Anti-virus problem

The Munster · 02-23-08, 09:31 AM

Hi, hope somebody can help me here, can't fully get rid of 'AntiVir PersonalEdition Premium' out of the system so I can install kapersky. Managed to get rid of everything with the exception of 3 files ..

mfc71u.dll
msvcr71.dll
shlext.dll

when I try to delete them, I get the following pop-up ..
Cannot delete ..' Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use' =

Can anyone supply the 'recipe' to get rid of them as I don't want them to clash with Kapersky.

JSLTIGER · 02-23-08, 09:43 AM

Actually, what you've more acurately described is not an anti-virus problem, but a virus problem. That program is a virus itself, and it is notoriously difficult to eliminate.

The Munster · 02-23-08, 09:56 AM

Sigh .. have had a lot of

moments lately and it's had a lot of fun screwing around with Internet Explorer and also plonked 7,000 files into 'My Documents'. Now finally found the problem, does anyone have the solution ? Please .. Please .. Pretty Please.

STEED · 02-23-08, 09:59 AM

Have they themselves have a solution?

After all it's there product!

I had Norton 2005 which left stuff behind so I went to there site and found a full remover tool which got rid of the rest.

The Munster · 02-23-08, 10:03 AM

I went to the Antivir site and it just shows the products they have for trial/sale; the contact links state non-technical stuff only.
I had Norton on a previous Computer and it was a doddle to get rid of; just went to their web-site and downloaded their removal tool.
This outfit is a different story

bradclark1 · 02-23-08, 10:08 AM

Do those files actually stop you from doing anything? Just install your new AV.

Linton · 02-23-08, 10:00 AM

What made you want to delete antvir?I have been quite happy with it.

The Munster · 02-23-08, 10:15 AM

Quote:

Originally Posted by Linton

What made you want to delete antvir?I have been quite happy with it.

It didn't prevent a nasty from a BitTorrent attaching itself to the system and won't let go. Everytime I go online, have to go into Tools_Internet Options_Privacy and move the slider up from the bottom = a ghost ? Not to mention trying to get rid of a bucket load of files etc. It's all starting to wear a bit thin now. If these sort of things were going on in your House, you'd be calling the Poltergeist extractor in to do an exorcism !

02-23-08, 09:31 AM	#1
The Munster Ace of the Deep Join Date: Jul 2006 Location: Deepest Dumbria Posts: 1,243 Downloads: 2 Uploads: 0	Anti-virus problem Hi, hope somebody can help me here, can't fully get rid of 'AntiVir PersonalEdition Premium' out of the system so I can install kapersky. Managed to get rid of everything with the exception of 3 files .. mfc71u.dll msvcr71.dll shlext.dll when I try to delete them, I get the following pop-up .. Cannot delete ..' Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use' = Can anyone supply the 'recipe' to get rid of them as I don't want them to clash with Kapersky. __________________ *GWX Team Member; Retired* GWX Home Page

02-23-08, 09:43 AM	#2
JSLTIGER The Old Man Join Date: Jan 2004 Location: Parkland, FL, USA Posts: 1,437 Downloads: 5 Uploads: 0	Actually, what you've more acurately described is not an anti-virus problem, but a virus problem. That program is a virus itself, and it is notoriously difficult to eliminate. __________________ Thor: Intel Core i7 4770K\|ASUS Z87Pro\|32GB DDR3 RAM\|11GB EVGA GeForce RTX 2080Ti Black\|256GB Crucial M4 SSD+2TB WD HDD\|4X LG BD-RE\|32" Acer Predator Z321QU 165Hz G-Sync (2540x1440)\|Logitech Z-323 2.1 Sound\|Win 10 Pro Explorer (MSI GL63 8RE-629 Laptop): Intel Core i7 8750H\|16GB DDR4 RAM\|6GB GeForce GTX 1060\|128GB SSD+1TB HDD\|15.6" Widescreen (1920x1080)\|Logitech R-20 2.1 Sound\|Win 10 Home

02-23-08, 09:56 AM	#3
The Munster Ace of the Deep Join Date: Jul 2006 Location: Deepest Dumbria Posts: 1,243 Downloads: 2 Uploads: 0	Sigh .. have had a lot of moments lately and it's had a lot of fun screwing around with Internet Explorer and also plonked 7,000 files into 'My Documents'. Now finally found the problem, does anyone have the solution ? Please .. Please .. Pretty Please. __________________ *GWX Team Member; Retired* GWX Home Page

02-23-08, 09:59 AM	#4
STEED Lucky Jack Join Date: Jan 2006 Location: Down Town UK Posts: 27,695 Downloads: 89 Uploads: 48	Have they themselves have a solution? After all it's there product! I had Norton 2005 which left stuff behind so I went to there site and found a full remover tool which got rid of the rest. __________________ Dr Who rest in peace 1963-2017. To borrow Davros saying...I NAME YOU CHIBNALL THE DESTROYER OF DR WHO YOU KILLED IT!

02-23-08, 10:03 AM	#5
The Munster Ace of the Deep Join Date: Jul 2006 Location: Deepest Dumbria Posts: 1,243 Downloads: 2 Uploads: 0	I went to the Antivir site and it just shows the products they have for trial/sale; the contact links state non-technical stuff only. I had Norton on a previous Computer and it was a doddle to get rid of; just went to their web-site and downloaded their removal tool. This outfit is a different story __________________ *GWX Team Member; Retired* GWX Home Page

02-23-08, 10:08 AM	#6
bradclark1 Ocean Warrior Join Date: Feb 2003 Location: Connecticut, USA. Posts: 2,794 Downloads: 25 Uploads: 0	Do those files actually stop you from doing anything? Just install your new AV. __________________

02-23-08, 10:00 AM	#7
Linton Sea Lord Join Date: Dec 2003 Posts: 1,898 Downloads: 0 Uploads: 0	What made you want to delete antvir?I have been quite happy with it. __________________ http://lintonsview.blogspot.com/