Open Letter To An Obnoxious Customer

[Zachstar]

Originally Posted by Subnuts

Mind if I vent a little?

To the rude customer at ShopRite who asked me "what are you, weak?" this Tuesday, I reply: No, sir, I am not weak. As a matter of fact, I have never seen you shoving 14 shopping carts across the parking lot in the middle of July, empty overloaded garbage cans, dispose of rotten diary products, replenish the milk shelves, or bag a $500 grocery order. The only thing I HAVE ever seen you do is behave in an utterly condescending manner towards total strangers who perform menial tasks on your behalf and receive no respect in return.

My parents taught me to say "please" and "thank you" when required and as often as possible, to never point in people's faces and demand immediate assistance, to help those in need, and to respect anyone who provides any assistance for me. If I, as an employee, treated you as I you treated me this afternoon, I would have been fired long ago. If you feel like you have the right to treat supermarket employees as second-class citizens, don't be surprised if your next victim doesn't just walk off in the middle of bagging your order.

You are a courtesy clerk as well? I am one at a Krogers around here. Union?

I have had lots of people talk crap like that. Sadly they enjoy the fact that it only takes one idiot to ruin a great day.

If I remember right HQ has a policy that says that customers that harass, use discriminatory remarks towards employees and other actions that truly ruin the family nature of the store get asked to leave. I could be wrong but that is what I remember being told after a customer got asked to leave for being racist towards a cashier.

Abusing employees isn't funny. most are paid under 10USD in grocery situations and its hard backbreaking work. I would like to see some of these fat lazy pigs that abuse workers try to push 7 10 cart rows inside in less than 30 mins.