ubisoft or Silent Hunter from the registry.

So then I go to reintall and all I get is the option to remove, repair or uninstall, the uninstall didnt work becuase files were corrupted, the repair didnt work, same reason, and so I cant uninstall.

So then I went back into regedit to do some more spring cleaning, I then got the following message each time I tried to reinstall
'Error applying transforms verify that the specified transform path are valid'
Error:-1610 C:\windows\Installer{9720C029-OC2C-4DIE-9DEO-E89971C4C8C77-11033.mst}

So I tracked down {9720C029-OC2C-4DIE-9DEO-E89971C4C8C77-11033.mst} and removed it

Then I tried to reinstall again, now all I get is 'Error:- 1610 The Configuration data for this product is corrupt Contact your support personnel'

What is the point of having uninstall iof it doesnt uninstall the game!!!
This is a store bought, legitimate copy of the game about a week old and played about twice. Its in perfect condition!
Can any one help me?

[Koondawg]

Can you not try a rollback, then go into control panel and add/remove programs and remove it from there.
Be sure to remove the my docs SHIII also, reboot and try the new install?
Koon

[HW3]

And make sure you go to where it was installed, and delete the leftover files you will find there. The uninstaller tends to leave behind several text files plus GW files.

[danlisa]

Ok, this is not a SH3 game error. It's a windows problem. Basically you have a partially installed & corrupted installer lodged into Window's memory and it can't execute SH3's installer while it is present.

Here's the easiest way to remove Sh3 fully and remove the corrupt installer.

Delete the SH3 Program Folder from the root directory (usually c: ).
Delete the SH3 folder within My Documents.

Reboot your PC.

Visit http://www.ccleaner.com/ and download the free software (virus free and very good), then run the cleaner & registry fixer.

Shutdown & Restart your PC.

Reinstall SH3. - Do not skip any of these above. The reboots are important.

One word of caution. While the registry is only a listing service for windows, you can do permanent damage by messing with it if you don't know exactly what you are looking for. For example there are about 4 entries, in different locations, for SH3 alone. If you should decide to edit your registry manually always create a restore point.

[johnno74]

If the above advice doesn't work download a free tool from microsoft called "process monitor".

It will show you all the file and registry reads and writes from each process.

It will produce a huge amount of information, but create filters to only show activity of the setup program, and somewhere in there you'll find what its reading that you need to delete.

Careful you don't delete the wrong thing. You'll be staggered how much stuff there is going on that it picks up

HTH

[rascal101]

Hey there johnno74 This is interesting never heard of Process Monitor will go get it but am unsure what you mean by 'but create filters to only show activity of the setup program, and somewhere in there you'll find what its reading' as I dont think I know what I'm looking for in the first place.

Originally Posted by johnno74

If the above advice doesn't work download a free tool from microsoft called "process monitor".

It will show you all the file and registry reads and writes from each process.

It will produce a huge amount of information, but create filters to only show activity of the setup program, and somewhere in there you'll find what its reading that you need to delete.

Careful you don't delete the wrong thing. You'll be staggered how much stuff there is going on that it picks up

HTH

[rascal101]

Hi Danlisa,
Thanks for your suggestions, I'm already aware of CC Cleaner, I use it plus, Reg Mechanic, plus Easy Cleaner. I have done what you suggested a couple of times over, with the reboots etc. I've been into the Registry and I am sure there is nothing left that is connected with SH3, at least not outwardly labelled as such.

So now what do I do, I cant repair it, or uninstall it or delete it I have heard of this issue before and there is a way to deal with it. But I'm buggered if I know what to do. I did a search on Error:-1610 there are some interesting threads on other games forums with sollutions for those games, but I'm not sure how to apply what they suggest to SH3.

Do you know any one on the SH3 forums whos is a real PC Wiz, if not yourself who might be able to help?

Regards
Jonathan aKa Rascal

Originally Posted by danlisa

Ok, this is not a SH3 game error. It's a windows problem. Basically you have a partially installed & corrupted installer lodged into Window's memory and it can't execute SH3's installer while it is present.

Here's the easiest way to remove Sh3 fully and remove the corrupt installer.

Delete the SH3 Program Folder from the root directory (usually c: ).
Delete the SH3 folder within My Documents.

Reboot your PC.

Visit http://www.ccleaner.com/ and download the free software (virus free and very good), then run the cleaner & registry fixer.

Shutdown & Restart your PC.

Reinstall SH3. - Do not skip any of these above. The reboots are important.

One word of caution. While the registry is only a listing service for windows, you can do permanent damage by messing with it if you don't know exactly what you are looking for. For example there are about 4 entries, in different locations, for SH3 alone. If you should decide to edit your registry manually always create a restore point.