????? -> massive ADSL problems - advise?

[sonar732]

Originally Posted by Skybird

What is a DNS server?

1) Short for Domain Name System (or Service or Server), an Internet service that translates domain names into IP addresses. Because domain names are alphabetic, they're easier to remember. The Internet however, is really based on IP addresses. Every time you use a domain name, therefore, a DNS service must translate the name into the corresponding IP address. For example, the domain name www.example.com might translate to 198.105.232.4.
The DNS system is, in fact, its own network. If one DNS server doesn't know how to translate a particular domain name, it asks another one, and so on, until the correct IP address is returned.

This is why I think that your ISP's DNS servers are messed up.

[Skybird]

Sounds as if that is beyond my reach.

[sonar732]

Originally Posted by Skybird

Sounds as if that is beyond my reach.

Skybird,

With the [sarcasim]excellent[/sarcasim] customer service that you've received, I'd say you are stuck. Your ISP's have a history of hoping that you are computer illiterate and will believe anything they say.

I do have one question though. Here in the US, you really don't need to use an ISP's software for DSL if it runs on PPPoE.

PPPoE, point-to-point protocol over Ethernet, is a network protocol for encapsulating PPP frames in Ethernet frames. It is used mainly with DSL services. It offers standard PPP features such as authentication, encryption, and compression. Unfortunately it has a MTU lower than that of standard ethernet which can sometimes cause problems with badly configured firewalls.

PPPoE is a tunnel protocol which allows one to layer IP over a connection between two Ethernet ports, but with the software features of a PPP link, so it is used to virtually "dial" to another Ethernet machine and make a point to point connection with it, which is then used to transport IP packets, based on the features of PPP.

It allows the use of traditional PPP-based software to handle a connection which does not use a serial line, but a packet-oriented network like Ethernet, to provide a classical connection with login and password for internet connection accounting. Also, the IP address on the other side of the link is only assigned when the PPPoE connection is open, allowing the dynamic reuse of IP addresses.

Granted, I probably made you even more confused now. :rotfl:

[Skybird]

Hm, I assume youthink I use a manager software distributed by my provider. This is not so, I use the tool that comes on the driver CD for the DSL modem. It is produced by the manufacturer AVM (Fritz!). However bad he is, my provider has nothing to do with that software.

Think I shift the war effort from repairing the technicals to braking off the contract that binds me. I'm sick and tired of them for their constant ignorrance and unwillingness anyway.

Is this kind of telephone-/IT-related business and bad service true for US telephone companies as well? I hope not. In Germany we have a constant phrase: "Service-Wüste Deutschland" - Service-Desert Germany. Sometimes it is all too true. But we have lots of laws and regulations instead, so complex that even payed specialist more and morem often don't understand it anymore, so why complain.

[Gizzmoe]

Skybird, if your Router allows that you could try to use a public DNS server. Ask Google for details!

[Skybird]

Hm, I red around the last hour, and tried to make sense of comparing what I red to options i found on my system. Let'S put it polite and say I'm a little indisposed today. Most is just ancient Greek to me.

Anyway, since my provider has said that his technical changes are responsible, and since his behavior has indicated that he does not plan to do anything about the problems he raised by that, I'm probably better off trying to get rid of him, anyway. I just wish it would be one or two rounds in a dojo. When it comes to legal fights and lawyers and bureaucratic procedures, I feel relatively helpless, and shy.

[sonar732]

Originally Posted by Skybird

When it comes to legal fights and lawyers and bureaucratic procedures, I feel relatively helpless, and shy.

This isn't the Skybird that I know...

[Skybird]

Everyone to his abilities. I know some stuff, and can do certain things - where in other areas I am weak. Believe it or not, I'm also extremely shy with girls

[Fish]

I am a no no at this stuff, but could this site be of help to you?

I use the traceroute sometimes.

http://www.dnsstuff.com/

[sonar732]

Originally Posted by Fish

I am a no no at this stuff, but could this site be of help to you?

I use the traceroute sometimes.

http://www.dnsstuff.com/

Awesome site...I'll be using it for sure!

[Skybird]

Thanks, looks impressive, that collection of tools. Tried some at random, since I do not know what to pick and how to interpet the outcome. Tried with the Lavasoft-page. I can reach their homepage, but not their download section, neither manuall, nor by auto-update from within Adaware.

I also red some more sites that I searched for at random via Google. It's all a battle between black men in a tunnel at night.

Thanks for the assistance everybody, it really is appreciated, but I give it up here. I simply do lack the background knowledge to make use of what-ever-it-is.