Ubisoft Masterserver down? (merged)

[piri_reis]

Wrong password, no account, can't log you in, etc...

Just like predicted, we can't play our single player game.
UBI this scheme will go down with the people that decided to use it, very soon.

Renaming sh5.exe.

[tennozan]

Dear fellow skippers,

I'm starting to feel like I might as well have used my cigar lighter on a fifty note rather than buy SH5. Like many, I'm effectively shut out of the game I paid for.

I'm taking a few days off and then will check back in for the DRM removal patch, right?

Hope that things cool down a bit here and some raw feelings dissapate. At the end of the day I'd say that the Achille's Heel of the SH5 DRM plan took a direct torp hit in the props.

Hang in there mates,

JD

[Burnspot]

Ubisoft said only a small percentage of Euro guys were affected....yet I'm seeing some US folks having troubles. Nothing but a corporate smoke screen to buy time. This whole thing ranks right up there with the all time epic FAILS, lol. Geez.

[thyro]

It is sad to be laughting but I'm sorry can't help it

Never surrender your rights to a product you purchased.

[doctrine]

Same **** here, Netherlands, 18:50

The various errors I get:
- username / password incorrect
- could not communicate with account server
- no internet connection (i.e. it's your fault, not ours)
- game Launcher not reacting

and ofcourse the website (login/register/forum) not reacting.

I bought SH5 yesterday, I saw it in the store and love the games. First it too me ages to register for some reason, not read all the threads on here and now this! Was even considering buying AC2, for-*********-get it, I've had it with Ubi

And I really don't give a **** what the reason is, DDOS, too many connections, thousands of people paying those guys who will look at it 'the first time in the morning'!

I'll launch SH4 instead, hoping for better news but take my €40,- as a loss for now.

Although this negative first post, I really appreciate the guides and mods which can be found here

I'am really pissed off
Unable to connect...
Time to patch in one way or another!!!!!!!

[Nisgeis]

Originally Posted by RSColonel_131st

You guys who bought this game were willing to sell your basic customer rights (like the right to resell an item) away, either because you truly thought big coporate interests have the best for the customer in mind, or because you didn't know better.

You can't just state two options and expect them to be taken as fact like that. That's not a very good way of trying to argue a point. Here is an example:

Your post would have been better received if you had learnt how to construct a proper argument, but you didn't because either you're a delusional individual who belives that they are right all the time no matter what and therefore have no need for such skills, or you have a bladder the size of a pea and have not the time to devote to correctly constructing a basic argument between trips to the toilet.

Now, I'm sure that none of those two cases is right, which is why they shouldn't really be presented as the only two reasons for why the said event occurred.

I could say more, but I'll keep this short, in case you need the toilet now.

[thyro]

well isn't 40 euros loss... in a faulty product such as it is (unable to play sh5) = money back or request a brand new one.

clearly nothing wrong with your PC
clearly nothing wrong with your internet
clearly something wrong with application be unable to log independand from whatever reason prevents it = faulty application therefore faulty product manufactored you can always return for full money back or request a brand new.


it might not solve the case but it will make a case.

anyway I've seen enough of SH5... diving now on SH4 for couple hours... cya and good luck

[Piiman]

Originally Posted by DocMcJansen

Hi!

I've just tried to play SH5 and the launcher told me that I can't connect to the ubisoft-masterserver. Internet connection is running fine! So am I the only one with this problem?

DocMcJansen

I'm getting wrong user name or password. I have them remembered and they are correct. I go to support page to make sure I know password and support page wants my password. LOL I hit forget password (again) and next page is not found server is down. I love this DRM it works perfectly !! NOT

[Nisgeis]

Originally Posted by doctrine

Same **** here, Netherlands, 18:50

Originally Posted by fideco

I'am really pissed off

Welcome aboard you two. I'm sorry your first posts are because of this issue, but not sorry it's your first post! Stay a while and post more... the first post is the hardest .

[Topo65]

I have wrong user and password from South America. DRM

[FIREWALL]

UBISOFT!!! You don't want to do this to a Californian !!!

We invented the words... " Class Action Lawsuit "

[Noren]

So its a global problem then, I wonder it its true that just 5% of the customers are affected - as noted in the offical explanation.

[Decoman]

I just got a "Incorrect username or password" error

[Hartmann]

Originally Posted by msxyz

Now they are blaming hackers and DDoS attacks? Brillant!

What's next? Solar flares and the greehouse effect?

Ubi managament :
well we don´t want to expend a lot of money in servers and service, lets cut the thing a bit the first days and see how works.

After the first week :
Ok , there are problems with the servers, too many connections, but we have the money of the games, people paid for nothing ( devil laugh in the background ) the best is blame the poor connection to hacker attacks , then people can see that pirates are the origin of all problems , DRM and server brakdowns , no Ubi. ( sinister laugh again)