Help for a real noob - Page 2

Graf Paper · 03-15-08, 11:24 PM

AGP card support for 3D gaming and applications is broken for ATI Catalyst drivers after version 7.7.

Attempting to run a game with Catalyst drivers newer than 7.7 will cause a crash just as you have described, aj906. There may be other causes, but this would be the first thing to look at, especially if you updated your video card drivers before installing GWX.

Depending on your system configuration, it may be necessary to go as far back as Catalyst v7.2 drivers.

If you do have Catalyst drivers v7.8 or newer installed, you can do a fix by copying the v7.2-7.7 "ati3duag.dll" files into your 'C:\Windows\system32\' folder. Which version will work for you just depends, but 7.2 ought to work regardless.

You may be able to do a simple copy and paste but you might also have to boot Windows XP into safe mode before making the change so it will take.

aj906 · 03-17-08, 05:02 AM

Many thanks for the info - but I think the necessary computer skills and googling is a bit beyond me..

However, I have no problems tooling about in Il2 both on and off line (though I don't know if that constitutes 3D gaming or not).

Sailor Steve · 03-17-08, 12:06 PM

http://www.google.com/ig?hl=en

Click the 'Advanced Search' button for cool options. You'll find it's easier than you think. They made it idiot-proof, which is why I can use it.

Oh, and WELCOME ABOARD!

Jimbuna · 03-17-08, 01:04 PM

Quote:

Originally Posted by aj906

Many thanks for the info - but I think the necessary computer skills and googling is a bit beyond me..

However, I have no problems tooling about in Il2 both on and off line (though I don't know if that constitutes 3D gaming or not).

There's so much help available in this community that people seldom find their queries unresolved.

If it turns out you can't find a resolution here, it might be adviseable to seek help from your local computer store.

I sincerely hope this is not the case though....Good Luck

aj906 · 03-17-08, 09:38 PM

Thanks for the help...

I downloaded the dll from here: http://www.dlldump.com/download-dll-.../download.html

Now, while it's fixed my Red Orchestra problem, it's done nothing positive for GWX2. Now, the computer reboots itself after it performs the disc check but before the game splash screen etc.

Tessa · 03-18-08, 11:41 PM

At least the game is actually starting now, even though it crashes. That's a big step forward and has a better chance of getting a diagnosis to fix it. The windows core dump files tend to be rather large and hard to find the info you need with a hex editor. First thing to try if you're still having problems would be to let us take a look at the event logs. From the start menu go to control panel -> administrative tools-> event viewer. Once the event viewer is open select the application line -> hit the action menu item -> save as -> then put a file name of application (and system, we'll need both) and save them to the desktop for ease of finding them. Repeat the process to save the info from the system event log.

Either post these files, or (not sure if you're able to post attachments yet?) just send them to me via pm and I'll take a look. There can be dozens of reasons why you're having these problems, the event log is usually the best source of information to help diagnose.

If you haven't already, make sure to scan your comp for viruses and spyware. There's plenty of good free ones out there (I like avant av and ad aware + spybot for spyware) that don't slow down your pc like norton does.

Graf Paper · 03-19-08, 03:37 PM

aj906, that version of ati3duag.dll is the wrong one. You need 6.14.10.510.

I posted it to my Filefront page for you. Here's the link...
http://files.filefront.com/ati3duagz.../fileinfo.html

Hope this does it for you.

Otherwise, it's likely you have a corrputed SH3 or GWX install and will need to reinstall the game and mod. Any additional mods you use it would be wise to add them one at a time, start the game to see if it crashes, then add the next mod if everything is okay. If the game starts crashing, you ought to be able to trace it back to the mod you enabled last.

aj906 · 03-19-08, 05:48 PM

Many thanks to everyone for the help so far..

Graf, the .dll file still doesn't make a difference. Computer is still rebooting. I've since uninstalled the game and only re-installed the preGWX2 pack and now even the base game reboots. As I can't attach anything to posts, I've PM'd Tessa the event logs.

Thanks again everyone!

03-15-08, 11:24 PM	#16
Graf Paper Ace of the Deep Join Date: Jan 2008 Location: Pacific Northwest United States Posts: 1,146 Downloads: 41 Uploads: 2	AGP card support for 3D gaming and applications is broken for ATI Catalyst drivers after version 7.7. Attempting to run a game with Catalyst drivers newer than 7.7 will cause a crash just as you have described, aj906. There may be other causes, but this would be the first thing to look at, especially if you updated your video card drivers before installing GWX. Depending on your system configuration, it may be necessary to go as far back as Catalyst v7.2 drivers. If you do have Catalyst drivers v7.8 or newer installed, you can do a fix by copying the v7.2-7.7 "ati3duag.dll" files into your 'C:\Windows\system32\' folder. Which version will work for you just depends, but 7.2 ought to work regardless. You may be able to do a simple copy and paste but you might also have to boot Windows XP into safe mode before making the change so it will take. __________________ Still sailing the high seas, hunting convoys with those who join me.

03-17-08, 12:06 PM	#18
Sailor Steve Eternal Patrol Join Date: Nov 2002 Location: High in the mountains of Utah Posts: 50,369 Downloads: 745 Uploads: 249	http://www.google.com/ig?hl=en Click the 'Advanced Search' button for cool options. You'll find it's easier than you think. They made it idiot-proof, which is why I can use it. Oh, and WELCOME ABOARD! __________________ “Never do anything you can't take back.” —Rocky Russo

03-19-08, 03:37 PM	#22
Graf Paper Ace of the Deep Join Date: Jan 2008 Location: Pacific Northwest United States Posts: 1,146 Downloads: 41 Uploads: 2	aj906, that version of ati3duag.dll is the wrong one. You need 6.14.10.510. I posted it to my Filefront page for you. Here's the link... http://files.filefront.com/ati3duagz.../fileinfo.html Hope this does it for you. Otherwise, it's likely you have a corrputed SH3 or GWX install and will need to reinstall the game and mod. Any additional mods you use it would be wise to add them one at a time, start the game to see if it crashes, then add the next mod if everything is okay. If the game starts crashing, you ought to be able to trace it back to the mod you enabled last. __________________ Still sailing the high seas, hunting convoys with those who join me.

03-17-08, 05:02 AM	#17
aj906 Helmsman Join Date: Mar 2008 Posts: 107 Downloads: 5 Uploads: 0	Many thanks for the info - but I think the necessary computer skills and googling is a bit beyond me.. However, I have no problems tooling about in Il2 both on and off line (though I don't know if that constitutes 3D gaming or not).

03-17-08, 09:38 PM	#20
aj906 Helmsman Join Date: Mar 2008 Posts: 107 Downloads: 5 Uploads: 0	Thanks for the help... I downloaded the dll from here: http://www.dlldump.com/download-dll-.../download.html Now, while it's fixed my Red Orchestra problem, it's done nothing positive for GWX2. Now, the computer reboots itself after it performs the disc check but before the game splash screen etc.

03-18-08, 11:41 PM	#21
Tessa Grey Wolf Join Date: Feb 2007 Location: CG 96 Posts: 861 Downloads: 22 Uploads: 0	At least the game is actually starting now, even though it crashes. That's a big step forward and has a better chance of getting a diagnosis to fix it. The windows core dump files tend to be rather large and hard to find the info you need with a hex editor. First thing to try if you're still having problems would be to let us take a look at the event logs. From the start menu go to control panel -> administrative tools-> event viewer. Once the event viewer is open select the application line -> hit the action menu item -> save as -> then put a file name of application (and system, we'll need both) and save them to the desktop for ease of finding them. Repeat the process to save the info from the system event log. Either post these files, or (not sure if you're able to post attachments yet?) just send them to me via pm and I'll take a look. There can be dozens of reasons why you're having these problems, the event log is usually the best source of information to help diagnose. If you haven't already, make sure to scan your comp for viruses and spyware. There's plenty of good free ones out there (I like avant av and ad aware + spybot for spyware) that don't slow down your pc like norton does.

03-19-08, 05:48 PM	#23
aj906 Helmsman Join Date: Mar 2008 Posts: 107 Downloads: 5 Uploads: 0	Many thanks to everyone for the help so far.. Graf, the .dll file still doesn't make a difference. Computer is still rebooting. I've since uninstalled the game and only re-installed the preGWX2 pack and now even the base game reboots. As I can't attach anything to posts, I've PM'd Tessa the event logs. Thanks again everyone!