Jutland version and issue

yankee-V · 02-19-09, 11:50 AM

I have the full version of Jutland installed. The main issue is that the game will not start now (after having not run the game for about 2 weeks) I can see network activity when I try to start (phone home?) get the splash screen which quickly disappears and then nada.

Also noticed that the version of the file DG_WWIp.exe stays at 1.0.0.0 Isn't the program supposed to auto-update patches?

Signed up for a support account, but no response yet.

Thanks

Zakalwe · 02-19-09, 03:08 PM

The DG_WWIp.exe doesn`t say anything about the game version. As for the game not starting, do you have Vista as OS? Then run the game as administrator.

Z.

yankee-V · 02-19-09, 03:35 PM

Quote:

Originally Posted by Zakalwe

The DG_WWIp.exe doesn`t say anything about the game version. As for the game not starting, do you have Vista as OS? Then run the game as administrator.

Z.

I am not sure what you mean. The file properties are:

Company - Albireo Productions - Norm Koger
File Version - 1, 0, 0, 0
Internal Name - Jutland
Languages - Language Neutral, English (United States)
Original File Name - DG_WWIp.exe
Product Name - Jutland
Product Version - 1, 0, 0, 0

XP, not Vista . My user ID has administrator's rights. The game ran fine two weeks ago.

Thanks

Bullethead · 02-19-09, 04:17 PM

How long are you waiting between the splash screen and giving up on it? In between the initial splash screen and the game starting, the game is trying to phone home and check for updates. It lets your connection time out up to 10 times before giving up. All this time, the game will not show up in Task Manager because it isn't running yet.

If you haven't run the game in 2 weeks, you're due a patch or 2. The game will automatically try to download them immediately after it checks your license. So what I'd guess is happening is that something on your end is blocking the download. Firewall perhaps? Anyway, it won't run until it downloads the update.

You might try dropping your firewall, or otherwise telling it that SES downloads are OK. If that doesn't work, look in your main Jutland folder for any files called *_log.txt, and send them in.

yankee-V · 02-19-09, 05:41 PM

Bullethead,

Will do. I just let it run when I try to start. There is some network activity, and yes I do have security software, which I have disabled. But will dig deeper and let you know.

Thanks for the response,

yankee-V · 02-20-09, 01:10 AM

Still no joy. Security software and firewall are turned off. Checked all permissions.

DG_WWIp.exe runs for a few seconds, I can see it in task manager, then it drops. Sometimes there is a network spike while DG is running for a few seconds, then it drops and does not retry.

The game worked before! Like I said, I didn't run the game for about two weeks.

And no response from SES in more than 24 hours.

Thanks,

02-19-09, 11:50 AM	#1
yankee-V Loader Join Date: May 2003 Location: Virginny Posts: 84 Downloads: 0 Uploads: 0	Jutland version and issue I have the full version of Jutland installed. The main issue is that the game will not start now (after having not run the game for about 2 weeks) I can see network activity when I try to start (phone home?) get the splash screen which quickly disappears and then nada. Also noticed that the version of the file DG_WWIp.exe stays at 1.0.0.0 Isn't the program supposed to auto-update patches? Signed up for a support account, but no response yet. Thanks __________________ Yankee V Last edited by yankee-V; 02-19-09 at 03:36 PM.

02-19-09, 04:17 PM	#4
Bullethead Storm Eagle Studios Join Date: Jan 2009 Location: Wakefield, LA Posts: 284 Downloads: 0 Uploads: 0	How long are you waiting between the splash screen and giving up on it? In between the initial splash screen and the game starting, the game is trying to phone home and check for updates. It lets your connection time out up to 10 times before giving up. All this time, the game will not show up in Task Manager because it isn't running yet. If you haven't run the game in 2 weeks, you're due a patch or 2. The game will automatically try to download them immediately after it checks your license. So what I'd guess is happening is that something on your end is blocking the download. Firewall perhaps? Anyway, it won't run until it downloads the update. You might try dropping your firewall, or otherwise telling it that SES downloads are OK. If that doesn't work, look in your main Jutland folder for any files called _log.txt, and send them in. __________________ -Bullethead* Storm Eagle Studios In wine there is wisdom, in beer there is strength, in water there are bacteria

02-19-09, 05:41 PM	#5
yankee-V Loader Join Date: May 2003 Location: Virginny Posts: 84 Downloads: 0 Uploads: 0	Bullethead, Will do. I just let it run when I try to start. There is some network activity, and yes I do have security software, which I have disabled. But will dig deeper and let you know. Thanks for the response, __________________ Yankee V

02-20-09, 01:10 AM	#6
yankee-V Loader Join Date: May 2003 Location: Virginny Posts: 84 Downloads: 0 Uploads: 0	Still no joy. Security software and firewall are turned off. Checked all permissions. DG_WWIp.exe runs for a few seconds, I can see it in task manager, then it drops. Sometimes there is a network spike while DG is running for a few seconds, then it drops and does not retry. The game worked before! Like I said, I didn't run the game for about two weeks. And no response from SES in more than 24 hours. Thanks, __________________ Yankee V

02-19-09, 03:08 PM	#2
Zakalwe Torpedoman Join Date: Mar 2005 Location: Eckernförde, S-H, Germany Posts: 113 Downloads: 3 Uploads: 0	The DG_WWIp.exe doesn`t say anything about the game version. As for the game not starting, do you have Vista as OS? Then run the game as administrator. Z.