Ubisoft Masterserver down? (merged)

[molotof]

This is a commercial suicide, i didn't be aware for the DRM when i bought SH5 and if i was ... but i love this game. For AC2, if it was DRM free i would buy it but now it's clear, nonsense, ubi is testing us, don't let them make this crap be normal

[John Channing]

Originally Posted by mikeydredd

Just a quick reply to Mr Channing.

I too am an adult who came to an informed decision about this game.

Apparently you expected it not to work - and bought it.

I expected it not to work - and didn't buy it.

Your assumption is, of course, wrong.

I expected it to work... AND IT DOES!

JCC

[RSColonel_131st]

Originally Posted by U-Bones

I don't like it either, but they can sell whatever they want.

Is that really so? Do big multi-national companies have the right to sell products in a way that inhibits basic customer rights (like resale of goods)?

We know that this is a very grey legal area here, the EULA counts for nought. By the time you see it, Retailers will not accept returns of the software, which is the whole point of the EULA.

The main problem is that EU law, unlike US Law, is not well tailored to class-action type lawsuits. Because I firmly believe UBI would lose and at least have to permit resale of OSP games if they were challenged in court.

But that's all besides the question anway. The question really is: Do we want to let them get away with "selling whatever they want" or do we show them some border of acceptable behaviour by voting with our wallets?

[Iridium]

Originally Posted by John Channing

Your assumption is, of course, wrong.

I expected it to Work©... AND IT DOES!**

JCC

** The term Work© is copyrighted by Ubisoft Entertainment S.A. ("Ubisoft”). Work© is a revolutionary new technology closely integrated with the Uplay© service. You may not modify, copy, reproduce, republish, upload, post, transmit, or experience in any way any material from this system including code and software expected to Work© without express permission from Ubisoft. Functionality is defined as "being available more than 5 minutes per day" and is not guaranteed by your purchase of any products expected to Work©. Furthermore you acknowledge that you are a "chump", and that your product may not even Work© when Ubisoft's servers are able to handle the load. Ubisoft retains the right to terminate your access to any products expected to Work©, including in cases of misprinted materials, inept server or network technicians employed at Ubisoft, inadequate hardware resources to meet demand on behalf of Ubisoft (a circumstance that shall be blamed on anonymous "hackers"), or when we release the next version of the product and choose to force consumers to upgrade. By opening the box and/or reading this message you acknowledge that you have no right, guarantee, privilege, or need to have your newly purchased product Work©. A sense of nausea is normal after realizing you paid $50 or more for a product that may or may not Work©.

Ubisoft thanks you for your support and recommends you purchase both the upcoming downloadable content and the not-yet-announced expansion. Trust us. They'll totally Work©.

[Commie]

Originally Posted by Iridium

** The term Work© is copyrighted by Ubisoft Entertainment S.A. ("Ubisoft”). Work© is a revolutionary new technology closely integrated with the Uplay© service. You may not modify, copy, reproduce, republish, upload, post, transmit, or experience in any way any material from this system including code and software expected to Work© without express permission from Ubisoft. Functionality is defined as "being available more than 5 minutes per day" and is not guaranteed by your purchase of any products expected to Work©. Furthermore you acknowledge that you are a "chump", and that your product may not even Work© when Ubisoft's servers are able to handle the load. Ubisoft retains the right to terminate your access to any products expected to Work©, including in cases of misprinted materials, inept server or network technicians employed at Ubisoft, inadequate hardware resources to meet demand on behalf of Ubisoft (a circumstance that shall be blamed on anonymous "hackers"), or when we release the next version of the product and choose to force consumers to upgrade. By opening the box and/or reading this message you acknowledge that you have no right, guarantee, privilege, or need to have your newly purchased product Work©. A sense of nausea is normal after realizing you paid $50 or more for a product that may or may not Work©.

Ubisoft thanks you for your support and recommends you purchase both the upcoming downloadable content and the not-yet-announced expansion. Trust us. They'll totally Work©.

Hilarious!

[ironkross]

The box says : " A permanent internet connection is required to play the game."
It says nothing about U's servers being online also. If you pay for the game and establish a connection to the internet and can't play, it is simply a breach of trust on U's part.

[SabreHawk]

All this still doesn't mean that a lost packet of info cant cause a problem. And that can happen. And could be your networks issue, or any number of networks that the info must passthrough between you and UBI's.
And a host of other things such as routers, firewalls, virus scanners, ect. ect. ect.
Remember that it all travels through many channels, and can go clear around the globe and back again and any number of other pathways.
Sometimes I wonder how any of it works at all.

Thats the internet.

[NefariousKoel]

Originally Posted by Iridium

** The term Work© is copyrighted by Ubisoft Entertainment S.A. ("Ubisoft”). Work© is a revolutionary new technology closely integrated with the Uplay© service. You may not modify, copy, reproduce, republish, upload, post, transmit, or experience in any way any material from this system including code and software expected to Work© without express permission from Ubisoft. Functionality is defined as "being available more than 5 minutes per day" and is not guaranteed by your purchase of any products expected to Work©. Furthermore you acknowledge that you are a "chump", and that your product may not even Work© when Ubisoft's servers are able to handle the load. Ubisoft retains the right to terminate your access to any products expected to Work©, including in cases of misprinted materials, inept server or network technicians employed at Ubisoft, inadequate hardware resources to meet demand on behalf of Ubisoft (a circumstance that shall be blamed on anonymous "hackers"), or when we release the next version of the product and choose to force consumers to upgrade. By opening the box and/or reading this message you acknowledge that you have no right, guarantee, privilege, or need to have your newly purchased product Work©. A sense of nausea is normal after realizing you paid $50 or more for a product that may or may not Work©.

Ubisoft thanks you for your support and recommends you purchase both the upcoming downloadable content and the not-yet-announced expansion. Trust us. They'll totally Work©.

[RSColonel_131st]

Originally Posted by SabreHawk

All this still doesn't mean that a lost packet of info cant cause a problem. And that can happen. And could be your networks issue, or any number of networks that the info must passthrough between you and UBI's.
And a host of other things such as routers, firewalls, virus scanners, ect. ect. ect.
Remember that it all travels through many channels, and can go clear around the globe and back again and any number of other pathways.
Sometimes I wonder how any of it works at all.

Thats the internet.

Exactly! And that's why you don't build a "service" for which you charge someone money on something as unreliable as the internet connection from two points anywhere on the globe.

[Iridium]

Anyone else ever play Chromehounds on the 360? Man that was an awesome game. It's too bad the singleplayer was crippled compared to multiplayer. And it's too bad Capcom shut down the servers so we can't play online anymore.

Anyone else ever play NBA2009, or MLB2009, or Madden 2009? Man they were fun to play online. It's too bad the multiplayer got shut down since they were locked to EA's master servers and they decided after one year to deactivate them so we can't play online anymore. I guess we're forced to upgrade to the 2010 editions.

Anyone else ever play Battlefield: Bad Company 2? Man that's an awesome game. It's too bad the singleplayer is crippled compared to multiplayer. And it's too bad EA doesn't allow people to run their own dedicated servers anymore so that if EA shuts down the master servers, we'll all be forced to upgrade if we want the full experience.

Anyone else ever play SH5? Man that's an awesome game....

[Iron Budokan]

"It is labeled appropriately, but I am sure it will be reworded in future releases for the Williiam J's of the world."

Or revisionist lemmings of Der Pretzeldent who believed all the WMD drool they were spoon fed for eight years.

[mikeydredd]

Iridium - that was truly inspired!

Mr Channing - you and I obviously have different ideas about how a brand new product, that you have just bought, should "work".

By the way I am an expert on the differing interpretations of the term "work". I ride an 18 year old FXDC!!!!

Do you consider SH5 to be value for (your) money?

Do you find the level of service UbiSoft are providing in support of this product acceptable and reasonable?

You write "And I will have the satisfaction of knowing that I did my bit to keep the genre alive."

And I will have the satisfaction of knowing that I did my bit to help kill off this level of unacceptable DRM.

Ultimately let us both hope we are both successful.

[John Channing]

Do you consider SH5 to be value for (your) money?

Yup. I have spent a lot more than that on things and got a lot less enjoyment out of them.

Do you find the level of service UbiSoft are providing in support of this product acceptable and reasonable?

Seeing as it is less than 2 weeks old and there is already 1 patch out I gotta say yup... so far. See, I realized long ago that I am not actually the center of the univers, so if things don't happen on my timetable sometimes that's the way it goes. (Countdown until someone calls me a "fanboy" again in three... two... one...)

And I will have the satisfaction of knowing that I did my bit to help kill off this level of unacceptable DRM.

Good! Great! I have no problem with that. I didn't say it as a challenge to anyone, it's just how I feel.

Having said all that, what I don't find it necessary is to call anyone who disagrees with me names, or start countless threads about how dissapointed "I" am in whatever, nor do I feel the need to post smug comments about how much I am enjoying the game (none of this directed at you specifically) and how anyone who is boycotting the product for whatever reason is a <inset favorite insult here>.

See how mutual respect works?

JCC

[Bilge_Rat]

Originally Posted by RSColonel_131st

Is that really so? Do big multi-national companies have the right to sell products in a way that inhibits basic customer rights (like resale of goods)?

We know that this is a very grey legal area here, the EULA counts for nought. By the time you see it, Retailers will not accept returns of the software, which is the whole point of the EULA.

The main problem is that EU law, unlike US Law, is not well tailored to class-action type lawsuits. Because I firmly believe UBI would lose and at least have to permit resale of OSP games if they were challenged in court.

But that's all besides the question anway. The question really is: Do we want to let them get away with "selling whatever they want" or do we show them some border of acceptable behaviour by voting with our wallets?

Of course they do, you do not own software, you are granted a limited license to use software which belongs to Ubisoft. They can subject the license to any restrictions they which. You agree to those restrictions when you agree to the EULA prior to installation. Your only right as a consumer is to say you will not buy the game under those conditions.

[Bilge_Rat]

Originally Posted by mikeydredd

Mr Channing - you and I obviously have different ideas about how a brand new product, that you have just bought, should "work".

been playing for 16 days now, never had an issue logging on and playing, even on very dodgy wireless internet connections.

Do you consider SH5 to be value for (your) money?

absolutely. I spent more than the price of the game for supper last night.

Considering the amount of enjoyment I am getting from this game, it's an absolute bargain.