Got an installation error that I can't overcome. - Page 2

flakmonkey · 10-31-06, 06:24 AM

i had the same error, it was caused by a corrupt version of windows installer, just download and reinstall the installer from ms and is should fix everything, did for me anyway.

(the giveaway is if you can copy the contents of the dvd to your hd then the disc isnt in any way corrupt or dirty)

Respenus · 10-31-06, 06:34 AM

Quote:

Originally Posted by mountainmanUK

Quote:

but if I'll ever have a dying HD (I'm sure one of my HD's is on the death bed), I'll use your techique

@Respenus:
Listen for that ominous "death-click"!!! When it starts making a clicking / ticking sound, get yer data backed-up quick!

!

I really should tell you how many times have I heard that clicking/ticking noise

The things is I don't know which one is it. Since I changed my computer, it hasn't been heard before, but the HD remained the same (I did change one for a bigger one, so I guess it must have been the replaced HD, not the newer ones). I even caused my PC to restart and chnge BIOS settings.

But all is well now

10-31-06, 06:41 AM

Quote:

Originally Posted by flakmonkey

i had the same error, it was caused by a corrupt version of windows installer, just download and reinstall the installer from ms and is should fix everything, did for me anyway.

(the giveaway is if you can copy the contents of the dvd to your hd then the disc isnt in any way corrupt or dirty)

It depends on your Operating System.
If it is XP, Windows XP contains Windows Installer 2.0 and therefore can't be installed or upgraded by Microsofts redistributables. You have to do a reinstall of XP.

Here read this: http://www.microsoft.com/downloads/d...displaylang=en

Their is no file for XP. It has to be a complete reinstall of XP or repair.

rudewarrior · 10-31-06, 09:59 AM

The story so far:

Tried the freezer trick. NO GO.

Returned my new copy for another new copy. Got the same error.

Tried the other reader. It's a CD-ROM, so it didn't work (as expected).

Updated the bios on my mobo. Tried to update the firmware for my DVD-ROM, couldn't get it to work, but I don't think that is the issue at this point.

I think at this point I either need to reinstall Windows (I have XP Pro)

and/or I need to replace the drive.

I just did the registry thing, and I am going to try and reinstall. I don't expect that will work as the only registry entry was from RealUboat.

I am going to get a copy of Windows from School today and try and reinstall it.

If that doesn't work I may try to reformat as I have backed up everything before I started the upgrades.

Before formatting I am going to get a new DVD-ROM drive and see if that works.

Any other ideas?

Gizzmoe · 10-31-06, 10:11 AM

One guy got the 1335 error because one of his RAM chips was broken. He replaced it and after that he could install the games. Here´s a free RAM tester:
http://www.memtest86.com/

Or if you have Starforce on your PC, remove it and try the installation again. Here´s the official removal tool:
http://onlinesecurity-on.com/downloads/sfdrvrem.zip

rudewarrior · 10-31-06, 10:39 AM

Ok, I think I have located the source of the problem.

I just tried to install CIV III, because I wanted to try installing a few more games besides Brothers In Arms to see if it crapped out.

It did!!! Similar kind of error, too. So I am thinking that my DVD-ROM is having some sort of issue. Possibly when I was backing everything up I may have overburned it?

Anyway, could I get a few people to confirm my troubleshooting at this point, and then I will risk going and getting a new drive if I can get a few people to reaffirm my diagnosis.

Any other way to check it?

Any recommendations for a company to go with?

I will be heading to school shortly to go ahead and get a cheapo copy of Windows so I have one. In the meantime I will see if the school store has a drive someone could recommend.

Thanx for all the help you guys are awesome.

mountainmanUK · 10-31-06, 11:45 AM

Glad to hear you're getting there......even if it is slowly!

So far as getting a new CD / DVD Drive......there are currently LOADS around for a very reasonable price too! ( I'm talking about the UK, but I guess its the same in most places)

I picked up my Emprex 16 X DVD-RW around 6 months ago, for the incredibly low price of £35 (about $60, I think), from my local Discount PC Harware Shop. (Its actually a small retail shop belonging to a former major PC Manufacturer in UK).

I'm sure I've seen lots of similar deals in the big chain stores (PC World etc) for not much more......but you CAN pay anything right up to around £200 for a state-of-the-art model!

Any basic CD /DVD-RW drive will do most jobs that you need, and with most you also get a decent Software Package too, which should give you Burning software and possibly other handy progs.

Hope this helps, and good luck!

(btw....a plain old CD / DVD Conbo drive, without re-writer, will only set you back around half the above prices, if that!)

Regards

11-02-06, 09:17 AM

Quote:

Originally Posted by rudewarrior

The story so far:

I am going to get a new DVD-ROM drive and see if that works.

Any other ideas?

I would not buy a new DVD-ROM. Go and borrow one from a friend and try it.

You may just waste money on something that is not needed.

The error code 1335 is pointing to a Corrupt CD/DVD-Rom disk or a Windows XP file problem. These codes are very specific to the problem.

The fact that you have tried other CDs/DVDs and say they do not work.
Then try windows REINSTALL with out formating.

Laffertytig · 11-02-06, 01:00 PM

i recently had the exact same probs u had and i spent over 2 weeks tryin to solve it. i tryed all the things u mentioned twice over including havin a new dvd rw drive installed and no joy, the thing was some games would install and others would give those damn cab file errors.

my pc was due for an upgrade so i bought and installed myself a new motherboard and processor and bingo no more probs after that. the guy in the shop told me it must be a faulty motherboard so maybe its time for some new hardware. the motherboard and processor only cost me £100 so it was well worth it

flakmonkey · 11-03-06, 07:08 AM

Narcosis- actually yes.. you can reinstall the installer (2.2) for xp, yes.. is is a seperate exe. no reinstalling of xp is needed!

the installer can often become corrupt after installing windows service packs, i guess it depends how long youve had xp, as new `puters already have all the service packs preinstalled and avoid any probs with corrupt files.

rudewarrior · 11-05-06, 10:33 AM

Well, at this point, I now think I have a bad mobo. It I can't install stuff from either drive, and I can't read stuff from my floppy drive. Gonna return the mobo for a new one and have someone else install it. I could have tried reinstalling windows, but I don't think that would of fixed it, plus I don't have a copy lying around. I can get a EULA one from school, but I might as well wait until vista comes out and get the cheapo then. Anyway, we'll see how it goes when I get the new mobo.

GT182 · 11-05-06, 11:05 AM

If you get a new mobo then you will need to backup all you have now before installing it. And in doing so will neccessetate the reinstall of XP. Plus you might have to call MS and explain the problem so they will let you use your XP cd and not buy a new copy.

Tho hopefully you'll have the XP OS on a separate partition. All your files will be ok except XP.

rudewarrior · 11-20-06, 08:30 PM

Hey guys, just to finish out this thread, turns out it was a bad memory stick, got it replaced, and everything is ok. Except that the original reason that the game was crashing before the upgrades is still there.

I think at this point it must be a corrupt file. The crashes occurred under TW 2.0, so since a new one has come out, I'll be trying that instead, and see if it works better.

Thanx for the help, everyone!!! Happy sailing!

11-05-06, 11:05 AM	#27
GT182 Ocean Warrior Join Date: May 2005 Location: New Castle of Delaware Posts: 3,231 Downloads: 658 Uploads: 0	If you get a new mobo then you will need to backup all you have now before installing it. And in doing so will neccessetate the reinstall of XP. Plus you might have to call MS and explain the problem so they will let you use your XP cd and not buy a new copy. Tho hopefully you'll have the XP OS on a separate partition. All your files will be ok except XP. __________________ Gary No Borders, No Language, No Culture =s No Country I'm a Deplorable, and proud of it.

10-31-06, 06:24 AM	#16
flakmonkey Grey Wolf Join Date: Jul 2006 Location: Staffordshire, Uk Posts: 944 Downloads: 78 Uploads: 0	i had the same error, it was caused by a corrupt version of windows installer, just download and reinstall the installer from ms and is should fix everything, did for me anyway. (the giveaway is if you can copy the contents of the dvd to your hd then the disc isnt in any way corrupt or dirty)

10-31-06, 09:59 AM	#19
rudewarrior Sonar Guy Join Date: Apr 2005 Location: Middlebury, VT, USA Posts: 378 Downloads: 165 Uploads: 2	The story so far: Tried the freezer trick. NO GO. Returned my new copy for another new copy. Got the same error. Tried the other reader. It's a CD-ROM, so it didn't work (as expected). Updated the bios on my mobo. Tried to update the firmware for my DVD-ROM, couldn't get it to work, but I don't think that is the issue at this point. I think at this point I either need to reinstall Windows (I have XP Pro) and/or I need to replace the drive. I just did the registry thing, and I am going to try and reinstall. I don't expect that will work as the only registry entry was from RealUboat. I am going to get a copy of Windows from School today and try and reinstall it. If that doesn't work I may try to reformat as I have backed up everything before I started the upgrades. Before formatting I am going to get a new DVD-ROM drive and see if that works. Any other ideas?

10-31-06, 10:11 AM	#20
Gizzmoe Silent Hunter Join Date: Mar 2005 Location: Germany Posts: 3,668 Downloads: 4 Uploads: 0	One guy got the 1335 error because one of his RAM chips was broken. He replaced it and after that he could install the games. Here´s a free RAM tester: http://www.memtest86.com/ Or if you have Starforce on your PC, remove it and try the installation again. Here´s the official removal tool: http://onlinesecurity-on.com/downloads/sfdrvrem.zip

10-31-06, 10:39 AM	#21
rudewarrior Sonar Guy Join Date: Apr 2005 Location: Middlebury, VT, USA Posts: 378 Downloads: 165 Uploads: 2	Ok, I think I have located the source of the problem. I just tried to install CIV III, because I wanted to try installing a few more games besides Brothers In Arms to see if it crapped out. It did!!! Similar kind of error, too. So I am thinking that my DVD-ROM is having some sort of issue. Possibly when I was backing everything up I may have overburned it? Anyway, could I get a few people to confirm my troubleshooting at this point, and then I will risk going and getting a new drive if I can get a few people to reaffirm my diagnosis. Any other way to check it? Any recommendations for a company to go with? I will be heading to school shortly to go ahead and get a cheapo copy of Windows so I have one. In the meantime I will see if the school store has a drive someone could recommend. Thanx for all the help you guys are awesome.

10-31-06, 11:45 AM	#22
mountainmanUK Sparky Join Date: Jun 2006 Location: Blackburn, Lancashire, ENGLAND Posts: 154 Downloads: 23 Uploads: 0	Glad to hear you're getting there......even if it is slowly! So far as getting a new CD / DVD Drive......there are currently LOADS around for a very reasonable price too! ( I'm talking about the UK, but I guess its the same in most places) I picked up my Emprex 16 X DVD-RW around 6 months ago, for the incredibly low price of £35 (about $60, I think), from my local Discount PC Harware Shop. (Its actually a small retail shop belonging to a former major PC Manufacturer in UK). I'm sure I've seen lots of similar deals in the big chain stores (PC World etc) for not much more......but you CAN pay anything right up to around £200 for a state-of-the-art model! Any basic CD /DVD-RW drive will do most jobs that you need, and with most you also get a decent Software Package too, which should give you Burning software and possibly other handy progs. Hope this helps, and good luck! (btw....a plain old CD / DVD Conbo drive, without re-writer, will only set you back around half the above prices, if that!) Regards

11-02-06, 01:00 PM	#24
Laffertytig Grey Wolf Join Date: Feb 2003 Posts: 757 Downloads: 110 Uploads: 0	i recently had the exact same probs u had and i spent over 2 weeks tryin to solve it. i tryed all the things u mentioned twice over including havin a new dvd rw drive installed and no joy, the thing was some games would install and others would give those damn cab file errors. my pc was due for an upgrade so i bought and installed myself a new motherboard and processor and bingo no more probs after that. the guy in the shop told me it must be a faulty motherboard so maybe its time for some new hardware. the motherboard and processor only cost me £100 so it was well worth it

11-03-06, 07:08 AM	#25
flakmonkey Grey Wolf Join Date: Jul 2006 Location: Staffordshire, Uk Posts: 944 Downloads: 78 Uploads: 0	Narcosis- actually yes.. you can reinstall the installer (2.2) for xp, yes.. is is a seperate exe. no reinstalling of xp is needed! the installer can often become corrupt after installing windows service packs, i guess it depends how long youve had xp, as new `puters already have all the service packs preinstalled and avoid any probs with corrupt files.

11-05-06, 10:33 AM	#26
rudewarrior Sonar Guy Join Date: Apr 2005 Location: Middlebury, VT, USA Posts: 378 Downloads: 165 Uploads: 2	Well, at this point, I now think I have a bad mobo. It I can't install stuff from either drive, and I can't read stuff from my floppy drive. Gonna return the mobo for a new one and have someone else install it. I could have tried reinstalling windows, but I don't think that would of fixed it, plus I don't have a copy lying around. I can get a EULA one from school, but I might as well wait until vista comes out and get the cheapo then. Anyway, we'll see how it goes when I get the new mobo.

11-20-06, 08:30 PM	#28
rudewarrior Sonar Guy Join Date: Apr 2005 Location: Middlebury, VT, USA Posts: 378 Downloads: 165 Uploads: 2	Hey guys, just to finish out this thread, turns out it was a bad memory stick, got it replaced, and everything is ok. Except that the original reason that the game was crashing before the upgrades is still there. I think at this point it must be a corrupt file. The crashes occurred under TW 2.0, so since a new one has come out, I'll be trying that instead, and see if it works better. Thanx for the help, everyone!!! Happy sailing!