[TEC] "Just the facts Ma'am, Just the Facts"

lurker_hlb3 · 12-01-09, 07:39 PM

One of the biggest problems I have as a mod builder is trouble shooting problems reported by users. Most of the time all I will get is “so and so is broke” or “such and such no longer works”, and will have to go back and forth with the users to get all the details. It would be nice to be able to reach through the screen and do the "Vulcan Mind Meld" for information about the user’s problem, but that is just not possible. When trouble shooting, I need the following information:

Date
Location
Type of Sub
Flotilla
Mods (in install order)
other relevant facts

I don’t thing that the above info is an unreasonable request and if people would follow these guidelines I will be able to resolve the reported problem in a timely manner

Lurker

Philipp_Thomsen · 12-02-09, 09:51 AM

My microwave doenst work, man!

Yesterday.
In my kitchen, obviously.
Type of sub? ahm... samsung I guess...
Flotilla?? WTF?!?!
Mods... well, I have some magnets on its side, and I changed the powerplug.
Relevant facts... well, I dunno if has something to do with anything, but I left it cooking something for 13 minutes and I forgot a spoon inside.

ivank · 12-02-09, 01:01 PM

Sgtmonkeynads · 12-04-09, 06:26 AM

Huh...gif won't post but imagine the Death Star Exploding. "Ka-Bickkkkkkuummmm".

Lurker, thanks for the list again. I still do not understand how you answer everyones question and get anything done, on top of a normal life.
Well done Sir.
Again,many thanks, for everything you have done, and others as well.

lurker_hlb3 · 02-10-10, 07:00 PM

bump

lurker_hlb3 · 03-24-10, 05:36 PM

bump

lurker_hlb3 · 04-18-10, 07:29 PM

bump

JoeCorrado · 06-09-10, 12:21 PM

It's perfect.

12-01-09, 07:39 PM	#1
lurker_hlb3 Admiral Join Date: Apr 2005 Location: San Diego Calif Posts: 2,290 Downloads: 187 Uploads: 12	[TEC] "Just the facts Ma'am, Just the Facts" One of the biggest problems I have as a mod builder is trouble shooting problems reported by users. Most of the time all I will get is “so and so is broke” or “such and such no longer works”, and will have to go back and forth with the users to get all the details. It would be nice to be able to reach through the screen and do the "Vulcan Mind Meld" for information about the user’s problem, but that is just not possible. When trouble shooting, I need the following information: Date Location Type of Sub Flotilla Mods (in install order) other relevant facts I don’t thing that the above info is an unreasonable request and if people would follow these guidelines I will be able to resolve the reported problem in a timely manner Lurker

12-02-09, 09:51 AM	#2
Philipp_Thomsen Old Gang Join Date: Nov 2007 Location: Drunk at the whorehouse Posts: 2,278 Downloads: 146 Uploads: 0	My microwave doenst work, man! Yesterday. In my kitchen, obviously. Type of sub? ahm... samsung I guess... Flotilla?? WTF?!?! Mods... well, I have some magnets on its side, and I changed the powerplug. Relevant facts... well, I dunno if has something to do with anything, but I left it cooking something for 13 minutes and I forgot a spoon inside. __________________ To each his own

12-02-09, 01:01 PM	#3
ivank The Old Man Join Date: Apr 2008 Location: Huntington, Long Island, New York Posts: 1,426 Downloads: 284 Uploads: 0	__________________ Head of The Surface Warfare Super-Mod Team Leutnant z. S. David U. Ziegler U-105 IXB On Patrol 1

12-04-09, 06:26 AM	#4
Sgtmonkeynads Ships Secretary Join Date: Apr 2009 Location: MilesCity Montana Posts: 583 Downloads: 614 Uploads: 0	Huh...gif won't post but imagine the Death Star Exploding. "Ka-Bickkkkkkuummmm". Lurker, thanks for the list again. I still do not understand how you answer everyones question and get anything done, on top of a normal life. Well done Sir. Again,many thanks, for everything you have done, and others as well. __________________ Just help someone.....it makes a difference

06-09-10, 12:21 PM	#8
JoeCorrado Weps Join Date: Apr 2005 Location: Illinois Posts: 366 Downloads: 176 Uploads: 5	It's perfect. __________________ ============= My Game starts with GFO - Keepin' it real as it needs to be!

02-10-10, 07:00 PM	#5
lurker_hlb3 Admiral Join Date: Apr 2005 Location: San Diego Calif Posts: 2,290 Downloads: 187 Uploads: 12	bump

03-24-10, 05:36 PM	#6
lurker_hlb3 Admiral Join Date: Apr 2005 Location: San Diego Calif Posts: 2,290 Downloads: 187 Uploads: 12	bump

04-18-10, 07:29 PM	#7
lurker_hlb3 Admiral Join Date: Apr 2005 Location: San Diego Calif Posts: 2,290 Downloads: 187 Uploads: 12	bump