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Old 09-21-14, 08:31 AM   #1
Onkel Neal
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Quote:
Originally Posted by pnig View Post
I have two subscriptions, how do I cancel one of them?
Just by letting me know like this, I deactivated the Captain level for you. Thanks. Check here for info on how to change your avatar and rank.

.
Quote:
Originally Posted by SilentTorpedo View Post
I donated today but still i am not captain
Ahoy Paul, thanks for letting me know. Usually the forum automatically updates all account within an hour of signing up. I have checked and you are a Captain now, sir.

Many thanks for the support!
Neal
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Old 12-07-14, 04:49 PM   #2
Zky
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Hello sub captains!

I seem to have some trouble downloading from the Bonus section. My subscription should run out 2015 but I don't seem to be able to download, I just get sent to the "BONUS MODS READ ME FIRST" page when I try to download a bonus mod. Any clues on what can be wrong?

Cheers!
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Old 12-26-14, 09:35 AM   #3
Forcemajure
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How do I stop my payments?
I wish to end my participation in this forum, but I cant seen
to find out how.

Please Help!
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Old 12-26-14, 10:03 AM   #4
Jimbuna
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Quote:
Originally Posted by Forcemajure View Post
How do I stop my payments?
I wish to end my participation in this forum, but I cant seen
to find out how.

Please Help!
PM Neal Stevens
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GWX3.0 Download Page - Donation/instant access to GWX (Help SubSim)
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Old 04-17-15, 07:08 PM   #5
Clevelandvol
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Default Auto Renewal?

I would like to donate via credit card. However, I do not like to sign up for recurring charges. I would prefer to authorize each transaction when the time comes. Is this a problem?
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Old 04-17-15, 07:58 PM   #6
Aktungbby
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Default welcome aboard!

Clevelandvol!PM Neal Stevens or Jimbuna on that $tuff; I'm also very careful (paranoid) about card security and have had NO problems! Sometimes I just send a letter and $5 cash and that works too! I actually worked up my nerve and used PayPal the last time!
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Old 04-18-15, 06:37 AM   #7
Jimbuna
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The recurring subscription is not automatic and can only be repeated if you choose. I myself use a card linked to my PayPal account and my authorisation is needed before any funds are transferred. Neal (the forum owner) would have it no other way. I like a great many others in this community have never experienced a problem.

Quote:
Validity periods marked * indicate that purchasing this subscription is recurring, this means after the period is complete it will be renewed if you choose.
http://www.subsim.com/radioroom/payments.php

Welcome to SubSim
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Old 04-18-15, 08:34 AM   #8
Onkel Neal
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Quote:
Originally Posted by Clevelandvol View Post
I would like to donate via credit card. However, I do not like to sign up for recurring charges. I would prefer to authorize each transaction when the time comes. Is this a problem?
No problem, the forum system is set up to ask you if you wish to renew, to keep your rank intact. PM me, I will set you up manually.
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Old 10-26-15, 01:30 PM   #9
Millipede
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Hi Neal,

I've donated a few bucks annually for the last couple of years and I'd like that to continue but I don't have a PayPal account and don't want a PayPal account so I'm not clear on how I accomplish a donation. Suggestions?
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Old 10-27-15, 08:39 PM   #10
Onkel Neal
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Thanks, I got your PM and will reply.
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Old 11-08-15, 12:09 PM   #11
Death6
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Hello how do I cancel my recurring subscription? The site was very confusing to navigate can someone be helpful enough?
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Old 11-08-15, 02:54 PM   #12
Onkel Neal
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Sure thing, PM sent.
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Old 11-08-15, 03:09 PM   #13
Aktungbby
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Default welcome aboard!

Death6! A bit belatedly; forgive our manners.. whether you're coming or going
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Old 02-15-16, 10:46 AM   #14
avers
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hey, I donated $5, but I still cant dl a file, it still says ive reached my max dl amt. Anyone have a solution?


EDIR: btw I used American Express
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Old 03-05-16, 07:16 PM   #15
Onkel Neal
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Quote:
Originally Posted by avers View Post
hey, I donated $5, but I still cant dl a file, it still says ive reached my max dl amt. Anyone have a solution?


EDIR: btw I used American Express
Should be working, usually takes a few minutes for the system to update. Thanks!
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